Articles by tag: line management
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How Marines Master Communications Through Radio
Amid the chaos of the battlefield, the mastery of radio communication can mean the difference between victory and defeat. Marine Corps Veteran Jacob Dent provides a comprehensive look at the pivotal role of single-channel radios in ensuring operational success and safety for Marines stationed at Camp Pendleton and in global operations. The video delves […]
IC System – Meet Our Collectors
At IC System, the language of empathy speaks louder than the transactions of debt collection. In a compelling video feature, IC System’s dedicated team casts a spotlight on their unique approach—combining heartfelt empathy with innovative solutions to navigate the often challenging landscape of financial obligations. IC System champions a path of compassion, delving deep […]
Why Nice People Work at IC System
This video highlights one of the core values that drives IC System – People. Hear from IC System team members as they share their experiences and insights on how IC cultivates a family-like atmosphere built on genuine human connection. Key takeaways: People come first: IC focuses on building strong relationships, both with customers and […]
New Industries Making Use of Powerful Queuing Solutions
There’s one thing that a return to semi-normal in the wake of the COVID-19 pandemic has made clear – customers and visitors don’t have time to wait. Expectations for seamless, quick experiences are higher than ever, and that means more industries are turning to queuing solutions to make that efficiency a reality. The Art of […]
How to Implement Future-Ready Queueing Solutions at Scale
With the world reopening and a considerable uptick in face-to-face interactions expected, more and more businesses face a demand and capacity issue. Namely, demand may exceed the capacity to handle customers. Queuing can provide the perfect solution, but it comes with an intimidating prospect. How do brick-and-mortar establishments integrate queuing at scale safely and efficiently […]
The Art of Waiting: NEMO-Q’s Holistic Approach To Customer Service Puts Clients First
In the heat of the moment of an event, things often can go wrong. That’s especially true during the COVID-19 pandemic, when shifting protocols and regulations have made organizers even more stressed when it’s go-time. This added stress makes you want your queuing solution not only to work well but also to be able […]
The Art of Waiting: Queuing Systems Support Essential Businesses During COVID-19 Outbreak
Coronavirus is shutting down local economies across the nation and the world. Unless your business is “essential,” it’s likely the doors are locked. Those essential businesses, though, often include important legal offices, some government buildings, grocers and pharmacies, and medical care environments. Many of those industries, especially when overwhelmed with customers, rely on queuing […]
Why Queuing is Critical in Healthcare
In today’s experience-driven society, people long for engaging, personalized attention. The healthcare market is no different, and it’s increasingly being driven by enhanced patient experiences. Patients are becoming more involved in their healthcare, and their attitude is shifting to that of a consumer. Evolving in pace, then, is critical for healthcare organizations, and queueing […]
How Smart Queue Systems Help College Campuses Run Smoother
Not all customer waiting lines are created equal. A walk-in traffic line at the DMV is characteristically different than a registration line at a college or university, said queuing expert Erik Berg. On this episode of the podcast, host Shelby Skrhak sat down with Berg, a sales consultant for the North American Region at […]