The Art of Waiting

The Art of Waiting: 8-Second Surveys Capture Customer and Employee Satisfaction for Actionable, Data-Centric Decisioning

Erik Berg, VP of marketing at Nemo-Q, explained to Host Tyler Kern the benefits and ease of utilizing the 8-second survey. 8-second surveys gather data on the intended audience’s experience. It can be used to measure customer satisfaction of a product or service and even employees’ morale at the company. Why 8-seconds? Nemo-Q ran […]

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Latest

Building Management
The Art of Waiting: 8-Second Surveys Capture Customer and Employee Satisfaction for Actionable, Data-Centric Decisioning

Erik Berg, VP of marketing at Nemo-Q, explained to Host Tyler Kern the benefits and ease of utilizing the 8-second survey. 8-second surveys gather data on the intended audience’s experience. It can be used to measure customer satisfaction of a product or service and even employees’ morale at the company. Why 8-seconds? Nemo-Q ran […]

Read More
Building Management
How A Queuing System Helps Improve Wait Times At Vet Clinics

Pet adoption soared during the pandemic. Nearly 20 percent of homes surveyed by the ASPCA adopted a pet. This increase in pet adoption leads to a domino effect that will increase wait times at the vet office. On this episode of The Art of Waiting, A NEMO-Q podcast, Host Courtney Echerd talked with Erik […]

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Building Management
How Queuing Technology Can Be Utilized in Banks

On this episode of The Art of Waiting, A NEMO-Q podcast, Host Tyler Kern talked with Michael Berg, CEO of NEMO-Q, about queuing technology and how it can be utilized in banks. Queuing is matching up different people waiting in line for different things, tracking how long they wait, and then making sure you […]

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Building Management
How to Get Actionable Results from Customers in One Day

Customer surveys are important. They are needed to understand who your customers are, what they’re trying to do, and how well a company is helping them achieve those goals. But crafting them is important, and questions need to be framed in a meaningful and actionable way. On this episode of The Art of Waiting, […]

Read More
Building Management
How to Implement Future-Ready Queueing Solutions at Scale

With the world reopening and a considerable uptick in face-to-face interactions expected, more and more businesses face a demand and capacity issue. Namely, demand may exceed the capacity to handle customers. Queuing can provide the perfect solution, but it comes with an intimidating prospect. How do brick-and-mortar establishments integrate queuing at scale safely and efficiently […]

Read More
Building Management
Why Queuing is Critical in Healthcare

In today’s experience-driven society, people long for engaging, personalized attention. The healthcare market is no different, and it’s increasingly being driven by enhanced patient experiences. Patients are becoming more involved in their healthcare, and their attitude is shifting to that of a consumer. Evolving in pace, then, is critical for healthcare organizations, and queueing […]

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Grocery Store Prepared Meals
Consumers Want More Grocery Store Prepared Meals. How Should Grocers Adapt?
December 6, 2022

The consumer dollar has spoken: the best thing since sliced bread is sliced turkey. A new FMI report, the FMI Power of Foodservice at Retail, seems to show that deli-prepared food purchases are up 9.3% compared to 2019 numbers and up 2.4% year-over-year in unit sales. It’s clear that consumer appetite for grocery store prepared […]

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Robotics in Early Learning Can Be Essential in How Students React to STEM Literacy
December 6, 2022

Early learning robotics can be essential in how students react to STEM literacy and with large gaps In STEM achievement persisting across the U.S., access to technological resources can make a significant impact. K-12 education was disrupted by the COVID-19 pandemic, but the disruption could be mitigated by introducing the latest and innovative technology into […]

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The European Space Agency Lunar Launch Programs and Service Initiatives to Watch in 2023
December 6, 2022

The European Space Agency is making strides in its efforts to commercialize space, with a focus on sustained exploration. What are they doing to achieve this? According to the ESA, it all starts with service initiatives. A recent panel discussion at the Space Tech Expo in Bremen, Germany revealed that the ESA is growing its […]

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All The Art of Waiting
The Art of Waiting: 8-Second Surveys Capture Customer and Employee Satisfaction for Actionable, Data-Centric Decisioning
October 20, 2021

Erik Berg, VP of marketing at Nemo-Q, explained to Host Tyler Kern the benefits and ease of utilizing the 8-second survey. 8-second surveys gather data on the intended audience’s experience. It can be used to measure customer satisfaction of a product or service and even employees’ morale at the company. Why 8-seconds? Nemo-Q ran […]

Read More
How A Queuing System Helps Improve Wait Times At Vet Clinics
October 13, 2021

Pet adoption soared during the pandemic. Nearly 20 percent of homes surveyed by the ASPCA adopted a pet. This increase in pet adoption leads to a domino effect that will increase wait times at the vet office. On this episode of The Art of Waiting, A NEMO-Q podcast, Host Courtney Echerd talked with Erik […]

Read More
How Queuing Technology Can Be Utilized in Banks
August 18, 2021

On this episode of The Art of Waiting, A NEMO-Q podcast, Host Tyler Kern talked with Michael Berg, CEO of NEMO-Q, about queuing technology and how it can be utilized in banks. Queuing is matching up different people waiting in line for different things, tracking how long they wait, and then making sure you […]

Read More
How to Get Actionable Results from Customers in One Day
August 12, 2021

Customer surveys are important. They are needed to understand who your customers are, what they’re trying to do, and how well a company is helping them achieve those goals. But crafting them is important, and questions need to be framed in a meaningful and actionable way. On this episode of The Art of Waiting, […]

Read More
How to Implement Future-Ready Queueing Solutions at Scale
July 19, 2021

With the world reopening and a considerable uptick in face-to-face interactions expected, more and more businesses face a demand and capacity issue. Namely, demand may exceed the capacity to handle customers. Queuing can provide the perfect solution, but it comes with an intimidating prospect. How do brick-and-mortar establishments integrate queuing at scale safely and efficiently […]

Read More
Why Queuing is Critical in Healthcare
February 6, 2020

In today’s experience-driven society, people long for engaging, personalized attention. The healthcare market is no different, and it’s increasingly being driven by enhanced patient experiences. Patients are becoming more involved in their healthcare, and their attitude is shifting to that of a consumer. Evolving in pace, then, is critical for healthcare organizations, and queueing […]

Read More