Articles by tag: emotional intelligence

The Intersection of Patient Experience and Safety

As National Director of Patient Experience at Compass One Healthcare and its subsidiary, Crothall Healthcare, Grant Randall knows the importance of patient experience and satisfaction. Read more

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restaurant sales black friday
Restaurant Sales Are Up, But Foot Traffic Is Down. Why Is That?
November 23, 2022
   The third quarter was a good quarter for chain restaurants. However, more sales do not necessarily translate into more customers. Lisa Miller, President, Lisa W. Miller & Read more
Deanna Baumgardner discusses diversity roles
High Turnover in Diversity Roles is a Reflection of Unrealistic Expectations
November 23, 2022
Diversity roles, specifically diversity and inclusion managers, have been the second fastest growing job title in the last five years according to LinkedIn. Yet, these positions are also experiencing a Read more
FCC Broadband Connectivity
New FCC Broadband Map Crowdsources Regulation of Broadband Availability
November 23, 2022
This week the Federal Communications Commission (FCC) released its new broadband availability maps to cheers from the larger telecom industry. With this new set of FCC maps, a huge win for Read more
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The Intersection of Patient Experience and Safety
June 7, 2021
As National Director of Patient Experience at Compass One Healthcare and its subsidiary, Crothall Healthcare, Grant Randall knows the importance of patient experience and satisfaction. Read more
Conversations from The EDGE: How to Encourage Gen Z to Embrace Skilled Trades
September 4, 2019
  What's the single most valuable skillset for a skilled tradesman? Surprise, it's not 100 percent talent. Soft skills can be the secret ingredient for success in blue-collar trades, Read more