Jack Sepple, CEO of LIT, outlines the transformative journey of his company in creating a new asset class in the technology industry. LIT’s innovation lies in its ability to offer tech solutions ‘as a service’ on-premises across different OEMs (Original Equipment Manufacturers) like Dell and HP, and globally in 43 countries. This unique capability…

Jason Wojahn, CEO and co-founder of Thirdera, delves into the distinct qualities that set his consultancy apart in the digital problem-solving domain. Specializing in cloud technologies and ServiceNow, Third Era is recognized as the largest global ServiceNow consultancy, boasting an extensive range of skills and capabilities. Their focus on intelligent automation, underpinned by substantial…

Thirdera’s strong suit is their unwavering commitment to tailoring implementation strategies around the distinct needs of their partners, thereby functioning as an extended team member rather than a detached service provider. The intimacy of this working relationship is underscored by a marked presence throughout the implementation journey, leading with industry best practices while fully appreciating…

Thirdera University, as a leading skill development organization and the largest global training partner of ServiceNow, is actively shaping the future of technological education in the industry. By teaching a comprehensive curriculum of ServiceNow, various frameworks, and complementary skills, Thirdera is nurturing an expansive talent pool that can cater to its global clientele efficiently and…

In today’s fast-moving tech landscape, digital transformation is no longer a luxury—it’s a competitive necessity. As enterprises expand and evolve, the need for scalable, agile systems to support internal operations becomes crucial. This is especially true in sectors like gaming, where innovation cycles are fast and user expectations are sky-high. Behind the scenes, companies like…

In today’s fast-evolving digital landscape, choosing the right technology isn’t just about software—it’s about partnership. As enterprises embrace platforms like ServiceNow to streamline operations and boost agility, the guidance of a trusted expert becomes essential. Implementing such a powerful tool requires more than technical know-how; it demands a partner who understands your business goals and…

In today’s digital enterprise, data is everywhere—fragmented across systems, siloed by departments, and locked behind outdated workflows. As businesses accelerate their digital transformation, the need for seamless data integration and real-time responsiveness has never been more urgent. Enter workflow data fabric, ServiceNow’s latest innovation designed to unify disparate systems and orchestrate action across them instantly….

In the race to stay ahead, many organizations unknowingly accumulate technical debt—layers of outdated, inefficient, or redundant technology that hinder growth. This silent burden grows with every rushed rollout, skipped upgrade, or patchwork solution, eventually becoming a major business risk. While often mistaken as just an IT problem, technical debt touches every corner of an…

In today’s digital landscape, managing enterprise assets has evolved from a logistical task into a full-blown strategic challenge. Organizations now juggle a complex mix of hardware, software, cloud infrastructure, and mobile devices—often with limited visibility or control. Enter Thirdera‘s Landmark Asset Management, a smart solution crafted for a world where asset sprawl can quietly undermine…

Higher education is at a crossroads, caught between legacy systems and the digital expectations of modern students and families. The traditional patchwork of disconnected support services no longer meets the demands of today’s tech-savvy learners. As institutions strive to deliver seamless, intuitive experiences, digitization and automation have become more than just buzzwords—they’re a necessity. Thirdera,…

In an age where groceries can be ordered with a tap and doctor visits happen over video, government services remain frustratingly stuck in the analog era. Billions of hours and dollars are lost each year to outdated, paper-based systems that serve neither the public nor the officials who administer them. The need to modernize is…

Velocity, a certified offering built with ServiceNow and developed by Thirdera, is transforming legal service delivery by infusing efficiency and structure into traditionally cumbersome processes. It stands out as a game-changer in legal operations, particularly for teams overwhelmed with unstructured requests and hampered by inefficient intake methods. Integrating seamlessly with the ServiceNow employee center,…

Watch this demo to find out how Attentive: Advanced Phishing Response leverages ServiceNow’s Security Incident Response (SIR) User Reported Phishing application, workflow automation, and 3rd party integrations to create an automated end-to-end phishing process that reduces manual labor, time to contain, and time to resolution. Discover how this ServiceNow-approved solution consolidates submitted phishing incidents,…

The proliferation of cyber threats and the rising complexity of digital ecosystems have emphasized the importance of comprehensive vulnerability response through management solutions. In the realm of such technologies, ServiceNow’s 2023 release of Vulnerability Response stands out, adding new functionality to its Vulnerability Workspaces that aids in risk detection and mitigation. In an era…

