Acclara Insights – Acclara
The digital transformation of retail experiences in physical stores has become crucial as big-box retailers strive to maintain their relevance and competitive edge in a digital era. These retailers are embedding interactive features and digital augmentations in their physical locations to offer unique, engaging customer experiences. This approach merges the tactile allure of in-store…
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Acclara Insights - Acclara
The Dual Nature of AI: Good Intentions, Bad Outcomes?
On this episode of the Secured Podcast, hosts Mike Matranga and Mike Monsive from ASAP Security Services delved into the role of artificial intelligence (AI) in enhancing security measures. Despite concerns, AI has revolutionized security protocols by enabling proactive responses to potential threats. Highlighting recent AI advancements such as Google Gemini and updated versions…
Acclara
Changing the Paradigm of Consultancy
In this engaging video, Acclara consultant, Ryan O’Hara discusses the exciting journey of building the Aclara brand and their customer-focused approach. As the DVP of Consulting, Ryan aims to revolutionize the consultancy paradigm by emphasizing problem-solving over creating dependency. He stresses the importance of delivering results to create happy customers and fuel business growth. The…
Acclara
Inside Acclara Consulting – How We Transform Provider Partnerships
In this episode, Jeff Tanner takes a thoughtful exploration into the intricate landscape of healthcare, focusing on the hurdles healthcare providers often encounter concerning revenue and reimbursements. Drawing from his extensive experience and insights gained through his association with Acclara, Jeff delves into patterns he’s observed across numerous healthcare facilities, addressing the nuanced changes in…
Acclara
The Key Difference Between Working ON vs. IN Your Business
In this enlightening conversation, Jeff Tanner from Acclara dives into the nuances of business management and strategy. He reflects on his own journey, sharing stories from his time leading a prominent workers’ compensation company and the lessons he’s learned about the importance of both day-to-day operations and long-term planning. Throughout the discussion, Jeff delves into:…
Acclara
How Post-Service Experience Affects Patient Satisfaction
In this podcast episode, Jeff Tanner from Acclara delves into the intricacies of the healthcare industry and the patient experience. The conversation begins with an exploration of how we perceive patient interaction when care is rendered. Yet, as Jeff highlights, beyond these immediate interactions, other significant factors shape the patient’s journey — most notably, the…
Acclara
Improving Coordination of Benefits
In this episode, Jeff Tanner from Acclara offers an insightful discussion about the persistent and perplexing issue of medical billing denials. Drawing from years of industry experience, he takes listeners on a journey, tracing the patterns and problems of “Coordination of Benefits” (COB) denials over more than a decade. The recurring challenges faced by healthcare…
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Soft Skills, Real Impact: Rethinking What Makes Talent Stand Out with Client Success Executive Ben Brandon
Work feels different today. Conversations about AI, hybrid schedules, shifting career paths, and talent shortages aren’t just industry headlines—they’re shaping everyday decisions for workers and employers alike. As people rethink what they want from their careers and companies rethink what they need from their teams, one theme keeps rising to the surface: the skills that…
Why Empathy Matters in Today’s Workplace and How It Builds Better Teams
Empathy has become a business competency, not a soft nice-to-have. With hybrid teams, rapid AI adoption, and a workforce increasingly vocal about identity and inclusion, companies are being pushed to rethink what effective leadership looks like right now. Research and workplace trend reports consistently show that employees who feel seen and supported are more…
Finding Purpose Through Service: Faith, Leadership, and Legacy with Pastor Arthur James
Burnout among faith leaders has surged in recent years, fueled by heavier workloads, complex community needs, and the quiet exhaustion many pastors carry—sparking urgent conversations about resilience, calling, and sustainable leadership. A survey found that roughly four in ten pastors considered leaving full-time ministry in a single year, citing reasons like stress and loneliness—making guidance…
Allowing Inspiration to Grow from Intuition: How Inner Guidance Drives Real Career Growth
In a workplace culture increasingly shaped by rapid change, rising expectations, and new definitions of leadership, professionals are redefining success beyond titles and output. Empathy, intuition, and inner alignment — once seen as intangible “nice-to-haves” — are now emerging as competitive advantages. As recent workforce studies show that human-centered leaders drive higher engagement and…