IC System
In the most recent episode of the “Closing the Books” by IC System, host Eric Johannes, Director of Marketing at IC System, speaks with Karen Jonas, Senior VP of Field Sales at IC System, and Frank Ellenberger, Director of Strategic Initiatives at DebtNext Software. IC System recently became the first vendor certified for DebtNext…
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Effective Debt Management Holds the Keys to Small Business Cash Flow and Growth
Effective debt management through a robust accounts receivable system is essential for small business cash flow and growth, necessitating automated payment schedules and strategic policy adjustments. Collaborating with a collection agency as a strategic partner can enhance revenue recovery while preserving positive customer relationships. How critical is effective debt management for the financial health…
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Maintaining Customer Relationships Creates a Tricky Proposition for Businesses Collecting Outstanding Debt
Could the desire to maintain strong customer relationships hinder a business’s need to collect outstanding debt? There are many factors businesses weigh when dealing with such delicate matters. Breaking down the complex world of debt collection, an article from IC System reveals a critical yet challenging aspect of business finance. It emphasizes the vital…
Business Services
IC System – Meet Our Collectors
At IC System, the language of empathy speaks louder than the transactions of debt collection. In a compelling video feature, IC System’s dedicated team casts a spotlight on their unique approach—combining heartfelt empathy with innovative solutions to navigate the often challenging landscape of financial obligations. IC System champions a path of compassion, delving deep…
Business Services
Why Nice People Work at IC System
This video highlights one of the core values that drives IC System – People. Hear from IC System team members as they share their experiences and insights on how IC cultivates a family-like atmosphere built on genuine human connection. Key takeaways: People come first: IC focuses on building strong relationships, both with customers and…
Closing the Books
Small Business Debt Can be Managed Without Harming a Business’s Reputation
Navigating the network of small business debt can feel like a treacherous journey for many entrepreneurs. Often, the small scale and tight-knit nature of these ventures mean that even one or two delinquent clients can cause significant disruption to revenue streams. Nowadays, many reputations can be built or broken by customer reviews, and the…
Business Services
Ethical Debt Collection: A Conversation with Al Oberdick of IC System
In the latest episode of Closing the Books by IC System, host Gabrielle Bejarano chats with Al Oberdick, a seasoned district sales manager with IC System. With a background in social work, Al joined IC System to champion ethical sales, finding the company’s core values in sync with his. Bejarano and Oberdick discuss the…
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The Future of Hybrid Work: How Airtame and Jabra Are Simplifying Meeting Room Experiences with Next-Gen Tech
As organizations across the globe accelerate return-to-office initiatives, the demand for seamless hybrid work experiences has surged. According to Jabra, the shortage of small, agile meeting spaces is one of the biggest barriers to effective collaboration today. Employees expect technology that just works—without delays, glitches, or limitations—especially in compact huddle rooms where BYOD (bring…
TGR Foundation Scales Career-Connected Learning With Measurable Impact
As schools increasingly prioritize not just academic success but also real-world readiness, the call for career-connected learning has never been louder. With over 10% of future job growth projected in STEM fields, education systems are reimagining how to expose students, especially from under-resourced communities, to meaningful career pathways early on. So, how can schools…
Global Health Staffing: Beyond Ethical Recruitment
In this episode of Care Anywhere: The Global Health Workforce Podcast, host Lea Sims, Chief Marketing Officer of TruMerit, welcomes Earl Dalton, MHA, MSL, BSN, NEA-BC, Chief Clinical Officer & VP of Clinical Services at Health Carousel, for a powerful conversation on building a more ethical, sustainable future for global healthcare staffing. Earl shares…
Just Thinking… About the Role of Marketing, Advocacy & Storytelling in Holistic Education
As schools increasingly prioritize holistic education, the conversation around whole-child development is gaining momentum. A national survey by the American Institutes for Research reveals that while a large majority of teachers support whole-child approaches, many still need additional guidance and resources to implement them effectively. This gap between belief and practice raises important questions about how best to…
