McDonalds made their third substantial investment in new technology for 2019 earlier this week, acquiring artificial intelligence company Apprente to help automate the drive-thru process.
The renewed focus on technology represents a new direction for McDonalds, who appears set on charting the restaurant’s path forward into the future.
The company has said that the hope for the new technology will be that it creates “faster, simpler and more accurate order taking.” The financial terms of the deal haven’t been released.
Hear what Tyler Kern and Daniel Litwin had to say about the purchase in this snippet from Business Casual.
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