The Art of Waiting
Erik Berg, VP of marketing at Nemo-Q, explained to Host Tyler Kern the benefits and ease of utilizing the 8-second survey. 8-second surveys gather data on the intended audience’s experience. It can be used to measure customer satisfaction of a product or service and even employees’ morale at the company. Why 8-seconds? Nemo-Q ran…
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Building Management
How A Queuing System Helps Improve Wait Times At Vet Clinics
Pet adoption soared during the pandemic. Nearly 20 percent of homes surveyed by the ASPCA adopted a pet. This increase in pet adoption leads to a domino effect that will increase wait times at the vet office. On this episode of The Art of Waiting, A NEMO-Q podcast, Host Courtney Echerd talked with Erik…
Building Management
How Queuing Technology Can Be Utilized in Banks
On this episode of The Art of Waiting, A NEMO-Q podcast, Host Tyler Kern talked with Michael Berg, CEO of NEMO-Q, about queuing technology and how it can be utilized in banks. Queuing is matching up different people waiting in line for different things, tracking how long they wait, and then making sure you…
Building Management
How to Get Actionable Results from Customers in One Day
Customer surveys are important. They are needed to understand who your customers are, what they’re trying to do, and how well a company is helping them achieve those goals. But crafting them is important, and questions need to be framed in a meaningful and actionable way. On this episode of The Art of Waiting,…
Building Management
How to Implement Future-Ready Queueing Solutions at Scale
With the world reopening and a considerable uptick in face-to-face interactions expected, more and more businesses face a demand and capacity issue. Namely, demand may exceed the capacity to handle customers. Queuing can provide the perfect solution, but it comes with an intimidating prospect. How do brick-and-mortar establishments integrate queuing at scale safely and efficiently…
Building Management
Why Queuing is Critical in Healthcare
In today’s experience-driven society, people long for engaging, personalized attention. The healthcare market is no different, and it’s increasingly being driven by enhanced patient experiences. Patients are becoming more involved in their healthcare, and their attitude is shifting to that of a consumer. Evolving in pace, then, is critical for healthcare organizations, and queueing…
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Gates Concrete Means Quality & Customer Service
In a market where quality & customer service are paramount, Gates Concrete exemplifies integrating innovation with traditional manufacturing excellence. This strategic approach proves vital as the construction industry increasingly demands efficient, durable, and environmentally conscious materials. Gates Concrete’s dedication to quality & customer service reflects a broader industry trend toward improving manufacturing processes and…
From Marine Corps to Entrepreneurship: Marc Rodriguez’s Leadership Journey
On this episode of the Through the Storm podcast, Dr. Travis Hearne talks with the CEO, Leadership Educator, Speaker, fitness professional and retired Marine, Marc (Rod) Rodriguez about how to become a successful business owner and how to bring your experience into how you lead. Marc Rodriguez is a thriving entrepreneur and a retired United…
Staying Left of the Bang: How AI Helps Security Teams with Crisis Prevention
Most security conversations focus on responding to attacks or incidents after they occur. This week, our Innovation Obsessed panel shifts the focus to prevention—moving left on the timeline, before the bang. What can you know in advance? How early can you know it? And most importantly, how can you stay ahead of the threat, keeping…
The Future of Flexible Meeting Rooms: A New Partnership Between Starin, Salamander, and Jabra
With hybrid work environments becoming the norm, businesses are constantly on the lookout for adaptable solutions for meeting spaces. With shifting needs in workspace design, flexibility and ease of setup are paramount. The latest innovation, the Acadia tabletop stand, is revolutionizing video-enabled meeting rooms, offering a construction-free setup that maintains aesthetics while reducing costs. How…