The Art of Waiting
Erik Berg, VP of marketing at Nemo-Q, explained to Host Tyler Kern the benefits and ease of utilizing the 8-second survey. 8-second surveys gather data on the intended audience’s experience. It can be used to measure customer satisfaction of a product or service and even employees’ morale at the company. Why 8-seconds? Nemo-Q ran…
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Building Management
How A Queuing System Helps Improve Wait Times At Vet Clinics
Pet adoption soared during the pandemic. Nearly 20 percent of homes surveyed by the ASPCA adopted a pet. This increase in pet adoption leads to a domino effect that will increase wait times at the vet office. On this episode of The Art of Waiting, A NEMO-Q podcast, Host Courtney Echerd talked with Erik…
Building Management
How Queuing Technology Can Be Utilized in Banks
On this episode of The Art of Waiting, A NEMO-Q podcast, Host Tyler Kern talked with Michael Berg, CEO of NEMO-Q, about queuing technology and how it can be utilized in banks. Queuing is matching up different people waiting in line for different things, tracking how long they wait, and then making sure you…
Building Management
How to Get Actionable Results from Customers in One Day
Customer surveys are important. They are needed to understand who your customers are, what they’re trying to do, and how well a company is helping them achieve those goals. But crafting them is important, and questions need to be framed in a meaningful and actionable way. On this episode of The Art of Waiting,…
Building Management
How to Implement Future-Ready Queueing Solutions at Scale
With the world reopening and a considerable uptick in face-to-face interactions expected, more and more businesses face a demand and capacity issue. Namely, demand may exceed the capacity to handle customers. Queuing can provide the perfect solution, but it comes with an intimidating prospect. How do brick-and-mortar establishments integrate queuing at scale safely and efficiently…
Building Management
Why Queuing is Critical in Healthcare
In today’s experience-driven society, people long for engaging, personalized attention. The healthcare market is no different, and it’s increasingly being driven by enhanced patient experiences. Patients are becoming more involved in their healthcare, and their attitude is shifting to that of a consumer. Evolving in pace, then, is critical for healthcare organizations, and queueing…
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Career Development for Global Pediatric Nurses
The Care Anywhere podcast is spotlighting a new global partnership designed to strengthen pediatric nursing education and recognition worldwide. In this episode, host Lea Sims sits down with leaders from TruMerit and the National Association of Pediatric Nurse Practitioners (NAPNAP) to unpack a new pediatric nursing micro-credential pathway launching in 2026, and why it…
Caregiver Engagement Is the Missing Link in Dementia Care: Why Empowering Families Drives Better Outcomes and Lower Costs
Dementia is becoming one of healthcare’s most difficult problems to ignore. As the population ages, more families are finding themselves responsible for loved ones who can no longer manage their own care, communicate symptoms clearly, or navigate the healthcare system. Research shows that people living with dementia are hospitalized far more often than those without it—even…
Just Thinking… About Applying Military Discipline and Decision-Making to Entrepreneurial Growth with Kris Groves
Career transitions rarely follow a straight line—especially for people coming out of the military. For many veterans, the challenge isn’t discipline or work ethic, but figuring out how deeply technical, high-stakes experience translates into civilian industries that speak a very different language. As more service members step into entrepreneurship, the real question becomes less about…
Hiring Rewired: Human Intelligence in the AI-Driven Job Market
As artificial intelligence continues to reshape recruiting—from resume screening and job descriptions to candidate sourcing and interview workflows—the hiring process has become faster, more automated, and increasingly complex. According to the World Economic Forum, approximately 88% of companies now use some form of AI to filter or rank job applications, signaling how deeply embedded automation…