Articles by tag: Hospitality industry

The hospitality industry faced many challenges right after COVID, such as loss of income and labor shortages. However, the industry has demonstrated new ways to adapt to issues such as labor shortages by adding digitization to the customer experience and blending business and leisure into one, which has been coined “mullet travel.” How important […]

One of the most affected industries drastically changed by the COVID-19 pandemic is the hotel industry. While the lifting of restrictions has helped the industry bounce back in some ways, there are still some issues to overcome. But technology just might be the answer to ensuring a quicker solution. In the first episode of Be […]

Being able to order food at the press of a button is beyond just mere convenience, it is simplicity and delivery at its finest. If host Katie Steinberg has anything to say about it, food delivery apps like Grubhub are almost a little too easy to use. Nicolas Holland, the Partnership Director with GrubHub sat […]

The hospitality industry revolves around interpersonal interactions—or so it seemed. Marti Winer, Vice President of MGM Resort Events Production, spoke with Experiential Experts hosts Lorre Crisswell and Holly Zalenski about how the industry and hospitality businesses have changed since the pandemic. One significant business change is slower decision-making, partly due to the need for flexibility. […]

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   On this episode of The Main Course, Host Barbara Castiglia talked with James Walker, Senior Vice President, Restaurants for Nathan’s Famous. The duo […]

As states are planning their re-openings and Americans become hopeful that  self-isolation could come to an end in the month of May, Voice of B2B Daniel Litwin spoke with Brewers Association Chief Economist Bart Watson to discuss how re-opening procedures might look for the beverage industry. In April, the Brewers Association published data suggesting that, in three months, an overwhelming amount of […]

Ultimately, hospitality is about customer service and satisfaction. Entire businesses’ success is determined on someone having a positive personal experience, whether it is a takeout restaurant or a five-star resort. To get a professional perspective on the changes sweeping the hospitality industry, MarketScale reached out to four experts for this week’s mailbag. Today we hear […]