Articles by tag: Zara
In a significant policy reversal, fashion retailer H&M recently backtracked on instituting a small return fee on its UK customers who seek to return online purchases in-store. However, this fee still applies for items returned to the warehouse — a move that aligns with industry practices. Many retailers, including Zara and Boohoo, have instituted […]
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Can Businesses Prevent Retail Theft Without Hurting Their Customer Experience? Here’s What’s Working.
Last year, retail theft caused businesses to lose a staggering $112.1 billion. Released by the National Retail Federation, these findings indicate a 19.4% increase compared to the previous year. From brands like H&M announcing enhanced anti-shoplifting measures to Target closing nine stores, retail theft is having serious repercussions on retailers and shoppers. Is there […]
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The Technology That Revitalized Physical Retail This Holiday Season
Brands Turn to Augmented and Virtual Reality to Attract More Shoppers During the Holiday Season Every consumer wants an experience. Having a product at a competitive price is not necessarily enough to lure shoppers, especially millennials, who are now the largest generation and digital natives. In fact, a Nielsen report on millennials concluded that more than 74 percent […]