Convenience Versus Community as Consumers Debate Using Third-Party Delivery Apps: Business Casual

 

For years now, third-party food delivery apps like UberEats, Caviar, GrubHub, and Postmates, as well as the shop and delivery apps owned by eCommerce giants such as Amazon or AliBaba, have gained a foothold in communities around the world, transforming traditional shop-in and dine-in business models by offering an innovative approach to capturing additional revenues through services that bank on modern consumer convenience. However, in a post-pandemic world, many consumers are rethinking the convenience of these apps in favor of their community’s small businesses and workforce, many of which are straining to survive during shelter-in-place. Instead, these individuals are choosing to cut out the middleman and go out of their way to not only place orders with these local establishments themselves, but also, either driving to the location in their own vehicles or contracting a gig worker to do it for them rather than using fee-charging delivery apps that siphon profits from their struggling local favorites while helping to keep their workers on the payroll.

On this snippet of Business Casual, hosts Daniel Litwin and Tyler Kern ask the tough questions:

While third-party delivery apps promote their capabilities in scaling the reach of a business, are the businesses themselves actually doing more work for less money?
As delivery apps create consumer dependence on their platforms, are they effectively hindering the sense of community a local business depends on to survive?
Are third-party delivery apps a predatory practice, holding restaurants and other businesses hostage by monopolizing search results?

Should these businesses eschew third-party platforms that can take up to three-quarters of their profits, and instead, provide delivery or takeout services themselves?
Will people continue to stay local-business-community-minded in a post-pandemic world, or will they revert back to creatures of convenience that enable the both popularity and profitability of third-party delivery apps?

Bringing thought leadership to your day, MarketScale’s Business Casual keeps you current with the hottest topics and newest trends shaping business today. And for the latest thought leadership, news and event coverage across B2B, be sure to check out our industry pages.

For the latest news, videos, and podcasts in the Food and Beverage Industry, be sure to subscribe to our industry publication.

Follow us on social media for the latest updates in B2B!

Twitter – @MarketScale
Facebook – facebook.com/marketscale
LinkedIn – linkedin.com/company/marketscale

Follow us on social media for the latest updates in B2B!

Image

Latest

operational technology
Skydio Pioneers Future of Utility Sector with Groundbreaking Operational Technology
March 18, 2024

The utility industry, at a pivotal moment of transformation, is witnessing a technological renaissance, spearheaded by innovative companies like Skydio. The Skydio X10 drone, a marvel of modern engineering, is revolutionizing how utilities inspect and maintain critical infrastructure, offering unmatched precision and reliability. This advancement is not isolated; it’s part of a broader trend […]

Read More
Chad Newtown of Osmose Utilities Services on utility infrastructure
Creating and Preserving Resilience is Priority for Utility Infrastructure
March 18, 2024

Growing conversations surrounding climate change have also intensified discussions on the frequency and severity of weather-related disasters, and the resilience of utility infrastructures, particularly power grids. As a result, examining the dynamic world of utility infrastructure is increasingly pertinent. This urgency to bolster the structural integrity of the electrical grid cannot be overstated since […]

Read More
Al Purves discusses RenewAire BACNet Fan Controller
BACNet Fan Controller Helps Simplify Ventilation for Building Management
March 18, 2024

The importance of efficient and reliable ventilation systems cannot be overstated as it pertains to smart building management. But as buildings become more intelligent, integrating various systems to work in harmony has become both a challenge and a necessity. This is particularly true for systems that directly impact air quality and energy use.  RenewAire’s […]

Read More
in-vehicle entertainment
Beyond Sound: MTX Audio’s Integration in Polaris Slingshot Pushes the Boundaries of In-Vehicle Entertainment
March 18, 2024

The MTX Audio-enhanced Polaris Slingshot features a groundbreaking audio system that includes two MTX 75 Series 12” subwoofers and MTX Signature Series 3-way component speakers, powered by robust MTX amplifiers. An Apple® iPad® mini, seamlessly integrated into the custom dashboard, acts as the source unit. This high-powered setup ensures an immersive audio experience that […]

Read More