Acclara Insights – Acclara
The digital transformation of retail experiences in physical stores has become crucial as big-box retailers strive to maintain their relevance and competitive edge in a digital era. These retailers are embedding interactive features and digital augmentations in their physical locations to offer unique, engaging customer experiences. This approach merges the tactile allure of in-store…
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Acclara Insights - Acclara
The Dual Nature of AI: Good Intentions, Bad Outcomes?
On this episode of the Secured Podcast, hosts Mike Matranga and Mike Monsive from ASAP Security Services delved into the role of artificial intelligence (AI) in enhancing security measures. Despite concerns, AI has revolutionized security protocols by enabling proactive responses to potential threats. Highlighting recent AI advancements such as Google Gemini and updated versions…
Acclara
Changing the Paradigm of Consultancy
In this engaging video, Acclara consultant, Ryan O’Hara discusses the exciting journey of building the Aclara brand and their customer-focused approach. As the DVP of Consulting, Ryan aims to revolutionize the consultancy paradigm by emphasizing problem-solving over creating dependency. He stresses the importance of delivering results to create happy customers and fuel business growth. The…
Acclara
Inside Acclara Consulting – How We Transform Provider Partnerships
In this episode, Jeff Tanner takes a thoughtful exploration into the intricate landscape of healthcare, focusing on the hurdles healthcare providers often encounter concerning revenue and reimbursements. Drawing from his extensive experience and insights gained through his association with Acclara, Jeff delves into patterns he’s observed across numerous healthcare facilities, addressing the nuanced changes in…
Acclara
The Key Difference Between Working ON vs. IN Your Business
In this enlightening conversation, Jeff Tanner from Acclara dives into the nuances of business management and strategy. He reflects on his own journey, sharing stories from his time leading a prominent workers’ compensation company and the lessons he’s learned about the importance of both day-to-day operations and long-term planning. Throughout the discussion, Jeff delves into:…
Acclara
How Post-Service Experience Affects Patient Satisfaction
In this podcast episode, Jeff Tanner from Acclara delves into the intricacies of the healthcare industry and the patient experience. The conversation begins with an exploration of how we perceive patient interaction when care is rendered. Yet, as Jeff highlights, beyond these immediate interactions, other significant factors shape the patient’s journey — most notably, the…
Acclara
Improving Coordination of Benefits
In this episode, Jeff Tanner from Acclara offers an insightful discussion about the persistent and perplexing issue of medical billing denials. Drawing from years of industry experience, he takes listeners on a journey, tracing the patterns and problems of “Coordination of Benefits” (COB) denials over more than a decade. The recurring challenges faced by healthcare…
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The Art of Recovery: Where Music and Medicine Meet in Patient Care
Healthcare today can feel overwhelming—not just for patients, but for the teams caring for them. After a major illness or injury, recovery isn’t handled by one doctor alone; it often involves a whole network of specialists, from physical therapists to nurses to social workers, all trying to help someone regain their independence and quality…
From Monitoring to Knowing: How Owlet Is Redefining Infant Health at Retail
Baby monitors have long promised parents the ability to see and hear their child from another room. But as connected health devices become more normalized in everyday life, from smartwatches to sleep trackers, parents are beginning to expect more than visibility. They want insight. For Owlet, that shift matters because its wearable monitors track…
Unlocking CensisAI²: The Metrics That Matter for Smarter SPD Decisions
Sterile processing departments are swimming in data, from workflow automation and supply data to patient outcome and quality metrics. But the real challenge is not collecting more information; it is knowing which metrics actually improve SPD performance, technician education, OR readiness and patient safety. For Censis, a leader in surgical asset management, the focus…
The New Rules of Discoverability: How User-Generated Content Is Reshaping Search, Trust, and Brand Visibility
User-generated content (UGC) is moving from marketing side dish to main course as large language models change how people discover brands, products, creators, and ideas. Customer reviews, forum posts, videos, and community conversations increasingly carry more influence than polished brand copy because they feel more specific, lived-in, and trustworthy. As AI systems learn from…