InfoComm 2021: Zoom Leads the Way for the Remote Workforce Revolution


Key Points:

  • A Gitlab report recently showed that 80% of remote workers would recommend working remotely to a friend.
  • Being able to interface with colleagues anywhere enables employers to offer more services to benefit employees.
  • Companies are seeing employees want to strategize how they can get time back into their day to increase personal productivity.


Chances are that if you’re watching this video right now you’ve probably been on your fair share of Zoom calls over the past 20 months. It was a transition that seemingly happened overnight; one day everyone was going into the office and the next we were all searching for solutions to facilitate a fully remote workforce. At InfoComm 2021, MarketScale caught up with JayJay Kim from Zoom to hear his thoughts on the company’s role in supporting remote work throughout the pandemic.

Abridged Thoughts:

“People are starting to see the comfort and the advantages of working from home,” said Kim. And he’s right. A Gitlab report recently showed that 80% of remote workers would recommend working remotely to a friend.

For Kim, the past two years have also been an opportunity to have a front row seat for one of the biggest workforce transformations we’ve ever seen. “It was really interesting to see all of these different customers going through this journey and walking through that with them has been really special to me,” said Kim. “In a way, I feel very empowered and encouraged to help…and the fact that I was able to make an impact on such a unique time of human history was really exciting.”

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