Articles by tag: service industry
Author, restaurant owner and hospitality industry expert Barry Jessurun discussed his book, life lessons, and tips for restaurant success with Host Barbara Castiglia on The Main Course. As owner of Green Valley Hospitality, Jessurun has ran four restaurants ranging from fast-casual to higher-end menus to university settings for up to 32 years. While he […]
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Food & Beverage
When It Comes to Customer Data, What Do Restaurants Really Need to Capture?
Key Points: QSRs experienced a quick, major disruption during pandemic. Technology and data are pivotal to QSR success. Bottle Rocket helped build the Chick-Fil-A customers love today. Commentary: Host Barbara Castiglia discussed all things modern restaurant management with Peter Klayman, quick service restaurant (QSR) and practice lead at Bottle Rocket. Klayman focuses on consulting […]
Hospitality
Can HMEF’s Education Strategy Pay Off for Maine’s Service Industry?
The state of Maine is preparing for continued demand to its hospitality industry, with tax data indicating it’s set to beat 2019’s $4 billion gross revenue record. Thought this is exciting for the industry at large, it also creates chokepoints in operations; Maine is surpassing gross revenue numbers with 13,000 less employees, according to the […]
Business Services
US Economy Adds 943,000 Jobs in July, Far Exceeding Expectations
The Bureau of Labor Statistics released the encouraging data on Aug. 6. Economists had predicted an addition of 870,000 jobs in July. Data for June was also updated and showed gains with 938,000 jobs added in that month. Economists seem optimistic about the U.S. economy’s recovery. “I have yet to find a blemish in this […]
Business Services
Are Resource Planning Needs Booming Alongside Home Services?
On this episode of MarketScale TV, host Daniel Litwin was joined by President and CEO of Evosus Dan McManus for a discussion about the state of enterprise resource planning as 2021 nears. Evosus’s LOU cloud software solution aims to “integrate every aspect of your business, including point of sale, inventory, marketing, service, construction and accounting.” […]
Food & Beverage
Will Restaurant Delivery Stay on Third-Party Platforms or Move In-House?
João Pedreda, production manager at Webdiner, sat down with the Voice of B2B, Daniel Litwin to discuss the changing dynamic of restaurants and food delivery amid the COVID-19 pandemic. The closure of dining areas to combat the spread of infectious disease has resulted in a tremendous boost for 3rd party food delivery platforms. As Pedreda […]
Building Management
People, Process, Service: How to Run a City in the Sky
What does it take to run the 32nd tallest building in the United States? On this week’s episode of People, Process, Service, Adam Bernhardt, VP, and Senior General Manager at JLL discussed the process of servicing people working in a 1.85 million-square-foot office tower, noted for its iconic green lights outlining the building. Naturally, […]
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Segmentation in Healthcare Cybersecurity Boils Down to Securing the Network and Protecting Patients
As healthcare institutions increasingly digitize their operations, the vulnerability of their networks to cyber breaches has highlighted the urgent need for robust cybersecurity measures. A recent Experts Talk discussion on cybersecurity risks in healthcare explores the pivotal role of network segmentation in fortifying these efforts. With patient data and healthcare service continuity at stake, […]
Global Collaboration Drives Sustainable Maritime ESG Practices
Amidst the vast expanse of the maritime industry, a new wave is cresting—the wave of environmental, social, and governance (ESG) imperatives. From reducing carbon footprints to fostering social equity, maritime entities are grappling with the complexities of sustainability like never before. As the global focus sharpens on ESG practices, the maritime sector finds itself […]
Network Segmentation: The First Line of Defense in Healthcare’s Cybersecurity Battle
Recent cyberattacks, including a major incident at Change Healthcare, have highlighted severe vulnerabilities in healthcare systems, propelling cybersecurity to a critical concern across the industry. In particular, the lack of network segmentation has exposed healthcare infrastructure to increased risk, affecting essential services and compromising patient care. As healthcare institutions continue to integrate more digital […]
Investing in Water Quality: Florida Takes a Proactive Strategy for Sustainable Infrastructure
Amid a national conversation on infrastructure and environmental sustainability, Florida positions itself at the forefront with a significant financial commitment to investing in water quality. Governor Ron DeSantis’s recent announcement of a $1.5 billion investment, focusing heavily on the iconic Everglades Restoration Project, comes at a critical time. As Florida’s population continues to swell, […]
