The Art of Waiting
Erik Berg, VP of marketing at Nemo-Q, explained to Host Tyler Kern the benefits and ease of utilizing the 8-second survey. 8-second surveys gather data on the intended audience’s experience. It can be used to measure customer satisfaction of a product or service and even employees’ morale at the company. Why 8-seconds? Nemo-Q ran…
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Building Management
How A Queuing System Helps Improve Wait Times At Vet Clinics
Pet adoption soared during the pandemic. Nearly 20 percent of homes surveyed by the ASPCA adopted a pet. This increase in pet adoption leads to a domino effect that will increase wait times at the vet office. On this episode of The Art of Waiting, A NEMO-Q podcast, Host Courtney Echerd talked with Erik…
Building Management
How Queuing Technology Can Be Utilized in Banks
On this episode of The Art of Waiting, A NEMO-Q podcast, Host Tyler Kern talked with Michael Berg, CEO of NEMO-Q, about queuing technology and how it can be utilized in banks. Queuing is matching up different people waiting in line for different things, tracking how long they wait, and then making sure you…
Building Management
How to Get Actionable Results from Customers in One Day
Customer surveys are important. They are needed to understand who your customers are, what they’re trying to do, and how well a company is helping them achieve those goals. But crafting them is important, and questions need to be framed in a meaningful and actionable way. On this episode of The Art of Waiting,…
Building Management
How to Implement Future-Ready Queueing Solutions at Scale
With the world reopening and a considerable uptick in face-to-face interactions expected, more and more businesses face a demand and capacity issue. Namely, demand may exceed the capacity to handle customers. Queuing can provide the perfect solution, but it comes with an intimidating prospect. How do brick-and-mortar establishments integrate queuing at scale safely and efficiently…
Building Management
Why Queuing is Critical in Healthcare
In today’s experience-driven society, people long for engaging, personalized attention. The healthcare market is no different, and it’s increasingly being driven by enhanced patient experiences. Patients are becoming more involved in their healthcare, and their attitude is shifting to that of a consumer. Evolving in pace, then, is critical for healthcare organizations, and queueing…
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Understanding Virtual Care for the Acute Setting: Driving Access, Efficiency, and Better Patient Outcomes
As healthcare systems face increasing challenges—ranging from provider shortages to rising costs—the adoption of virtual care is accelerating. Acute care settings, in particular, have benefited from virtual care innovations, which have reshaped how hospitals deliver critical services. A recent study highlights that telemedicine improves chronic condition management, decreases hospital admissions, and boosts patient outcomes,…
Just Thinking…About Principal Coaching, Planning, and Engagement for Stronger Schools and Better Outcomes with Dr. Jordan Goines
Principals significantly influence student outcomes, second only to classroom teachers. According to a Wallace Foundation report, effective school leadership plays a significant role in shaping a school’s impact on student learning. However, principals face increasing pressures, juggling operational responsibilities with the need to foster academic success and school culture. These challenges underscore the importance…
Kindness, Calendars, and Goals with Asha Strazzero-Wild | Ep. 19 | Growthwell with Josh Byrd
Professionals often juggle the competing demands of work, family, and personal growth while striving to achieve their goals. The increasingly blurred boundaries between personal and professional life make this balance more challenging than ever. Asha Strazzero-Wild offers actionable insights into how discipline and intentionality can help harmonize these priorities. Burnout affects more than 70% of professionals…
Disruption in the Age of Quantum Computing
Just a day ago, Google revealed a quantum computing chip capable of solving complex problems in just five minutes—challenges that the fastest supercomputers in the world would likely spend ten septillion years solving. Quantum computing has long hovered on the fringes of public consciousness, yet it’s poised to revolutionize industries on a scale far…