The Art of Waiting
Erik Berg, VP of marketing at Nemo-Q, explained to Host Tyler Kern the benefits and ease of utilizing the 8-second survey. 8-second surveys gather data on the intended audience’s experience. It can be used to measure customer satisfaction of a product or service and even employees’ morale at the company. Why 8-seconds? Nemo-Q ran…
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Building Management
How A Queuing System Helps Improve Wait Times At Vet Clinics
Pet adoption soared during the pandemic. Nearly 20 percent of homes surveyed by the ASPCA adopted a pet. This increase in pet adoption leads to a domino effect that will increase wait times at the vet office. On this episode of The Art of Waiting, A NEMO-Q podcast, Host Courtney Echerd talked with Erik…
Building Management
How Queuing Technology Can Be Utilized in Banks
On this episode of The Art of Waiting, A NEMO-Q podcast, Host Tyler Kern talked with Michael Berg, CEO of NEMO-Q, about queuing technology and how it can be utilized in banks. Queuing is matching up different people waiting in line for different things, tracking how long they wait, and then making sure you…
Building Management
How to Get Actionable Results from Customers in One Day
Customer surveys are important. They are needed to understand who your customers are, what they’re trying to do, and how well a company is helping them achieve those goals. But crafting them is important, and questions need to be framed in a meaningful and actionable way. On this episode of The Art of Waiting,…
Building Management
How to Implement Future-Ready Queueing Solutions at Scale
With the world reopening and a considerable uptick in face-to-face interactions expected, more and more businesses face a demand and capacity issue. Namely, demand may exceed the capacity to handle customers. Queuing can provide the perfect solution, but it comes with an intimidating prospect. How do brick-and-mortar establishments integrate queuing at scale safely and efficiently…
Building Management
Why Queuing is Critical in Healthcare
In today’s experience-driven society, people long for engaging, personalized attention. The healthcare market is no different, and it’s increasingly being driven by enhanced patient experiences. Patients are becoming more involved in their healthcare, and their attitude is shifting to that of a consumer. Evolving in pace, then, is critical for healthcare organizations, and queueing…
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Career-Connected Health Care: Why the Apprenticeship Degree Is the Future
Hospitals across the country are feeling the strain—too many open roles, not enough trained professionals, and a growing gap between what students learn and what the job actually demands on day one. Training is getting more expensive, timelines are stretching, and healthcare leaders are being forced to rethink how new clinicians enter the field….
The Expanding Threat Surface: Why Cybersecurity Is No Longer Optional for SMBs
Cybersecurity is no longer a concern reserved for large enterprises—it has become a defining issue for businesses of every size. Over the past decade, the rapid rise of cloud computing, artificial intelligence, and cryptocurrency has fundamentally reshaped the threat landscape, lowering the barrier to entry for cybercriminals and expanding the range of viable targets….
How Precision Engineering and Regulatory Complexity Shape the Future of Rubber Manufacturing
In an era where precision manufacturing often hides behind the simplicity of everyday products, the world of rubber components offers a striking reminder that complexity frequently lives beneath the surface. What appears to be a modest gasket or sealing element is, in reality, the product of highly specialized engineering, rigorous testing, and an…
Inside TekniPlex Gaggiano: How Specialized Manufacturing and Precision Engineering Define a True Center of Excellence
Manufacturing excellence today is less about scale alone and more about precision, control, and adaptability—especially in industries where even microscopic inconsistencies can have outsized consequences. As global supply chains grow more complex and regulatory standards tighten, facilities that invest in specialized processes and contamination control are quietly becoming the backbone of innovation. Segregated…