Articles by tag: return policies

The Price of Fashion: Decoding Retail Policies Amidst Rising Supply Chain Costs

return fees and supply chain
  Recently, fast fashion retailer H&M backtracked on a decision to charge its UK customers a small return fee on online purchases returned to its brick-and-mortar outlets. Read more

Latest

standing out from the competition
Standing Out From the Competition
November 30, 2023

In a crowded marketplace, authenticity could be the strongest differentiator in standing out from the competition. Actor and Keynote Speaker Greg Bryk shares his insights on making a mark, on-screen and in the B2B arena. Bryk emphasizes the power of authenticity over pandering to the audience. He explains, “The way to stick out from […]

Read More
Marine Corps
How Marines Master Communications Through Radio
November 29, 2023

Amid the chaos of the battlefield, the mastery of radio communication can mean the difference between victory and defeat. Marine Corps Veteran Jacob Dent provides a comprehensive look at the pivotal role of single-channel radios in ensuring operational success and safety for Marines stationed at Camp Pendleton and in global operations. The video delves […]

Read More
IC System's dedicated team
IC System – Meet Our Collectors
November 29, 2023

At IC System, the language of empathy speaks louder than the transactions of debt collection. In a compelling video feature, IC System’s dedicated team casts a spotlight on their unique approach—combining heartfelt empathy with innovative solutions to navigate the often challenging landscape of financial obligations. IC System champions a path of compassion, delving deep […]

Read More
All Articles
The Price of Fashion: Decoding Retail Policies Amidst Rising Supply Chain Costs
November 17, 2023

Recently, fast fashion retailer H&M backtracked on a decision to charge its UK customers a small return fee on online purchases returned to its brick-and-mortar outlets. But the price of fashion is high, and recent trends like ‘try-and-return’ purchases have prompted several clothing brands to change their return policies. So, how do underlying supply […]

Read More
Easy Returns Help Retain Customers. Instead of Charging Return Fees, Retailers Should Focus on Optimizing Reverse Logistics.
October 6, 2023

In 2022, returns cost the retail industry a whopping $816 billion in lost sales across the United States. This data, released by the National Retail Federation, highlighted the importance of optimizing reverse logistics — especially for fast fashion clothing retailers. Recently, H&M announced a return fee for its UK customers — and then […]

Read More
With Return Policies, Retailers Must Strike a Balance Between Customer Satisfaction and Operational Efficiency
October 4, 2023

Retail return policies were liberal during the pandemic, but those expensive returns come with a price tag to the bottom line. Can retailers find a happy medium? Fashion retailer H&M recently navigated a policy hiccup, where it initially set a £1.99 fee for shoppers wishing to return online purchases, a charge applicable in-store and […]

Read More