Breaking Glass with Nancy Novak: Confronting Implicit Bias in the Workplace

“Implicit bias isn’t always visible. It’s not always as concrete as bringing in people with differences.”

Implicit bias is subconscious and not recognized by those impacted by it. So, how can companies confront and address it in the workplace? Taking on this topic today, Breaking Glass host Nancy Novak spoke with D&I expert Janese Murray. Murray is the President of Inclusion Impact Consulting, a firm that helps corporations create diverse workplaces where all people can thrive.

Murray explained, “Building an inclusive environment is a corporate change, and that can take a long time to do. Implicit bias isn’t always visible. It’s not always as concrete as bringing in people with differences.”

Companies and leaders build systems that don’t always align with all workers. However, Murray counseled that it’s “not about being wrong.” She continued, “People think they are making fully formed, objective decisions without recognizing the impact of the bias, such as making choices on behalf of employees without their feedback.”

These reactions can be hardwired, so it’s about undoing that and practicing seeking out other perspectives. “Thinking through things instead of going to a place of shame and blame. It’s about the impact of the decision,” Murray added.

In looking at When considering the roadblocks for implicit bias, are simply not letting those new and different voices be heard is a big one. “When that new person comes up with an idea and is met with ‘that’s not how we do it here,’ they hear they aren’t welcome, and they will leave,” Murray explained.

Murray also provided other advice, “The best friend of bias is speed. Do you really need to make the decision now? What are the questions to ask to get more information? Leverage curiosity to engage in conversation and take the time to think about it.”

Follow us on social media for the latest updates in B2B!

Image

Latest

V2G technology
Plug into the Future: Decoding V2G for Utility Applications
April 19, 2024

Brian Rudy from Verizon IoT and Melissa Chan of Fermata Energy explore the cutting-edge potential of vehicle-to-grid (V2G) technology at DISTRIBUTECH 2024. Their discussion highlights how this innovation transforms electric vehicles into dynamic energy storage units, capable of stabilizing the grid by storing and discharging power as needed. This technology represents a significant shift […]

Read More
zero trust architecture
Secure Grid Modernization with Zero Trust Architecture
April 19, 2024

Ray Bauer of Verizon Business engages with Del Rodriguez from Palo Alto Networks at DISTRIBUTECH 2024. Rodriguez shares insights into the significance of cybersecurity within the utility sector, particularly in light of increasing cyber threats and the convergence of IT and operational technology (OT). Bauer and Rodriguez discuss Palo Alto Networks’ initiatives to enhance […]

Read More
private wireless networks
Private Wireless Networks
April 19, 2024

Verizon host Wayne Weeks discusses the evolving utility industry with John Gaster, CEO of KSI Data Sciences at DISTRIBUTECH 2024. Together, they explore how KSI focuses on harnessing data from remote sensing devices to enhance the safety, efficiency, and cost-effectiveness of utility operations. Gaster emphasizes the significant role of AI and machine learning in […]

Read More
5G network platforms
5G Network Platforms
April 19, 2024

Verizon host Matt Montgomery chats with Blaze Vincent and Thedy Wana from Ericsson, where they discuss pressing challenges and opportunities within the utility sector, emphasizing the significant role of digital transformation and 5G technology in addressing these issues. The conversation highlights Ericsson’s contributions to smart grid modernization and how their innovative solutions are tailored […]

Read More