Articles by tag: drive-thru
How can businesses navigate the delicate balance between leveraging video surveillance for enhanced security and operational efficiency while ensuring the privacy and rights of individuals are respected? The inaugural episode of iQTalk, hosted by Gabrielle Bejarano, tackles these pressing questions with insights from John Donnelly III, the CRO of DTiQ, and Marc Litz, CEO […]
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The Main Course: How A New Drive-Thru Experience Keeps Coffee Customer-Centric
In an age where convenience is king, the drive-thru model has become an integral part of the food and beverage industry. With the rise of on-the-go lifestyles and the need for quick service, drive-thrus have evolved from mere transactional points to hubs of customer interaction. Recent data suggests that over 60% to 70% of […]
Food & Beverage
The Drive-Thru is Pivotal for QSR’s But How Can They Be More Efficient?
The pandemic accelerated many aspects of the restaurant industry, including the ways in which consumers interact with QSR’s. Bringing in the Global Head of Technology for Xenial, host Barbara Castiglia spoke with Chris Siefken about the changing nature of QSR’s and the technology that is here to address them. Restaurant technology is, and always has […]
Food & Beverage
Is it Time to Reinvent the Drive-Thru?
Traditional American fast food is perceived by many to be inevitably unhealthy; however, it doesn’t have to be. Amy’s Kitchen is reinventing the classic American drive-thru one organic, vegetarian burger at a time. In this episode of The Main Course, Host Barbara Castiglia sat down with the President of Amy’s Drive-Thru, David Wolfgram, to […]
Food & Beverage
What Drives An Effective Loyalty Program? Figuring Out the “Magic Formula.”
The QSR industry is one that is full of endless possibilities when it comes to the customer experience. In this clip of an upcoming episode of The Main Course, Barbara Castigila speaks with Peter Klayman who is the QSR and Restaurant Practice Lead at Bottle Rocket about the QSR customer experience. The two talk […]
Food & Beverage
QSR State of the Industry: Gauge Capital Launches New Podcast
The challenges brought about by the COVID-19 pandemic meant that the quick service restaurant industry needed to evolve in order to survive. To do this, many restaurants leaned into a trend that was already in progress but not fully realized or developed. Brent White, Vice President at Gauge Capital, joined MarketScale to explain how […]
Food & Beverage
How Have Drive-Thru and QSR Technologies Evolved during COVID-19?
The COVID-19 pandemic disrupted every corner of the foodservice industry, and this was especially true for drive-thru and QSR operations that had yet to digitize their drive-thru operations. With in-person dining off-limits for the better part of a year in many parts of the world, brands quickly shifted to prioritizing their drive-thrus. This spurred acceleration […]
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RFID Utilization Can Help Retailers Scale, Unify Shopping Channels, and Transform Shopping Experiences
Recent discussions at NRF’s Big Show have catapulted RFID technology to the forefront of retail innovation, signaling a significant shift in how retailers manage operations and customer experiences. With major players like Macy’s and Levi’s demonstrating RFID’s effectiveness in enhancing inventory accuracy and reducing theft, the technology’s potential extends far beyond its initial applications. […]
Homeowners Can Cut Home Insurance Costs by Bundling, Increasing Deductibles, and Regularly Comparing Rates
As mortgage rates and home prices climb, homeowners across the United States are grappling with another financial hurdle: surging home insurance costs. States like Florida and Texas are seeing increases of up to 421% above the national average, primarily due to the rising frequency of severe weather and climate-related events. This trifecta of financial pressures […]
EdTech Companies Revolutionizes Global Education with Flexible and Tailored Learning Solutions
TIME magazine recently unveiled its inaugural list of the world’s top edtech companies, spotlighting the transformative role of technology in education. With companies from Singapore, the UK, Brazil, China, and the U.S. making up the Top 10, this announcement comes at a crucial juncture. The pandemic has drastically shifted education delivery, underscoring the […]
Cybersecurity Risks and Patient Risks are at a Crossroads as Tech Moves Rapidly
The current digital transformation reshaping healthcare is standing out not only for its rapid adoption of technology, but also for the unique challenges it’s facing in balancing its cybersecurity risks and patient risks. Healthcare systems increasingly rely on interconnected technologies and AI, but the stakes of maintaining tight security measures are incredibly high now. […]
