Articles by tag: Steve Kaiser Podcast
Steve Kaiser, CEO of OrecX, believes the best innovations come from collaboration, and that’s why his organization’s audio capture platform is open source. With some of the most sophisticated and highest-rated peer-reviewed recording software in the industry, Kaiser makes it his mission to increase business value by unlocking the data derived from spoken communication….
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Up to 150 Trillion Pieces of Data Are Going Uncaptured Each Year
Trillions of pieces of data are going untapped every year, and it’s holding businesses back. This data, surprisingly, consists of human speech from call centers, and it’s ripe for collection and analysis. On this new episode of the Software & Technology Podcast brought to you by MarketScale, host Sean Heath sat down with Steve…
Podcasts
The Open Source Revolution for Call Recording Technology with Steve Kaiser of OrecX
Every day, people across the world receive phone calls that often begin with “This call will be recorded for training and quality purposes.” While this typically doesn’t concern the majority of folks, you’re often left wondering why these companies choose to record their calls. For contact centers and Business VoIP Providers, call recording capabilities…