In the ever-evolving landscape of IT, there is a growing rift between application development groups and traditional IT operations (DevOps). This disconnect, often generated by conflicting priorities and methodologies, poses a significant obstacle for many organizations. The DevOps approach, designed to harmonize these disparate factions, is increasingly embraced by development groups. Yet, a comprehensive…

The retail landscape is undergoing a transformative shift where customer expectations, operational efficiency, and technological innovation are colliding. Today’s retailers aren’t just looking for software—they’re seeking solutions that empower store associates, streamline operations, and ultimately, enhance the in-store customer experience. According to industry leaders, the future of retail isn’t in call centers or paperwork—it’s on…

In the evolving landscape of enterprise technology, generative AI stands poised to redefine how businesses operate — but only if it’s built on the right foundation. Thirdera, now part of Cognizant, is at the forefront of integrating GenAI into the ServiceNow ecosystem, leveraging their deep research and platform knowledge to develop impactful AI solutions. As…

In an era where digital ecosystems are sprawling and threat vectors continue to multiply, organizations need more than isolated security fixes—they need holistic hardening strategies. Vulnerability response is no longer just a patch-management task; it now spans infrastructure, cloud, AppSec, SaaS, and even overlooked systems hiding in the shadows. Thirdera’s “Cybersecurity Hardening” offering, currently undergoing…

In today’s digital-first world, businesses are under pressure to transform faster, smarter, and more strategically than ever. The merger of Thirdera and Cognizant marks a pivotal moment in the ServiceNow ecosystem—one where platform mastery meets industry intelligence. By combining Thirdera’s elite ServiceNow capabilities and talent development engine with Cognizant’s global scale and deep vertical expertise,…

Chris Damon, Senior Vice President of Global Sales and Offerings at Thirdera, delineates the pioneering approach of Thirdera in the ServiceNow ecosystem. He articulates how Thirdera transcends conventional boundaries in the partner landscape, positioning itself in the optimal ‘Goldilocks zone’ of the industry. This unique placement allows Thirdera to adeptly blend scalability with agility,…

Thirdera’s legendary party at the ServiceNow Knowledge 23 conference was more than just a celebration; it was a testament to the firm’s role in bringing together industry professionals, promoting collaborative learning, and fostering innovation. Held in the vibrant city of Las Vegas, this event served as the perfect punctuation mark to a grand reunion of…

In the grand return of the ServiceNow Knowledge 2023 conference in Las Vegas this May 2023, Thirdera seized the opportunity to shine among a throng of over 15,000 customers, partners, analysts, and enthusiasts. As a seasoned participant of the Knowledge scene, Thirdera, a Gold Sponsor, brought more than just metaphorical bells and whistles to the…

Knowledge23 made a huge splash! We were thrilled to be a part of the biggest ServiceNow event of the year and celebrate the global reunion of 15,000+ ServiceNow customers, partners, analysts, and enthusiasts. Watch this teaser for a sneak peek of an unforgettable week at Knowledge with Thirdera! Full video is coming soon…

In a fast-paced digital world, it’s often the quiet companionship of our pets that reminds us to slow down and cherish simple joys. At Thirdera, the celebration of International Pet’s Day is more than a moment of cuteness—it’s a reflection of our culture of empathy, balance, and humanity. Pets bring emotional support, daily smiles, and…

In an era where transformation moves at the speed of technology, it’s easy to overlook the very people powering that progress. But not at Thirdera. On Employee Appreciation Day 2024, the company—now a unified force under the Cognizant umbrella—pauses to reflect on the strength, camaraderie, and sheer grit of its global workforce. With over 3,000…

“Be Well” is more than just a well-being program at Thirdera – it is a testament to the company’s recognition of the integral role that individual health and well-being play in overall productivity and performance. Available to all “eranauts” worldwide, “Be Well” aims to empower employees with the necessary tools and resources to proactively manage…

Belonging – a simple word, yet loaded with profound meaning. It implies more than mere inclusion; it reflects a deep-seated sense of acceptance, of being seen, heard, and understood for one’s true self. It is in this spirit that Thirdera launched its ‘Be You’ campaign during Pride Month, a thought-provoking initiative designed to inspire individuals…

Our culture of belonging is built upon true diversity and the way we embrace aspects of the many cultures we represent globally. We are delighted to celebrate World Day for Cultural Diversity with the faces of our teams uniting behind the message: We are different, but we are united!