Supporting Hospitality from the Inside Out

 

The hospitality industry continues to evolve, and the people behind it do so, too. Joining Sarah Dandashy on Say Yes to Travel was Dan Ryan, Co-Founder of Agency 967. Ryan is a lifelong entrepreneur, industry expert, and host of the podcast Defining Hospitality.

After falling in love with hospitality, Ryan spent 20 years selling and sourcing custom furniture and fixtures for hotels. Managing all aspects of it became chaotic, so he founded Agency 967 to be an intermediary. “I needed to simplify everything and work with the best in category companies, so I can shorten everyone’s journey. I’m a connector between brands and hotel designers.”

Ryan used those words “shortening the journey” throughout the show and are huge for his personal brand and agency. He took on new ways to do this during the pandemic, starting Blue Canary, a cleaning training platform for hospitality. “We created a culture of safety,” he added.

Ryan also started his podcast, which he was excited to do because of his natural curiosity. “It’s called Defining Hospitality because it means something different to everyone, and it even made me rethink what hospitality is.”

Ryan and Dandashy also discussed trends. “Smaller rooms are here to stay. The mature hospitality industry has much to learn from Airbnb. They can equally inform each other.”

On the minds of hospitality leaders, Ryan said, “The hiring crisis was a problem before and is now a serious structural issue. What work looks like after the pandemic will impact both business and personal travel.”

More Stories Like This:

27% of Consumers Are Stuck in the Loyalty Program Dark Ages. Can Hospitality Brands Get Them More Engaged?

Why the Cruise Industry Requires a Unique Customer Service Model

The Biggest Takeaways Hoteliers Need from New Book “Hospitality from Within”

Follow us on social media for the latest updates in B2B!

Image

Latest

rankings
Krow Knows: How Fair Are the College Football Playoff Rankings?
November 22, 2024

The college football playoff rankings generate intense debate as the sport undergoes significant shifts due to conference realignments, NIL deals, and transfer portal dynamics. The dominance of the SEC and Big Ten raises questions about fairness, while committee inconsistencies frustrate fans and analysts. For instance, four of the top five ranked teams hail from…

Read More
OEM in the AV Industry
The Role of OEM in the AV Industry: Shaping Innovation, Quality, and Market Competition
November 22, 2024

As technology reshapes the AV industry, Original Equipment Manufacturers (OEMs) are emerging as critical partners for businesses seeking tailored solutions. Whether it’s bespoke LED displays or high-end audio systems, OEM in the AV industry is redefining how companies innovate, differentiate, and meet market demands. This raises a crucial question for professionals navigating this space—how…

Read More
Staying Competitive in a Changing Parcel Landscape
Staying Competitive in a Changing Parcel Landscape
November 20, 2024

In the latest episode of On Time in Full, host Gabrielle Bejarano welcomes Satyen Pathak, a Senior Account Executive at Designed Conveyor Systems (DCS), to discuss trends shaping the parcel market and strategies for companies to remain competitive. With over 20 years of industry experience, Pathak shares his insights into the evolving needs within supply…

Read More
blue collar
Building Efficient and Engaged Blue-Collar Workforces Begins with Leadership Rooted in Personal Development
November 20, 2024

According to a study by Deloitte and The Manufacturing Institute, over 2.1 million manufacturing jobs could remain unfilled by 2030 due to a lack of skilled talent. This workforce shortage reveals a critical gap in leadership within blue-collar industries. Without strong leadership to develop teams and foster growth, businesses face inefficiencies, low morale, and…

Read More