Articles by tag: drive-thru technology
For many, drive-thrus are an essential way to get a meal outside of their home due to the pandemic. Making drive-thrus more efficient is on the mind of many in the QSR industry, and Acrelec is no exception. Andrew Nosal, Innovation Product Manager at Acrelec, brought Beyond Technology’s host, Tyler Kern, up to speed […]
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Food & Beverage
Driving Restaurant Reopening with Consumer Data
On this episode of The Main Course with host Barbara Castiglia, Castiglia was joined by Dara St. Louis, Senior Vice President and Founding Partner at Reach3 Insights. St. Louis has been in market research for more than two decades, and she now helps Reach3 Insights accomplish its mission to drive “transformational change that places […]
Food & Beverage
McDonalds Makes Big Investment in New Technology
McDonalds made their third substantial investment in new technology for 2019 earlier this week, acquiring artificial intelligence company Apprente to help automate the drive-thru process. The renewed focus on technology represents a new direction for McDonalds, who appears set on charting the restaurant’s path forward into the future. The company has said that the hope […]
Beyond Technology: The Experience Podcast
Customer Curation in the Drive-Thru Market: How to Seamlessly Roll Out Personalized Tech
Technology has transformed the way we shop and make decisions. With a little bit of data, a transaction can be curated specifically to each customer. Drive-thru transactions are no exception to the trend, and food and beverage giants like McDonalds and Starbucks are investing heavily in customer personalization and decision technology for their drive-thru transactions. […]