Articles by tag: healthcare system
In the current climate, healthcare systems are facing increased financial strain due to the ongoing effects of the pandemic. This reality, combined with the continuous pressure to reduce costs and improve efficiency, calls for innovative, solutions-oriented strategies that break away from traditional dependency models. The emerging role of Robotic Process Automation (RPA) and machine […]
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Healthcare
Educating Customers Will Be Key to Balancing Customers Expectations With Healthcare Plans
Highway to Health’s host welcomed Ryan Coplon, CEO at HealthWallet, about trends within the healthcare industry and how technology is helping to address evolving consumer needs. HealthWallet is a mobile app that is changing the way healthcare is delivered by simplifying the healthcare system for consumers. Coplon discussed how HealthWallet came to be as […]
Healthcare
What Can We Expect From the Impact of the Healthcare Worker Shortage?
Commentary: What lessons can we learn from the healthcare worker shortage? How do health systems build trust with their patients? In Jo Kline’s new book, Patient or Pawn?: Epic fails in health care, the approaching perfect storm and strategies for self-preservation, Kline shares the stark reality of America’s health care demographics and the system’s failure to acknowledge this predictable clash of supply versus demand. […]
Healthcare
How Will AI Make Healthcare More Proactive?
The challenges healthcare executives and administrators face are constantly changing. Host Kevin Stevenson talks with the heroes behind the heroes that are enabling hospitals, urgent care centers and telemedicine operators to spend their time tending to patients, while they handle the logistics. On this episode of I Don’t Care, Host Kevin Stevenson talked with Michael Gorton, […]
Healthcare
My Care Village: Slowing the COVID-19 Second Wave
Americans have seen firsthand the devastation the coronavirus has brought to their community. However, there’s another looming threat overtaking this country: the secondary impact on mental health as a result of the pandemic. Joining UPIC Health CEO Mary Tucker today to share their insights are Bill Smith, founder of the mental health advocacy organization Inseparable, […]
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The Resurgence of Brick-and-Mortar Stores: One-of-a-kind Shopping Experiences Are Turning Customers into Brand Ambassadors
In the convenient world of e-commerce, big box stores are seeing a resurgence. Chains like Dick’s Sporting Goods, Walmart, and Target are experimenting with one-of-a-kind shopping experiences that can turn casual shoppers into loyal fans. In a recent Experts Talk roundtable, Allen Adamson, Co-Founder at Metaforce, highlighted how one-of-a-kind shopping experiences make for exciting […]
Revolutionize Customer Engagement Through Digital Augmentations in Physical Retail
The digital transformation of retail experiences in physical stores has become crucial as big-box retailers strive to maintain their relevance and competitive edge in a digital era. These retailers are embedding interactive features and digital augmentations in their physical locations to offer unique, engaging customer experiences. This approach merges the tactile allure of in-store […]
Enthusiastic and Trained Employees can Enhance Experiences and Drive Success in Physical Retail
In today’s retail landscape, big-box retailers are emphasizing the importance of their physical locations, even as the digital marketplace continues to expand. Stores like Dick’s Sporting Goods and Walmart are not just maintaining their brick-and-mortar presence but are actively enhancing it with features like interactive elements and new store openings. This reassertion of the […]
The Coexistence of Big Box and Small Retail Relies on Synergistic Relationships
Despite being long time competitors, big box retailers and small local businesses can both coexist in ways that benefit the other. Of course, both retail formats are different but by maintaining their core business models, the two can bank and leverage their strengths and still be open to synergistic relationships. During an episode of […]