Latest Community Generated Content - IC System
Articles
Effective Debt Management Holds the Keys to Small Business Cash Flow and Growth
Effective debt management through a robust accounts receivable system is essential for small business cash flow and growth, necessitating automated payment schedules and strategic policy adjustments. Collaborating with a collection agency as a strategic partner can enhance revenue recovery while preserving positive customer relationships. How critical is effective debt management for the financial health…
Maintaining Customer Relationships Creates a Tricky Proposition for Businesses Collecting Outstanding Debt
Could the desire to maintain strong customer relationships hinder a business’s need to collect outstanding debt? There are many factors businesses weigh when dealing with such delicate matters. Breaking down the complex world of debt collection, an article from IC System reveals a critical yet challenging aspect of business finance. It emphasizes the vital…
Latest Culture – IC System
Business Services
IC System – Meet Our Collectors
At IC System, the language of empathy speaks louder than the transactions of debt collection. In a compelling video feature, IC System’s dedicated team casts a spotlight on their unique approach—combining heartfelt empathy with innovative solutions to navigate the often challenging landscape of financial obligations. IC System champions a path of compassion, delving deep…
Why Nice People Work at IC System
This video highlights one of the core values that drives IC System – People. Hear from IC System team members as they share their experiences and insights on how IC cultivates a family-like atmosphere built on genuine human connection. Key takeaways: People come first: IC focuses on building strong relationships, both with customers and…
BBB Torch Award Video
Expert debt collection agency IC System’s commitment to ethical business practices, valuing employees, and ensuring consumer safety is recognized through the prestigious Torch Award for Ethics, validating their exceptional performance and A+ Rating. The Torch Award for Ethics is an esteemed annual competition that honors businesses as exemplary role models in the marketplace. While the…
IC System Culture
IC System is renowned for its outstanding culture, which cultivates a positive and inclusive atmosphere that is rare to find among debt collection agencies. The company’s employees are highly engaged and motivated, driven by a shared set of values and a strong sense of purpose. They prioritize teamwork, open communication, and continuous learning, creating a…
Business Services
Making Collections Better
At IC System – expert in all things debt collection – our remarkable culture sets us apart. With dedicated professionals who understand your industry on a deep level, we prioritize respect, innovation, and integrity to make collections better and help you solve your accounts receivable problems effectively. IC System stands out with its distinctive culture,…
IC System Client Portal
IC System protects client privacy with multi-factor authentication and enhanced security protection. The premier collection agency empowers small business owners to easily submit debts, track consumer outreach, manage inventory and access call notes at your fingertips. Check out how to navigate our client portal easily and effectively. For more information, visit https://www.icsystem.com/.
Latest Episodes - IC System
Business Services
IC System’s DebtNext dPlat Certification
In the most recent episode of the “Closing the Books” by IC System, host Eric Johannes, Director of Marketing at IC System, speaks with Karen Jonas, Senior VP of Field Sales at IC System, and Frank Ellenberger, Director of Strategic Initiatives at DebtNext Software. IC System recently became the first vendor certified for DebtNext…
Ethical Debt Collection: A Conversation with Al Oberdick of IC System
In the latest episode of Closing the Books by IC System, host Gabrielle Bejarano chats with Al Oberdick, a seasoned district sales manager with IC System. With a background in social work, Al joined IC System to champion ethical sales, finding the company’s core values in sync with his. Bejarano and Oberdick discuss the…
Closing the Books: Changes to Credit Reporting in Healthcare
The most expensive car ride someone may take in their life is an ambulance ride, which racks up to a whopping average of 1,200 dollars. Most individuals probably cannot or will not pay that bill outright, meaning it will serve as a form of debt to them. So, how is credit debt any different…
Latest InstiCollect - IC System
Business Services
Introducing InstiCollect
