The Art of Waiting

The Art of Waiting: 8-Second Surveys Capture Customer and Employee Satisfaction for Actionable, Data-Centric Decisioning

Erik Berg, VP of marketing at Nemo-Q, explained to Host Tyler Kern the benefits and ease of utilizing the 8-second survey. 8-second surveys gather data on the intended audience’s experience. It can be used to measure customer satisfaction of a product or service and even employees’ morale at the company. Why 8-seconds? Nemo-Q ran […]

Read More

Latest

Building Management
How A Queuing System Helps Improve Wait Times At Vet Clinics

Pet adoption soared during the pandemic. Nearly 20 percent of homes surveyed by the ASPCA adopted a pet. This increase in pet adoption leads to a domino effect that will increase wait times at the vet office. On this episode of The Art of Waiting, A NEMO-Q podcast, Host Courtney Echerd talked with Erik […]

Read More
Building Management
How Queuing Technology Can Be Utilized in Banks

On this episode of The Art of Waiting, A NEMO-Q podcast, Host Tyler Kern talked with Michael Berg, CEO of NEMO-Q, about queuing technology and how it can be utilized in banks. Queuing is matching up different people waiting in line for different things, tracking how long they wait, and then making sure you […]

Read More
Building Management
How to Get Actionable Results from Customers in One Day

Customer surveys are important. They are needed to understand who your customers are, what they’re trying to do, and how well a company is helping them achieve those goals. But crafting them is important, and questions need to be framed in a meaningful and actionable way. On this episode of The Art of Waiting, […]

Read More
Building Management
How to Implement Future-Ready Queueing Solutions at Scale

With the world reopening and a considerable uptick in face-to-face interactions expected, more and more businesses face a demand and capacity issue. Namely, demand may exceed the capacity to handle customers. Queuing can provide the perfect solution, but it comes with an intimidating prospect. How do brick-and-mortar establishments integrate queuing at scale safely and efficiently […]

Read More
Building Management
Why Queuing is Critical in Healthcare

In today’s experience-driven society, people long for engaging, personalized attention. The healthcare market is no different, and it’s increasingly being driven by enhanced patient experiences. Patients are becoming more involved in their healthcare, and their attitude is shifting to that of a consumer. Evolving in pace, then, is critical for healthcare organizations, and queueing […]

Read More

Latest

Trades industry
Bridging the Skills Gap: SkillCat’s Mission to Revolutionize Trade Education with Brendan Arsenault
May 7, 2024

In the face of a growing skills gap in the trades industry, innovative solutions are needed to train and prepare the next generation of workers. In this episode of Straight Outta Crumpton, host Greg Crumpton sits down with Brendan Arsenault, co-founder of SkillCat, to discuss how their platform is addressing this critical issue. SkillCat […]

Read More
Personal Responsibility in Cybersecurity is the Cornerstone of a Holistic Strategy for Protecting Healthcare from Cyber Threats
May 7, 2024

Emphasizing personal responsibility in cybersecurity is essential for forging a resilient defense against the rising tide of cyber threats targeting the healthcare sector. The cybersecurity community is abuzz in the wake of a devastating ransomware attack on Change Healthcare. U.S. senators, led by Senator Elizabeth Warren, call for greater transparency from the Cybersecurity […]

Read More
branded access offers
Branded Access Offers Work Best When They’re Not Sacrificing Brand Loyalty Over a Short-Term Gain
May 7, 2024

As iconic brands experiment with branded access offers—short-term product rentals—the latest research from the University of Illinois suggests a potential pitfall: these innovative strategies might erode a brand’s perceived exclusivity. This revelation comes when companies grapple with balancing accessibility and maintaining the allure that defines luxury. The study warns that while these offers […]

Read More
stacking credits
Motor Fuels Tax Minute – Episode 46: Stacking Credits
May 7, 2024

In this week’s episode of Motor Fuels Tax Minute, our hosts touch on the stacking credits as it relates to the Inflation Reduction Act.   For information or assistance, contact us. We are here to help. ©2024   Detailed Description of Weaver’s Motor Fuels Tax Minute, Episode 46 00:00:00 Emilda: Welcome to Weaver’s Motor Fuels Tax […]

Read More