People. Process. Service
Dr. Cortney Baker is an award-winning entrepreneur, the host of the podcast “Women in Business: Inspirational Stories of Women Entrepreneurs with Dr. Cortney,” a TEDx speaker and a nationally recognized authority on women’s leadership. Baker is also the CEO of KidsCare Home Health, a multi-million-dollar healthcare organization with 12 locations across Texas, Colorado and Idaho….
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Business Services
People, Process, Service: What a Country’s Beer Selection Can Tell You About Its Economics
This week’s episode of People, Process, Service found hosts Bill Kasko, President and CEO of Frontline Source Group, and Tyler Kern, Publisher at MarketScale sitting down with economics professor, Bob Lawson, Director of the O’Neil Center for Global Markets and Freedom at Southern Methodist University. Lawson’s book, Socialism Sucks, was the topic of conversation….
Food & Beverage
People, Process, Service: A Healthy Recipe for Success
Joe Oblas, Co-CEO of Stryve Biltong, joined People. Process. Service.™️ to discuss his company’s mission to bring people healthier snacks. The product is Biltong, a high protein, low sugar snack made from a centuries-old process of drying and preserving meat that originated in South Africa. The product may seem similar, but it is anything…
Business Services
People, Process, Service: The Process of Storytelling
It was storytime on this week’s episode of People, Process, Service, as a true professional in the field of broadcast journalism came into the MarketScale studio to chat with hosts Bill Kasko, President and CEO of Frontline Source Group, and Tyler Kern, MarketScale publisher. Mike Snyder is head of communications at the Tarrant County…
Building Management
People, Process, Service: How to Run a City in the Sky
What does it take to run the 32nd tallest building in the United States? On this week’s episode of People, Process, Service, Adam Bernhardt, VP, and Senior General Manager at JLL discussed the process of servicing people working in a 1.85 million-square-foot office tower, noted for its iconic green lights outlining the building. Naturally,…
Business Services
People, Process, Service: The Journey of Tomorrow’s Entrepreneurs Begins with Junior Achievement
Jan Murfield, President, Junior Achievement of Dallas joined host Tyler Kern, and Bill Kasko, President and CEO, Frontline Source Group, Inc, to discuss her passion for Junior Achievement. The Junior Achievement organization is the world’s largest non-profit dedicated to educating students in grades K-12 about entrepreneurship, work readiness, and financial literacy through hands-on training….
People. Process. Service
People. Process. Service: Bobby Barajas’ Journey to IT Success
Everyone’s journey to success is different, but learning about these journeys can be educational, uplifting, inspirational, and informative. Frontline Source Group’s podcast “People. Process. Service.” aims to highlight these inspirational people and the road, often unconventional, they took to get there. Today’s guest is Bobby Barajas Chief Revenue Officer at GuideIT. It was just one…
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Turning Crises into Momentum: CG Infinity’s Rapid Response Consulting in Action
When operations hit critical pressure points, even the most carefully planned projects can unravel. Late-night deployments, complex integrations, and large-scale data migrations are high-stakes moments where small mistakes can threaten months of work. CG Infinity’s Rapid Response Consulting team steps in when the pressure is highest, stabilizing operations, restoring momentum, and reinforcing mission-critical initiatives—fast. Jason…
Advocacy in Action: How CG Infinity’s Salesforce Practice Puts Clients at the Center of Delivery
In today’s enterprise tech landscape, successful Salesforce implementations hinge less on shiny features and more on how well partners align with the real, day-to-day needs of the business. The firms that stand out are the ones that treat delivery as a shared mission—where strategy, execution, and accountability are woven together from the first conversation…
Field Service Growth Depends on Leading With People, Not Just Technology
Skilled trades are facing accelerating retirements, rising customer expectations, and rapid advances in AI—putting the field service industry at a critical inflection point. Industry estimates suggest millions of frontline roles could go unfilled over the next decade, even as technology promises to automate more tasks than ever before. The stakes are high: decisions made now…
Why Hotel Performance Depends on Commercial Leadership Across Sales, Marketing, and Revenue
The hospitality industry is in the middle of a structural shift toward commercial leadership. Titles like “commercial leader” and “commercial strategy” have gone from buzzwords to necessities as hotels face tighter margins, rising distribution costs, and increasingly fragmented demand. Post-pandemic recovery, accelerated digital marketing spend, and a surge in new supply have forced owners…