Articles by tag: Modern Restaurant Management
Can hospitality up its guest experience game by leveraging pro AV tech enhancements to increase satisfaction and lower costs? This question encapsulates the evolving landscape of the hospitality industry, as discussed by Bobby Connors, Operations Manager and Contributor at Modern Restaurant Management (MRM). Connors, with his expertise in the intersection of technology and hospitality, […]
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Domino’s Pizza’s AI and Robotics Investments Forge a Path for Other QSRs to Follow in 2024
The QSR (quick service restaurant) industry is undergoing a significant transformation driven by AI and robotics automation advancements. Among those leading the charge, Domino’s Pizza is launching its own strategy for evolving its operations and customer service ecosystem to take advantage of robotics, AI-powered software, and more proactive tools that elevate the Domino’s experience. […]
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Network Services in Restaurants Improve Customer Experiences When Used in a Balanced Approach
Are restaurants losing the human touch in their race to embrace technology, or can network services in restaurants strike the perfect balance between efficiency and customer satisfaction? Signs indicate a seismic technology shift in the industry is underway, with 75% of independent restaurant operators gearing up to integrate new technology systems within the following […]
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Improved AI Technology is Going to Change How Efficient QSRs Are For Customers and Driving Profits
Quick service restaurants (QSRs) and AI are becoming indispensable for improving efficiency, customer satisfaction, and revenue. AI streamlines order processing, enhances inventory management, personalizes customer experiences, optimizes workforce deployment, and adapts quickly to market trends. Collectively this all helps transform the QSR sector with increased efficiency, reduced costs, and superior customer experiences. Additionally, when […]
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The Journey of Fig & Olive Proves Restaurant Expansion is Possible in 2023
Restaurant expansion in 2023? While that may sound hard to believe, the restaurant industry has seen a 4.9% increase in sales in 2023. While increased prices due to inflation may be driving some of those increases, indicators show now is the best time since the pandemic’s beginning to consider a restaurant expansion. But what […]
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Shake Shack Beat its Q1 Profit Expectations. The Key Was Technology, LTOs, and Efficient Operations.
Shake Shack’s Q1 performance has been nothing short of spectacular, showcasing a brand that understands its market and is not afraid to innovate. The fast-food giant has returned to pre-COVID numbers, proving its resilience in the face of adversity. What can the larger QSR industry learn from Shake Shack and its business model, use […]
Food & Beverage
How to Capitalize on Online Restaurant Reviews and Engage
Online restaurant reviews: restaurants may love or hate them, but they should not ignore the practice. To do so means operating at one’s peril. Sifting through the noise to gain meaningful insights from reviews left online is integral to the restaurant industry and can lead to success if measured and responded to correctly. Chatmeter, a […]