Articles by tag: service industry
Author, restaurant owner and hospitality industry expert Barry Jessurun discussed his book, life lessons, and tips for restaurant success with Host Barbara Castiglia on The Main Course. As owner of Green Valley Hospitality, Jessurun has ran four restaurants ranging from fast-casual to higher-end menus to university settings for up to 32 years. While he…
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Food & Beverage
When It Comes to Customer Data, What Do Restaurants Really Need to Capture?
Key Points: QSRs experienced a quick, major disruption during pandemic. Technology and data are pivotal to QSR success. Bottle Rocket helped build the Chick-Fil-A customers love today. Commentary: Host Barbara Castiglia discussed all things modern restaurant management with Peter Klayman, quick service restaurant (QSR) and practice lead at Bottle Rocket. Klayman focuses on consulting…
Hospitality
Can HMEF’s Education Strategy Pay Off for Maine’s Service Industry?
The state of Maine is preparing for continued demand to its hospitality industry, with tax data indicating it’s set to beat 2019’s $4 billion gross revenue record. Thought this is exciting for the industry at large, it also creates chokepoints in operations; Maine is surpassing gross revenue numbers with 13,000 less employees, according to the…
Business Services
US Economy Adds 943,000 Jobs in July, Far Exceeding Expectations
The Bureau of Labor Statistics released the encouraging data on Aug. 6. Economists had predicted an addition of 870,000 jobs in July. Data for June was also updated and showed gains with 938,000 jobs added in that month. Economists seem optimistic about the U.S. economy’s recovery. “I have yet to find a blemish in this…
Business Services
Are Resource Planning Needs Booming Alongside Home Services?
On this episode of MarketScale TV, host Daniel Litwin was joined by President and CEO of Evosus Dan McManus for a discussion about the state of enterprise resource planning as 2021 nears. Evosus’s LOU cloud software solution aims to “integrate every aspect of your business, including point of sale, inventory, marketing, service, construction and accounting.”…
Food & Beverage
Will Restaurant Delivery Stay on Third-Party Platforms or Move In-House?
João Pedreda, production manager at Webdiner, sat down with the Voice of B2B, Daniel Litwin to discuss the changing dynamic of restaurants and food delivery amid the COVID-19 pandemic. The closure of dining areas to combat the spread of infectious disease has resulted in a tremendous boost for 3rd party food delivery platforms. As Pedreda…
Building Management
People, Process, Service: How to Run a City in the Sky
What does it take to run the 32nd tallest building in the United States? On this week’s episode of People, Process, Service, Adam Bernhardt, VP, and Senior General Manager at JLL discussed the process of servicing people working in a 1.85 million-square-foot office tower, noted for its iconic green lights outlining the building. Naturally,…
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Leverage Data-Driven Tools and Local SEO for Maximum Search Engine Rankings
As businesses continue to navigate the digital landscape, data-driven tools are more crucial than ever for effective SEO strategies. Understanding and implementing the proper SEO practices can make a significant difference with evolving algorithms and competitive markets. Given that 75% of users never scroll past the first page of search results, this statistic underscores…
On-Device AI is Today’s Tech Innovation, Competition and Market Leadership Driver
On-device AI revolutionizes the tech landscape, making it a critical factor for industry dominance. This cutting-edge technology directly integrates advanced AI capabilities into devices, transforming consumer and enterprise applications. This shift stems from the need for improved performance, reduced latency, enhanced data privacy & security, and personalized user experiences. With advancements in neural processing…
The Role of AI in Modern Supply Chains: Insights from Aaron Hatfield at Arvist
Artificial intelligence rapidly transforms modern supply chains, with companies like Arvist leading the charge. In a recent episode of Hammer Down, hosted by Mike Bush, Aaron Hatfield, the Head of Sales at Arvist, sheds light on AI’s practical applications and benefits in enhancing supply chain operations. Is AI in the supply chain a double-edged…
Training New Semiconductor Manufacturing Professionals is Key to Meet Coming Domestic Manufacturing Demand
Over the past few years, the U.S. has made significant strides in semiconductor manufacturing, driven by substantial investments and strategic policies. With the CHIPS Act expected to triple domestic semiconductor manufacturing capacity by 2032, the need for a skilled workforce is more urgent than ever. This discussion explores the key question: What does the…
