Articles by author: James Kent

How Brick and Mortar Stores Will Personalize the Guest Experience

Designed for retail leaders and lovers alike, Retail Refined explores the in-store technology of the future, challenges the industry’s preconceived notions, and brings together retail’s biggest Read more


Is Facebook’s Reputation Holding Back Its VR Efforts?
August 4, 2021
Whether you’re an integrator, a designer or simply a label-defying creative, the EXPERIENCE is everything. Host Bryan Meszaros explores the story behind the exhibit to understand how a carefully crafted experience Read more
How Is the Biden Admin’s Attack on Anti-Competitive Policies Shaping Agriculture?
August 4, 2021
The Biden administration has set its sights firmly on breaking down anti-competitive practices across a wide range of industries, and the nation’s agricultural sector is beginning to feel the Read more
How Will Airlines Keep Up The Momentum With an Uptick In Travel? 
August 4, 2021
"Really key in on that opportunity for the folks that have children to make it a really fun experience for the kids." With the economy opening back up, things are looking good for airlines. In late July, Read more
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What Innovations Are Shaping Beverage Variety Pack Automation?
July 19, 2021
With variety packaged beverages gaining in popularity, Uptime tapped two Douglas Machine veterans in the beverage packaging industry for their insights on how secondary packaging companies Read more
Emerging Trends of the New Normal Shopper
July 8, 2021
With signs pointing towards a slowing of the pandemic, the spotlight is on the emerging trends and patterns taking hold in the era of the new normal shopper. To make sense of these trends and Read more
Introducing Ribbon’s Tactical Edge Communications Solution
June 17, 2021
In a military setting, tactical edge means the last mile of a battlefield environment. And it’s no secret that Ribbon Communications’ latest solution is a perfect system for the Read more
The Intersection of Patient Experience and Safety
June 7, 2021
As National Director of Patient Experience at Compass One Healthcare and its subsidiary, Crothall Healthcare, Grant Randall knows the importance of patient experience and satisfaction. Read more
Security at the Edge for Front-of-House Bank Operations
June 3, 2021
With the global IoT security market poised to grow from an annual $12.5 billion to $36.6 billion over the next five years, it is clear the need for solutions to protect the front-of-house Read more
A JRNI through Experiential Relationship Management
May 14, 2021
 JRNI is a platform for scheduling and managing personalized experiences for retail, banks, credit unions and other financial institutions. John Federman, JRNI’s CEO, helped kick off the Read more
The Benefits of Living with Energy Automation
May 11, 2021
Adapt Energy’s experts and thought leaders bring knowledge and understanding to home automation energy solutions, but Jorge Ortiz brings an additional level to the conversation – his own Read more
Why Dynamic Navigation Is A Perfect Fit In an Oral Surgery and Dental Implant Practice
May 10, 2021
  Oral and maxillofacial surgeon Dr. Aaron Quitmeyer performs dental implant surgery at his Shenandoah Oral & Facial Surgery Dental Implant Center in Harrisonburg, VA. In Dr. Read more
How AI Kitchen Process Optimization is Transforming the QSR Industry 
April 29, 2021
The COVID-19 pandemic forever altered the QSR landscape. Innovations once believed to take years to develop arrived out of necessity. Intel’s Internet of Things Group, joined by partners like Read more