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Remote forklift operations are a growing trend today, where technological advancements allow operators to control these machines from thousands of miles away. Safety concerns, however, remain paramount in this discussion. After all, in 2020 alone, the National Safety Council found over 7,200 non-fatal injuries due to forklift accidents. In all logistics Industries, including construction, where…
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Mitsubishi Logisnext & Phantom Auto Make Forklift Driving a Desk Job
Two titans of industrial vehicles announced a partnership this may, with Phantom Auto and Mitsubishi Logisnext coming together to reshape the face of the industry and the ways employees interact with forklifts. According to an announcement of the partnership in Bloomberg this May, the partnership will “offer forklifts that can rove around a warehouse in…
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Creative Problem Solving in the Supply Chain Post-COVID
“It has merged into more of a headcount and workforce problem. So, how do we keep people coming and the lines rolling?,” he said. “It has been a challenge.” On our podcast, Ground Truth by Phantom Auto, our goal is to tell stories about the power of reimagined warehouse logistics, mobility and automation that speak…
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Ground Truth: Introducing Teleoperation for Industrial Vehicles
Henry Ford revolutionized the automobile. So, too, did Elon Musk. As automobile technology continues to advance, consumers are starting to see the next wave of technology, such as self-driving cars. But another new technology allows drivers to operate vehicles remotely, even from thousands of miles. On this episode of Ground Truth, a Phantom Auto podcast,…
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Issues Facing the Autonomous Technology Supply Chain in 2021 and Beyond
Today’s supply chain faces several compounding issues that were difficult to predict a year and a half ago. There are numerous short and long-term effects of COVID to deal with, as well as increasing pressure from growing consumer demands, challenges in implementing autonomous technology and a hiring shortage. On this episode of Ground Truth, a…
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How Thoughtful Experience Design Leads to Better Business Outcomes
Salesforce gives organizations the ability to automate marketing, personalize outreach, and manage leads at scale—but those benefits only materialize when complex capabilities are implemented cohesively. Through its Salesforce Practice, CG Infinity brings together Marketing Cloud capabilities—including Email Studio, Automation Studio, and Journey Builder—alongside dynamic content, Cloud Pages, and third-party lead integrations. By designing these…
One Team, Shared Goals: Inside CG Infinity’s Client Philosophy
Successful Salesforce initiatives rely on alignment as much as technology. When partners stay focused on delivery rather than shared priorities, projects risk meeting technical requirements without achieving real business success. The strongest outcomes come from teams that treat client priorities as the foundation for every decision. That mindset defines how Meagan Diegelman, Principal at…
Salesforce Works Best When Informed Judgment Comes First
Salesforce can be a powerful growth platform, but its complexity can put inexperienced organizations at a disadvantage. Without strong in-house expertise, leaders may struggle to assess recommendations, push back on unnecessary scope, or determine whether proposed solutions truly support business outcomes. Over time, this can lead to overbuilt systems, excess cost, and decisions driven…
How CG Infinity’s Focus on Customer Advocacy Drives Better Delivery Outcomes
Strong delivery starts with advocacy—making sure customer priorities are clearly represented, consistently elevated, and never lost as work moves forward. At CG Infinity, that advocacy shows up through proactive thinking, idea-sharing, and a commitment to pushing for better outcomes at every stage of an engagement. Customer voices remain front and center, shaping decisions and guiding…