Acclara Insights – Acclara
The digital transformation of retail experiences in physical stores has become crucial as big-box retailers strive to maintain their relevance and competitive edge in a digital era. These retailers are embedding interactive features and digital augmentations in their physical locations to offer unique, engaging customer experiences. This approach merges the tactile allure of in-store…
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Acclara Insights - Acclara
The Dual Nature of AI: Good Intentions, Bad Outcomes?
On this episode of the Secured Podcast, hosts Mike Matranga and Mike Monsive from ASAP Security Services delved into the role of artificial intelligence (AI) in enhancing security measures. Despite concerns, AI has revolutionized security protocols by enabling proactive responses to potential threats. Highlighting recent AI advancements such as Google Gemini and updated versions…
Acclara
Changing the Paradigm of Consultancy
In this engaging video, Acclara consultant, Ryan O’Hara discusses the exciting journey of building the Aclara brand and their customer-focused approach. As the DVP of Consulting, Ryan aims to revolutionize the consultancy paradigm by emphasizing problem-solving over creating dependency. He stresses the importance of delivering results to create happy customers and fuel business growth. The…
Acclara
Inside Acclara Consulting – How We Transform Provider Partnerships
In this episode, Jeff Tanner takes a thoughtful exploration into the intricate landscape of healthcare, focusing on the hurdles healthcare providers often encounter concerning revenue and reimbursements. Drawing from his extensive experience and insights gained through his association with Acclara, Jeff delves into patterns he’s observed across numerous healthcare facilities, addressing the nuanced changes in…
Acclara
The Key Difference Between Working ON vs. IN Your Business
In this enlightening conversation, Jeff Tanner from Acclara dives into the nuances of business management and strategy. He reflects on his own journey, sharing stories from his time leading a prominent workers’ compensation company and the lessons he’s learned about the importance of both day-to-day operations and long-term planning. Throughout the discussion, Jeff delves into:…
Acclara
How Post-Service Experience Affects Patient Satisfaction
In this podcast episode, Jeff Tanner from Acclara delves into the intricacies of the healthcare industry and the patient experience. The conversation begins with an exploration of how we perceive patient interaction when care is rendered. Yet, as Jeff highlights, beyond these immediate interactions, other significant factors shape the patient’s journey — most notably, the…
Acclara
Improving Coordination of Benefits
In this episode, Jeff Tanner from Acclara offers an insightful discussion about the persistent and perplexing issue of medical billing denials. Drawing from years of industry experience, he takes listeners on a journey, tracing the patterns and problems of “Coordination of Benefits” (COB) denials over more than a decade. The recurring challenges faced by healthcare…
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Tara Salvietti: Organization and Authenticity for Success
Tara Salvietti, Senior Manager on the Marketing Partnerships Activation Team at Extreme Networks, reveals her superpowers of exceptional organization and building authentic connections. Her unique organization method, such as CC-ing herself on emails as task reminders, ensures composure in complex situations. Tara emphasizes the importance of treating everyone with respect and forging genuine relationships across…
Jonathan Hooper: Embracing Growth with the Sponge Mindset
Jonathan Hooper, Director of Americas Distribution at Extreme Networks, shares his insights on achieving enduring career success through continuous improvement. Advocating for the “Sponge Mindset,” he highlights the importance of being coachable, setting goals, staying curious, and actively building a network. Drawing inspiration from James Clear’s “Atomic Habits,” Hooper emphasizes the power of small changes…
Benj Nopper: Professional Growth and Authenticity at Extreme
Benj Nopper, SLED Account Manager at Extreme, shares his career journey, emphasizing authenticity, mentorship, and personal development as keys to success. Drawing from lessons in “The Go-Giver,” he highlights the importance of honesty and vulnerability in building trust with customers and colleagues. Nopper credits mentorship from Baylor University and Extreme colleagues as transformative, advocating for…
Cherise Cross: Balancing Intellectual Property and Community at Extreme Networks
Cherise Cross, Intellectual Property Paralegal at Extreme Networks, plays a pivotal role in managing intellectual property rights while supporting the legal team with precision and care. She thrives in the company’s close-knit, inclusive culture, finding meaningful connections through the Asian Pacific Islander (API) group that celebrates shared heritage and cultural interests. Outside of work, Cherise…