People. Process. Service
Dr. Cortney Baker is an award-winning entrepreneur, the host of the podcast “Women in Business: Inspirational Stories of Women Entrepreneurs with Dr. Cortney,” a TEDx speaker and a nationally recognized authority on women’s leadership. Baker is also the CEO of KidsCare Home Health, a multi-million-dollar healthcare organization with 12 locations across Texas, Colorado and Idaho….
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Business Services
People, Process, Service: What a Country’s Beer Selection Can Tell You About Its Economics
This week’s episode of People, Process, Service found hosts Bill Kasko, President and CEO of Frontline Source Group, and Tyler Kern, Publisher at MarketScale sitting down with economics professor, Bob Lawson, Director of the O’Neil Center for Global Markets and Freedom at Southern Methodist University. Lawson’s book, Socialism Sucks, was the topic of conversation….
Food & Beverage
People, Process, Service: A Healthy Recipe for Success
Joe Oblas, Co-CEO of Stryve Biltong, joined People. Process. Service.™️ to discuss his company’s mission to bring people healthier snacks. The product is Biltong, a high protein, low sugar snack made from a centuries-old process of drying and preserving meat that originated in South Africa. The product may seem similar, but it is anything…
Business Services
People, Process, Service: The Process of Storytelling
It was storytime on this week’s episode of People, Process, Service, as a true professional in the field of broadcast journalism came into the MarketScale studio to chat with hosts Bill Kasko, President and CEO of Frontline Source Group, and Tyler Kern, MarketScale publisher. Mike Snyder is head of communications at the Tarrant County…
Building Management
People, Process, Service: How to Run a City in the Sky
What does it take to run the 32nd tallest building in the United States? On this week’s episode of People, Process, Service, Adam Bernhardt, VP, and Senior General Manager at JLL discussed the process of servicing people working in a 1.85 million-square-foot office tower, noted for its iconic green lights outlining the building. Naturally,…
Business Services
People, Process, Service: The Journey of Tomorrow’s Entrepreneurs Begins with Junior Achievement
Jan Murfield, President, Junior Achievement of Dallas joined host Tyler Kern, and Bill Kasko, President and CEO, Frontline Source Group, Inc, to discuss her passion for Junior Achievement. The Junior Achievement organization is the world’s largest non-profit dedicated to educating students in grades K-12 about entrepreneurship, work readiness, and financial literacy through hands-on training….
People. Process. Service
People. Process. Service: Bobby Barajas’ Journey to IT Success
Everyone’s journey to success is different, but learning about these journeys can be educational, uplifting, inspirational, and informative. Frontline Source Group’s podcast “People. Process. Service.” aims to highlight these inspirational people and the road, often unconventional, they took to get there. Today’s guest is Bobby Barajas Chief Revenue Officer at GuideIT. It was just one…
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The Origin Story of the Rothman Index – Episode 5
Hospitals collect enormous amounts of clinical data, yet preventable patient decline remains a persistent challenge. Over the past two decades, hospitals have invested heavily in early warning scores and rapid response infrastructure, but translating data into timely, meaningful action has proven difficult. As clinicians contend with alert fatigue and increasing documentation burden, a more…
My Mother and the Story of the Genesis of the Rothman Index – Episode 4
Healthcare generates enormous volumes of clinical data, yet making sense of that information in real time remains a challenge. Subtle changes in vitals, labs, and nursing assessments often precede serious events, but when that information is fragmented across the medical record, emerging risks can go unnoticed. The central challenge facing hospitals today is not…
Delivering Moments That Matter: The Art of Joy, Memory, and Meaning at Anthropologie Home
These days, ‘home’ means more than just four walls. It’s where people reset, gather, and express who they are—raising the bar for what they expect from the brands that help shape those spaces. Consumers are no longer just buying décor—they’re investing in meaning, memory, and moments that last. Research continues to show that people…
Small Margins, Big Risks: How Fraud Hurts Texas Energy Retailers
Fraud has quietly become one of the most existential threats in Texas’s deregulated retail electricity market—because the business runs on razor-thin margins and delayed payment. Under the non-POR system overseen by the Electric Reliability Council of Texas (ERCOT), retail energy providers assume the full risk of nonpayment. With profit margins often measured in just a…