Articles by tag: patient engagement
Healthcare delivery is undergoing a significant shift towards value-based care models. These models prioritize positive health outcomes and cost-effectiveness, unlike the previous focus on the quantity of services provided The success of these models heavily relies on patient engagement, a critical component that ensures patients actively participate in managing their health. This shift is…
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Healthcare
A Consultant’s Approach to Improving Patient Experience
A 2020 American Heart Association survey found that patients defined value as communication and trust in healthcare providers and not simply cost and services. Building trust and improving patient experience is something that healthcare organizations learned first-hand over the past three years through an unprecedented health crisis. Stellar customer service is not a choice…
Healthcare
Tapping into Patient Engagement to Sure Up Revenue Leakage in HealthCare
When patients don’t schedule a physician’s referred procedure or seek the same care from a competing healthcare system, that adds up to millions of dollars in annual lost revenue for a hospital system. Why do 30% of patients never schedule these procedures or go elsewhere for care? And how can healthcare organizations solve this problem…
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From Volume to Value: 5 Considerations for Providers To Tackle Healthcare Challenges in 2023
On the Dash Talk podcast, host Gabrielle Bejarano spoke with Jeff Gartland, the CEO at Relatient, on the major healthcare challenges providers are experiencing in 2022 and possible solutions they can implement in the new year. Gartland identified five major challenges experienced by healthcare providers in 2022. They include: 1. Staffing and labor shortages continue…
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How Better Healthcare Access Gives Ortho SC a ‘Leg Up’ on Care Delivery
Healthcare access is a significant issue we are facing right now. Healthcare should be simple, and with the use of technology, it should be easy. Helping to make healthcare more efficient and reliable is Ortho SC’s CEO, Andrew Wade. He sat down with host Gabrielle Bejarano on Dash Talk to talk about the current challenges…
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The End of the Phone Tag Era: Advancing Consumer Experience With Healthcare Technology
Healthcare technology, with the growing inclusion of modern and digital elements, is increasingly becoming crucial for improving the consumer experience. On the latest episode of the podcast “Dash Talk,” host Gabrielle Bejarano talked with Relatient’s Chief Product Officer, David Dyke, about how consumer experience is improving and how it can continue to improve with the…
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Elevating Care through Patient Outreach: How One Pediatrics is Making the Difference
Patient outreach is at the forefront of One Pediatrics’ mission as it serves patients in Louisville, Kentucky, and surrounding counties. With multiple practices serving the children and parents of Kentucky, new Relatient programs have helped them maximize patient outreach, communications, and scheduling. On this episode of Dash Talk, Kellie Doligale, the Care Coordinator at One…