Airlines Say Masks Might Become a Must When Taking to the Skies: Business Casual

Powered by RedCircle

In today’s Business Casual segment, MarketScale co-hosts Tyler Kern and Daniel Litwin opine on whether or not more action is required by the government to enforce the wearing of masks by passengers while on commercial flights or if this is an issue that should be mandated and imposed by the aviation industry alone.

With several U.S. airlines (Alaska Airlines, American Airlines, Delta Air Lines, Hawaiian Airlines, JetBlue Airways, Southwest Airlines and United Airlines) threatening to ban passengers who refuse to wear masks while traveling, on July 15th, the Airlines for America trade group said they will be implementing new face mask policies for travelers as we traverse the skies during the COVID-19 pandemic. Yet, many in the airline sector believe that the industry alone cannot fix this problem and have called once again on the federal government to mandate masks for passengers and frontline workers and implement broader action on COVID-19 safety measures in aviation.

In fact, opposing a federal requirement on masks for flying travelers, Transportation Secretary Elaine Chao has stated that the issue is best determined by airlines and unionized frontline workers, who are most at risk if coronavirus spreads on planes, with rules that can be communicated before flying, on the plane and during the flight with punishments that could include the suspension of flying privileges as well as leniency to remove masks while eating or drinking while in the air.

However, Susannah Carr, an United Airlines flight attendant and Association of Flight Attendants has said that this current approach is not working and is a definitely an issue that needs to be addressed, testifying before the House Transportation Committee that her colleagues have discussed “the fact that passengers don’t like to wear the mask, might take it off for a longer period than just to eat or drink.”

And it’s not just those in the aviation industry who are upset about people not wearing masks during flights. Passengers cooperating with mask requirements are also livid with their non-masking-wearing seatmates.

Further, Sara Nelson, who is the President of the Association of Flight Attendants said in a statement, “The federal government has completely abdicated its responsibility to keep the flying public and aviation workers safe during COVID-19.” She goes on to say, “Masks are essential to keep passengers, flight attendants, and frontline aviation workers safe during the Coronavirus pandemic. It is also essential to rebuild confidence in air travel.”

Every week, Business Casual brings topics to the forefront that affect travelers and workers in the aviation sector as well as other B2B industries. Tune in each Wednesday and Friday to stay abreast of the trends and news shaping our world today.

Follow us on social media for the latest updates in B2B!

Twitter – @MarketScale
Facebook – facebook.com/marketscale
LinkedIn – linkedin.com/company/marketscale

Follow us on social media for the latest updates in B2B!

Image

Latest

employer-sponsored apprenticeships
The Degree That Pays You Back: How Employer-Sponsored Apprenticeships Are Rewriting Higher Ed
March 9, 2026

Higher education is under pressure. Over the past few years, public confidence in the value of a four-year degree has declined significantly, with fewer Americans expressing a strong belief that traditional higher education delivers a worthwhile return on investment. At the same time, employers consistently report that graduates lack job-ready skills—particularly the “durable skills”…

Read More
Denial Data
Turning Denial Data Into Action: How Healthcare Organizations Can Fight Back Against Payer Denials
March 5, 2026

Healthcare providers across the U.S. are facing a growing wave of claim denials that is putting pressure on already strained hospital finances. Industry research from the American Hospital Association shows that nearly 15% of medical claims submitted to private payers are initially denied, forcing hospitals and health systems to spend about $19.7 billion annually attempting…

Read More
Jabra
ISE 2026: Jabra Unveils Scalable Room Solutions for the Hybrid Workplace
March 5, 2026

At ISE 2026, Jabra highlighted how meeting technology is evolving to support the realities of hybrid work, where the experience must be equally effective for people inside and outside the room. In a conversation with Craig Durr, Chief Analyst and Founder of The Collab Collective, Jabra’s VP of Video Product Olly Henderson explained that…

Read More
Marketing AI Pulse
The Marketing AI Pulse Brief for Feb 2026: Trust in the World of LLM Ads, OpenClaw, Reddit & More!
March 3, 2026

Starting in 2026, The Marketing AI SparkCast alternates between the Marketing AI Pulse Monthly Brief and in-depth interviews with leading marketing AI innovators. This episode is the February 2026 edition of the Monthly Brief and focuses on trust and authenticity in an AI-driven world. Aby Varma and Matt Cyr explore the emergence of advertising inside…

Read More