Articles by author: Mike Pandl

Biden to Meet With CEOs of Walmart, CVS on Holiday Supply-Chain Issues

Biden to Meet With CEOs of Walmart, CVS on Holiday Supply-Chain Issues
(Bloomberg) -- President Joe Biden plans to meet Monday with the CEOs of Walmart Inc, CVS Health Corp and other retailers as part of his efforts to tackle supply chain bottlenecks and inflation Read more

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“The Employee is My First Customer.” Strategies for Restaurant Success from Legacy Restaurateur
November 29, 2021
  Author, restaurant owner and hospitality industry expert Barry Jessurun discussed his book, life lessons, and tips for restaurant success with Host Barbara Castiglia on The Main Course. As Read more
As Export Values Rise, American Farmers Face a Trade Crisis
As Export Values Rise, American Farmers Face a Trade Crisis
November 26, 2021
Key Points: U.S. agricultural exports are being hampered by transportation issues, leading to a loss in sales potentially as high as 22%. In 2021 from January through July, the dairy industry Read more
Cyber Monday Will Be the Big Test for Retailers' Ecommerce Strategies
Cyber Monday Will Be the Big Test for Retailers’ Ecommerce Strategies
November 26, 2021
  The holiday shopping season gets its first big test this weekend with Black Friday deals and the welcomed-by-retailers resurgence of in-store shopping and deals. Even if consumers are looking to Read more
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Field Focus: The Journey to Field Service Excellence
November 18, 2021
  If the journey to field service excellence were an event, it would resemble more of a marathon than a sprint. But as Field Focus host Mike Pandl pointed out, it’s an effort well worth Read more
What Does the Field Technician of 2025 Look Like?
May 18, 2021
In the past 10 to 15 years, there’s been an explosion of technology innovations devoted to driving technician productivity. Bartos said there is a significant focus on the revenue aspect of Read more
Field Focus: Field Service Innovation at the Edge
March 31, 2021
For most field service organizations, the edge is their front line and the face of the business. After all, the mobile technicians that make up the edge are the ones that go out to customers Read more