Acclara Insights – Acclara
The digital transformation of retail experiences in physical stores has become crucial as big-box retailers strive to maintain their relevance and competitive edge in a digital era. These retailers are embedding interactive features and digital augmentations in their physical locations to offer unique, engaging customer experiences. This approach merges the tactile allure of in-store…
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Acclara Insights - Acclara
The Dual Nature of AI: Good Intentions, Bad Outcomes?
On this episode of the Secured Podcast, hosts Mike Matranga and Mike Monsive from ASAP Security Services delved into the role of artificial intelligence (AI) in enhancing security measures. Despite concerns, AI has revolutionized security protocols by enabling proactive responses to potential threats. Highlighting recent AI advancements such as Google Gemini and updated versions…
Acclara
Changing the Paradigm of Consultancy
In this engaging video, Acclara consultant, Ryan O’Hara discusses the exciting journey of building the Aclara brand and their customer-focused approach. As the DVP of Consulting, Ryan aims to revolutionize the consultancy paradigm by emphasizing problem-solving over creating dependency. He stresses the importance of delivering results to create happy customers and fuel business growth. The…
Acclara
Inside Acclara Consulting – How We Transform Provider Partnerships
In this episode, Jeff Tanner takes a thoughtful exploration into the intricate landscape of healthcare, focusing on the hurdles healthcare providers often encounter concerning revenue and reimbursements. Drawing from his extensive experience and insights gained through his association with Acclara, Jeff delves into patterns he’s observed across numerous healthcare facilities, addressing the nuanced changes in…
Acclara
The Key Difference Between Working ON vs. IN Your Business
In this enlightening conversation, Jeff Tanner from Acclara dives into the nuances of business management and strategy. He reflects on his own journey, sharing stories from his time leading a prominent workers’ compensation company and the lessons he’s learned about the importance of both day-to-day operations and long-term planning. Throughout the discussion, Jeff delves into:…
Acclara
How Post-Service Experience Affects Patient Satisfaction
In this podcast episode, Jeff Tanner from Acclara delves into the intricacies of the healthcare industry and the patient experience. The conversation begins with an exploration of how we perceive patient interaction when care is rendered. Yet, as Jeff highlights, beyond these immediate interactions, other significant factors shape the patient’s journey — most notably, the…
Acclara
Improving Coordination of Benefits
In this episode, Jeff Tanner from Acclara offers an insightful discussion about the persistent and perplexing issue of medical billing denials. Drawing from years of industry experience, he takes listeners on a journey, tracing the patterns and problems of “Coordination of Benefits” (COB) denials over more than a decade. The recurring challenges faced by healthcare…
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What It Takes to Restore a Tornado-Damaged Clinic
When a tornado tore through Oklahoma City in April, BMS CAT was already on-site before many businesses even realized the extent of the tornado damage—including Valor Physical Therapy. Thanks to an existing relationship with Valor’s affiliated hospital, the BMS CAT team was positioned to respond quickly. “We were actually on scene before they knew…
Improving Employee Engagement Through CAREmunication — A Conversation with Burl Stamp
With the healthcare landscape seeing many evolving changes, employee engagement is no longer just a buzzword — it’s now a business imperative. Amid rising turnover and persistent staffing shortages, organizations are under pressure to build resilient, engaged teams. According to Gallup, 70% of the variance in team engagement is tied to one factor: the…
Pharma Manufacturing: Meeting Annex I with Precision Machining for Safer Sterile Drug Production
Pharmaceutical manufacturers are under increasing pressure to deliver sterile, high-quality medicines in smaller batches and faster cycles. As pharma manufacturing evolves, regulatory demands have intensified, especially following the 2023 revision of EU GMP Annex I, which places new emphasis on contamination control strategies, improved traceability, and minimizing human intervention throughout production. According to American…
Leaders Who’ve Been There: Finding Clarity Through Peer Guidance at Purpose Factory
Running a business can feel isolating without peers who understand the weight of leadership. Madison Harris, founder of Cobalt Fund Services, found the peer guidance he needed through Purpose Factory. He gained strategic insight and real feedback from seasoned entrepreneurs at a time when his business needed clarity and structure. Harris realized Cobalt wasn’t…