Articles by tag: H&M
Recently, fast fashion retailer H&M backtracked on a decision to charge its UK customers a small return fee on online purchases returned to its brick-and-mortar outlets. But the price of fashion is high, and recent trends like ‘try-and-return’ purchases have prompted several clothing brands to change their return policies. So, how do underlying supply […]
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To Balance Customer Satisfaction And Reduce Try-And-Return Purchases, Retailers Need to Sell Consistent Sizing and Analyse Return Data
In a significant policy reversal, fashion retailer H&M recently backtracked on instituting a small return fee on its UK customers who seek to return online purchases in-store. However, this fee still applies for items returned to the warehouse — a move that aligns with industry practices. Many retailers, including Zara and Boohoo, have instituted […]
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Easy Returns Help Retain Customers. Instead of Charging Return Fees, Retailers Should Focus on Optimizing Reverse Logistics.
In 2022, returns cost the retail industry a whopping $816 billion in lost sales across the United States. This data, released by the National Retail Federation, highlighted the importance of optimizing reverse logistics — especially for fast fashion clothing retailers. Recently, H&M announced a return fee for its UK customers — and then […]
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Can Businesses Prevent Retail Theft Without Hurting Their Customer Experience? Here’s What’s Working.
Last year, retail theft caused businesses to lose a staggering $112.1 billion. Released by the National Retail Federation, these findings indicate a 19.4% increase compared to the previous year. From brands like H&M announcing enhanced anti-shoplifting measures to Target closing nine stores, retail theft is having serious repercussions on retailers and shoppers. Is there […]
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Returns Cost Retailers Billions. Making Them Even Easier for Customers Will Turn Returns into Revenue.
Recently, fashion retailer H&M began charging its UK customers a small fee for returning online purchases in-store — and then hurriedly backtracked on this strategy. Meanwhile, the National Retail Federation found that returns resulted in $816 billion in lost sales for retailers in the United States last year. It should be no surprise, then, […]
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Detroit’s Draft Week Success: Hotels Can Bank on Event Tourism by Working in Conjunction with Major Events
During the NFL draft week in Detroit last month, the city achieved an unprecedented spike in hotel revenues, marking a significant milestone in its economic landscape. This surge is a reflection of a broader trend seen in other major cities during major events. It further demonstrates just how impactful event-driven tourism is on local […]
From Home Delivery & Store Pickups to AI Integration: The Key to Embracing Ecommerce for Grocery Retailers
As the digital transformation reshapes every sector, the U.S. grocery industry stands at a crucial juncture. According to a recent study by Brick Meets Click & Mercatus, over the next five years, traditional grocery sales are expected to slow as ecommerce gains a larger slice of the market pie. This shift is driven by […]
From Scalability & Security to Holistic Data Integration: The Impact of LTE Networks in Grid Modernization
As the utility sector pushes towards grid modernization, a pressing question arises: Why should carriers provide low-cost LTE networks for monitoring new devices in the grid, and why is it crucial for utilities to avoid deploying a multitude of disparate network solutions? This inquiry is especially pertinent given the rapid evolution of smart grid […]
Utility Companies Should Aim for Flexible Network Solutions for Long Term Success
As the global push towards sustainable energy practices intensifies, utility companies face the monumental task of modernizing their grids to accommodate new technologies and increasing demand. The challenge lies not just in the adoption of new technologies but in choosing the right network solutions that align with their specific modernization goals. How can utility […]