IC System makes debt collection quick and easy with InstiCollect. Small businesses partner with IC System, because of their trusted services, ethical business reputation and 85 years of industry experience. Start receiving collections in as little as one business day and see your profits soar. Get back to running your business and leave the debt…
InstiCollect Animated Explainer
Start improving your cashflow today with InstiCollect. InstiCollect serves as an automatic debt collector to help you retrieve payments faster by utilizing a combination of phone calls, letters and emails optimized for quick response rates. It is a simplified and curated approach to help your bottom line and boost profits. This solution is ideal for…
Latest Video - IC System
Articles
Reflecting on a Career in Healthcare Collections, HFMA, and the Future of Healthcare Debt Recovery
Collections in general, but especially in the healthcare industry, require delicacy, patience, and intelligence, all while ensuring the company meets revenue goals and the client’s customer experience is cared for. IC System’s specially trained collections experts make this possible, from engaging in industry boards such as the Healthcare Financial Management Association (HFMA) and employing innovative…
Staying on the Cutting Edge of Healthcare with the Healthcare Financial Management Association (HFMA)
With the growing world of healthcare and rapidly changing federal, national, and local regulations, it’s a priority that healthcare professionals and facilities stay up-to-date on current industry trends, particularly as it pertains to finances. That is the fundamental purpose of the Healthcare Financial Management Association, or HFMA. How can the HFMA assist healthcare facilities in…
Collect Medical Debt Successfully and Legally in 2023
The medical debt collection industry has been rocked by Regulation F, new changes to credit reporting requirements, and other regulatory changes. IC System’s medical debt collection boot camp will help prepare you for the current and future challenges in debt collection. Is it safe to credit report given the new regulations from the CFPB? How…
IC System – Making Collections Better for Healthcare
Expert debt collection agency IC System’s healthcare sector is an accounts receivable management offering that prioritizes regulatory compliance, education, and the value of its team members. IC System is an accounts receivable management company specializing in third-party consumer collections within the healthcare industry. With a deep understanding of the healthcare collections sector, IC System places…
Video - IC System
Facility Tour
Check out the IC System office located in St. Paul, Minnestoa! Take a look at our spacious workspaces, lunchrooms, common areas and more. At IC System, employees are one of our core values and our employees are our family. Day in and day out we place people over profits. Come see what all the fun…
Using A Business Adviser to Improve A Healthcare Practice
On this episode of Closing The Books, a podcast by IC System, Host Tyler Kern talked with Mary Prendergast, Vice President of Business Development at IC System, and Gary Meza, CEO, and Owner of GTM Medical Consulting, whose mission is to become the leading business advisor for physicians in the Mid-Atlantic by helping its clients…
Closing the Books: Changes to Credit Reporting in Healthcare
The most expensive car ride someone may take in their life is an ambulance ride, which racks up to a whopping average of 1,200 dollars. Most individuals probably cannot or will not pay that bill outright, meaning it will serve as a form of debt to them. So, how is credit debt any different…
How a Collection Partner Helps Utilize Healthcare Offices’ Limited Resources
Debt collection is a challenging aspect of healthcare operations. With a variety of organizations, account recovery isn’t one-size-fits-all, nor is it usually manageable with limited resources. Healthcare can lean on trusted agency partners to improve collection efforts. With insights on this topic, Closing the Books host Tyler Kern spoke with experts Mary Prendergast, VP…
Video - IC System
Closing the Books: Patient Advocacy in Healthcare from the Provider to Collections
What does patient advocacy look like in 2021, and how has COVID-19 impacted the healthcare system from the patient to the provider and collection agencies? Kristina Gursky, Director of Healthcare Client Success at IC System, and Kenny Koerner, Director of Revenue Cycle at CGH Medical Center, helped host Tyler Kern break down this important and…
Winning with Compassion in Healthcare Collections
Working at IC System for the past 15 years, Kristina Gursky, Director of Healthcare Account Management, has learned a thing or two, or 12, about the healthcare space’s collections process. And, while the revenue cycle in healthcare is always changing, one thing remains the same: the need for compassion and empathy. Gursky said keeping up…
