Articles by tag: Hospitality industry

Hotels Can Maintain Traditional Experiences, But Also Modernize By Leveraging App Services

hotel app services

App services are reshaping the hospitality landscape even as many hotels are slow to adopt it. But ensuring that hotels maintain a human touch while integrating easy-to-use apps into their service offerings is still very much a priority. There is a high demand for seamless guest experiences, but hoteliers have to come to terms…

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Hospitality Industry Can Ensure Quality AI Chatbot Experiences by Supplementing, Rather Than Replacing

AI continues to permeate the hospitality industry as they increasingly turn to AI chatbots to enhance customer service. However, this move towards digital assistants comes with its own set of challenges, particularly in maintaining the quality of interactions to ensure they meet brand standards and customer expectations. With the stakes high for customer satisfaction…

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Prioritizing Return on Investment in Hotel Investment and Decision-Making is Key to Staying Afloat

Return on investment (ROI) remains the principal compass in the hospitality industry and in guiding new investments for hotel owners and operators. As costs escalate within the increasingly competitive environment, the focus on maximizing returns is crucial. As businesses grapple with economic uncertainties and shifts in consumer behavior, the spotlight turns to investments that…

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Experts Talk
AAHOACON24 Seeks to Help Hotel Owners and Operators Overcome Challenges and Maximize Opportunities

As the hospitality industry anticipates AAHOACON 2024, a pivotal gathering, hotel owners and operators find themselves on the cusp of transformative change. The industry, Having weathered the storm of pandemic-driven shifts, faces a landscape dotted with daunting challenges and unprecedented opportunities. Innovations in technology, shifting market dynamics, and evolving consumer expectations are sculpting a…

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Dive into the Future of Sports and Hospitality: AJ Krow Unleashes a Game-Changing Podcast Experience with Krow Knows

Get ready for a groundbreaking journey into the heart of industry insights with Krow Knows, a brand-new podcast series that’s set to redefine the landscape of digital storytelling! In its sensational debut, OPW Commercial Services LLC CEO AJ Krow, an innovator and visionary in the realms of hospitality and media, teams up with Daniel…

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Hotels & the Hospitality Industry Need Innovative Tech Strategies to Grow in 2024

The hospitality industry is on the brink of transformation as it faces 2024 and technology is going to be a major factor in that change. Last year’s challenges, including the muted growth in the U.S. hotel market, have paved the way for innovative strategies to enhance hotel performance. Where did 2023 leave the hospitality…

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Hotels Are Inspiring and Setting the Standard for Smart Device Integrations in the Home

In the age of chef-driven restaurants and boutique hotels, interior design is evolving from bland, beige spaces to vibrant and personalized aesthetics. Designers like Andrew Alford are leading this trend, infusing spaces with local art, colorful furniture, and unique collections. As this shift takes place in public venues, homeowners are increasingly inspired to bring…

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data-driven tools
Leverage Data-Driven Tools and Local SEO for Maximum Search Engine Rankings
July 26, 2024

As businesses continue to navigate the digital landscape, data-driven tools are more crucial than ever for effective SEO strategies. Understanding and implementing the proper SEO practices can make a significant difference with evolving algorithms and competitive markets. Given that 75% of users never scroll past the first page of search results, this statistic underscores…

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On-device AI
On-Device AI is Today’s Tech Innovation, Competition and Market Leadership Driver
July 26, 2024

On-device AI revolutionizes the tech landscape, making it a critical factor for industry dominance. This cutting-edge technology directly integrates advanced AI capabilities into devices, transforming consumer and enterprise applications. This shift stems from the need for improved performance, reduced latency, enhanced data privacy & security, and personalized user experiences. With advancements in neural processing…

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modern supply chains
The Role of AI in Modern Supply Chains: Insights from Aaron Hatfield at Arvist
July 26, 2024

Artificial intelligence rapidly transforms modern supply chains, with companies like Arvist leading the charge. In a recent episode of Hammer Down, hosted by Mike Bush, Aaron Hatfield, the Head of Sales at Arvist, sheds light on AI’s practical applications and benefits in enhancing supply chain operations. Is AI in the supply chain a double-edged…

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semiconductor manufacturing
Training New Semiconductor Manufacturing Professionals is Key to Meet Coming Domestic Manufacturing Demand
July 26, 2024

Over the past few years, the U.S. has made significant strides in semiconductor manufacturing, driven by substantial investments and strategic policies. With the CHIPS Act expected to triple domestic semiconductor manufacturing capacity by 2032, the need for a skilled workforce is more urgent than ever. This discussion explores the key question: What does the…

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Other Articles
Hotel Digitization and Mullet Travel Key to Hospitality Success in 2023
February 16, 2023

The hospitality industry faced many challenges right after COVID, such as loss of income and labor shortages. However, the industry has demonstrated new ways to adapt to issues such as labor shortages by adding digitization to the customer experience and blending business and leisure into one, which has been coined “mullet travel.” How important…

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The Most Important Challenges Faced by the Hotel Industry
August 11, 2022

One of the most affected industries drastically changed by the COVID-19 pandemic is the hotel industry. While the lifting of restrictions has helped the industry bounce back in some ways, there are still some issues to overcome. But technology just might be the answer to ensuring a quicker solution. In the first episode of Be…

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GrubHub has Targeted Their Entry into the Hospitality World
June 15, 2022

Being able to order food at the press of a button is beyond just mere convenience, it is simplicity and delivery at its finest. If host Katie Steinberg has anything to say about it, food delivery apps like Grubhub are almost a little too easy to use. Nicolas Holland, the Partnership Director with GrubHub sat…

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Before, During, and After: How Hospitality Businesses Reacted to the Pandemic
December 26, 2021

The hospitality industry revolves around interpersonal interactions—or so it seemed. Marti Winer, Vice President of MGM Resort Events Production, spoke with Experiential Experts hosts Lorre Crisswell and Holly Zalenski about how the industry and hospitality businesses have changed since the pandemic. One significant business change is slower decision-making, partly due to the need for flexibility….

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How Nathan’s Famous Gave Its Old Dogs Some New Tricks for the Younger Generation
May 25, 2021

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   On this episode of The Main Course, Host Barbara Castiglia talked with James Walker, Senior Vice President, Restaurants for Nathan’s Famous. The duo…

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What is the Economic Forecast for the Craft Beer World?
May 5, 2020

As states are planning their re-openings and Americans become hopeful that  self-isolation could come to an end in the month of May, Voice of B2B Daniel Litwin spoke with Brewers Association Chief Economist Bart Watson to discuss how re-opening procedures might look for the beverage industry. In April, the Brewers Association published data suggesting that, in three months, an overwhelming amount of…

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Hospitality Expert Mailbag, March 4, 2019
March 4, 2019

Ultimately, hospitality is about customer service and satisfaction. Entire businesses’ success is determined on someone having a positive personal experience, whether it is a takeout restaurant or a five-star resort. To get a professional perspective on the changes sweeping the hospitality industry, MarketScale reached out to four experts for this week’s mailbag. Today we hear…

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