The Art of Waiting

The Art of Waiting: 8-Second Surveys Capture Customer and Employee Satisfaction for Actionable, Data-Centric Decisioning

Erik Berg, VP of marketing at Nemo-Q, explained to Host Tyler Kern the benefits and ease of utilizing the 8-second survey. 8-second surveys gather data on the intended audience’s experience. It can be used to measure customer satisfaction of a product or service and even employees’ morale at the company. Why 8-seconds? Nemo-Q ran…

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Building Management
How A Queuing System Helps Improve Wait Times At Vet Clinics

Pet adoption soared during the pandemic. Nearly 20 percent of homes surveyed by the ASPCA adopted a pet. This increase in pet adoption leads to a domino effect that will increase wait times at the vet office. On this episode of The Art of Waiting, A NEMO-Q podcast, Host Courtney Echerd talked with Erik…

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Building Management
How Queuing Technology Can Be Utilized in Banks

On this episode of The Art of Waiting, A NEMO-Q podcast, Host Tyler Kern talked with Michael Berg, CEO of NEMO-Q, about queuing technology and how it can be utilized in banks. Queuing is matching up different people waiting in line for different things, tracking how long they wait, and then making sure you…

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Building Management
How to Get Actionable Results from Customers in One Day

Customer surveys are important. They are needed to understand who your customers are, what they’re trying to do, and how well a company is helping them achieve those goals. But crafting them is important, and questions need to be framed in a meaningful and actionable way. On this episode of The Art of Waiting,…

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Building Management
How to Implement Future-Ready Queueing Solutions at Scale

With the world reopening and a considerable uptick in face-to-face interactions expected, more and more businesses face a demand and capacity issue. Namely, demand may exceed the capacity to handle customers. Queuing can provide the perfect solution, but it comes with an intimidating prospect. How do brick-and-mortar establishments integrate queuing at scale safely and efficiently…

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Building Management
Why Queuing is Critical in Healthcare

In today’s experience-driven society, people long for engaging, personalized attention. The healthcare market is no different, and it’s increasingly being driven by enhanced patient experiences. Patients are becoming more involved in their healthcare, and their attitude is shifting to that of a consumer. Evolving in pace, then, is critical for healthcare organizations, and queueing…

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rubber
How Precision Engineering and Regulatory Complexity Shape the Future of Rubber Manufacturing
April 9, 2026

In an era where precision manufacturing often hides behind the simplicity of everyday products, the world of rubber components offers a striking reminder that complexity frequently lives beneath the surface. What appears to be a modest gasket or sealing element is, in reality, the product of highly specialized engineering, rigorous testing, and an…

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tekniplex
Inside TekniPlex Gaggiano: How Specialized Manufacturing and Precision Engineering Define a True Center of Excellence
April 9, 2026

Manufacturing excellence today is less about scale alone and more about precision, control, and adaptability—especially in industries where even microscopic inconsistencies can have outsized consequences. As global supply chains grow more complex and regulatory standards tighten, facilities that invest in specialized processes and contamination control are quietly becoming the backbone of innovation. Segregated…

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materials
Tekniplex Showcases Sustainable Materials Innovation at Paris Packaging Week 2026
April 9, 2026

At Paris Packaging Week 2026, Tekniplex didn’t just exhibit—it staged an experience that reflected the evolving intersection of materials science and brand storytelling. The company’s modern booth, complete with a living wall and immersive digital displays, signaled a broader shift in how packaging innovators are choosing to engage a sustainability-conscious audience. Beneath the…

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Paris Packaging
Paris Packaging 2026: How Material Science and Global Innovation Are Reshaping the Future of Packaging
April 9, 2026

In an era where sustainability, performance, and consumer expectations are colliding, packaging has quietly become one of the most dynamic frontiers of innovation. What was once viewed as a functional afterthought is now a strategic lever—one that blends advanced science, manufacturing precision, and an increasingly human-centered understanding of market needs. Material science, in this…

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