AAHOACON24 Seeks to Help Hotel Owners and Operators Overcome Challenges and Maximize Opportunities

 

As the hospitality industry anticipates AAHOACON 2024, a pivotal gathering, hotel owners and operators find themselves on the cusp of transformative change. The industry, Having weathered the storm of pandemic-driven shifts, faces a landscape dotted with daunting challenges and unprecedented opportunities. Innovations in technology, shifting market dynamics, and evolving consumer expectations are sculpting a new path for the industry.

The conversation ahead of AAHOACON 2024 isn’t just idle talk; it’s a strategic exchange crucial for navigating the complex tapestry of today’s hotel industry. Amidst robust technological advancement and the quest for sustainability, hotel owners balance the essence of hospitality—the human touch—with the relentless march towards digitization. Artificial intelligence (AI), once a buzzword, now holds tangible implications for profitability and guest experience, demanding a nuanced approach from industry leaders.

Economic pressures cast long shadows, with rising operational costs and the delicate task of staff retention and training taking center stage. Hoteliers find themselves in a delicate dance, trying to align investments with returns while maintaining the gold standard of guest experiences. It’s a high-stakes chess game where every move counts, and the strategies laid out at AAHOACON 2024 will echo throughout boardrooms and hotel corridors.

As stakeholders prepare to converge in Orlando for AAHOACON 2024, what do the challenges and opportunities for hotel owners and operators look like from the insiders’ perspectives?

Experts Talk, hosted by Daniel Litwin, the Voice of B2B, unwraps the layers of this conversation with hotel industry experts Stephanie Leger, the Chief Excellence Officer at First Rate Hospitality; Calvin Tilokee, the CEO & Creative Director at Revpar Media; Jennifer Suski, the Director of Business Development at HotelKey; and Sarah Dandashy, the Travel & Hospitality Expert at Ask A Concierge.

Main Points of Conversation:

  • The synergy of high-tech amenities with the irreplaceable human element in enhancing guest experiences
  • The crucial role of comprehensive training and staff engagement in leveraging technological investments effectively
  • Strategies for balancing operational efficiency with the preservation of the hotel’s unique identity and service ethos

Stephanie Leger, Chief Excellence Officer at First Rate Hospitality, brings a rich tapestry of experience-enhancing property allure through strategic excellence and guest-centric innovation. Leger’s insights stem from a deep understanding of the equilibrium between technology and personal service in crafting memorable guest experiences.

Calvin Tilokee, CEO & Creative Director at Revpar Media, stands at the intersection of creativity and commerce. His insight into digital marketing and revenue management gives him a unique lens through which to evaluate technological trends, ROI, and the human element in hospitality narratives.

Jennifer Suski, Director of Business Development at HotelKey, offers a vantage point on the digital transformation of hotel operations. Suski’s dialogue revolves around streamlining technological tools for efficiency without losing sight of staff engagement and operational cohesion.

Sarah Dandashy, a Travel & Hospitality Expert with Ask A Concierge, brings frontline experience from the luxury sector. With a finger on the pulse of travel trends and consumer behavior, Dandashy’s perspective is pivotal to understanding the dance between luxury and practicality in modern hospitality.

Article by James Kent

Follow us on social media for the latest updates in B2B!

Image

Latest

Career
How to Build a Purpose-Driven Career in the Age of AI and Acceleration
October 9, 2025

In a world reshaped by AI, global connectivity, and relentless technological advancement, the pace of disruption has never been greater. Careers are being reinvented as industries transform, and individuals everywhere are being challenged to find meaning, adaptability, and creativity in their professional paths. According to Deloitte’s 2024 Gen Z and Millennial Survey, 86% of…

Read More
youth
Fashion, Identity, and Digital Life Collide: Why Brands Must Listen, Collaborate, and Co-Create With the Next Generation of Youth
October 8, 2025

As the lines blur between fashion, identity, and digital life, brands are racing to understand how today’s youth are reshaping culture and commerce. Pacsun’s new Youth Report 2025, produced in partnership with GlobalData, offers one of the most detailed portraits yet of Gen Z and Gen Alpha—two generations united by self-expression but divided by…

Read More
talent
Grow Your Own Talent: How McDonald’s and Skilltrade Are Building a Culture of Lifelong Learning
October 7, 2025

The world of work is changing faster than ever. Automation is reshaping jobs, new technologies are rewriting what “qualified” means, and a new generation of workers is redefining what they expect from employers. From fast food to healthcare, companies are realizing they can’t just hire talent — they have to build it. They’re starting to…

Read More
The Tesla Test-How AI is Changing How We Search Video
The Tesla Test: How AI is Changing How We Search Video
October 7, 2025

In this episode of Secured, Mike Monsive sits down once again with Idan Koren, EVP of Marketing at Verkada, to discuss how artificial intelligence is transforming the landscape of physical security, operational efficiency, and the broader business of technology. The conversation begins with Verkada’s groundbreaking integration of natural language search in video surveillance —…

Read More