How to Leverage IoT Solutions While Remaining Human-Centric

 

On this episode of Retail Refined with host Melissa Gonzalez, Lenovo Design Strategy Leader – Commercial IoT Group Rebecca Horton dove into her mission to help industries power intelligent transformations without losing sight of companies’ ability to be human-centric and purpose-driven.

The Commercial IoT Group at Lenovo is, as Horton puts it, really a start-up within the company.

“We make it easier for businesses to leverage the power of IoT without getting kind of hooked into the jargon of what IoT is about,” she said. “It’s less the hype and more the reality of the power that can come through leveraging IoT solutions.”

As the team’s Design Strategy Leader, Horton’s role is to help her team understand the businesses that Lenovo is trying to serve and elevate through its solutions.

The duo also discussed striking that balance between data-driven and human-driven and Horton’s role as an “intrapreneur” encouraging innovation and growth at Lenovo.

“To me, being an entrepreneur, as well as an intrapreneur, is about being able to cast a vision and also activate that compelling vision for the future,” Horton said. “When I think of examples of others who have been great entrepreneurs, they’re always great storytellers. They get people hooked into the story that they’re telling about the future.”

Listen To Previous Episodes of Retail Refined Right Here!

Follow us on social media for the latest updates in B2B!

Image

Latest

AI in sterile processing
AI in Sterile Processing Is Proving Its Value by Acting as a Co-Pilot, Not a Replacement
February 5, 2026

Sterile processing departments are dealing with persistent operational pressures. Surgical case volumes are rising, instruments are more complex, and staffing shortages remain across many health systems. Accuracy and documentation requirements continue to tighten, leaving little room for error. In busy hospitals, sterile processing teams may handle 10,000 to 30,000 surgical instruments per day, with…

Read More
IC-SAT100
Meet IC-SAT100, a Satellite PTT Radio Built for the World’s Most Demanding Environments
February 5, 2026

Let’s have a look at Icom’s IC-SAT100, a satellite Push-To-Talk radio designed for moments when ordinary communication just isn’t an option. Powered by the Iridium satellite network, this rugged handheld delivers instant one-to-many communication at the push of a button—no cell towers or ground infrastructure required. Built to thrive in harsh environments, it’s waterproof,…

Read More
IP110H
From Hospitals to Warehouses, the IP110H Keeps Your Team in Sync
February 5, 2026

Icom’s IP110H is a compact, license-free WLAN radio built to keep teams talking—clearly and instantly—over an existing wireless network. Designed for environments like hospitals, hotels, warehouses, and tunnels, it delivers real-time, full-duplex voice using Icom’s advanced IP radio system. From Bluetooth capability to USB-C charging and a sleek, pocket-friendly design, the IP110H feels modern,…

Read More
IP501H
The IP501H Brings Effortless, Wide-Area Communication to Your Team
February 4, 2026

Meet Icom’s IP501H, a cellular two-way radio built for instant wide-area communication over LTE (4G) and 3G networks. It works just like a traditional radio—supporting individual, group, and all-call conversations—without the need for repeaters or a dedicated IP network. With everything included in the box, the IP501H is designed for quick setup and fast…

Read More