Driving Organic Innovation: Retail Refined

 

The belief that necessity drives innovation has never been more prevalent than it is today. As the world is catapulted into new norms and expectations, we are seeing the baseline of ease and convenience being reset and converging with a heightened expectation of meaningful experiences. We are passing through the rubicon of digitization and brands, and retailers will be in a race to catch up. There will be a heightened need for an agile and nimble approach to retail. In this episode, join a dynamic conversation with Joe Jackman and Melissa Gonzalez addressing how today’s “workarounds” are driving organic innovation, what we can learn from it and how to create a muscle around listening, learning and adaption in a timely manner.

About Joe

Joe Jackman is the CEO of Jackman Reinvents, the world’s foremost reinvention company and author of The Reinventionist Mindset: Learning to love change and the human how of doing it brilliantly. Throughout his 30-plus-year career as strategist, creative director, marketer and Reinventionist, he has helped companies create the most powerful and relevant versions of their brands and businesses in record time. He is widely considered to be the leading expert on rapid reinvention.

Questions Asked

– You are often referred to as a Reinventionist. Can you share you methodology in how you approach reinvention?
– What does it mean to have a human-centric approach?
– You speak about change being a human endeavor not a commercial answer. How do brands balance that priority of putting humans first and knowing positive ROI will follow?
– As you see the world transitioning today, we aren’t necessarily seeing a reinvention of technology, but rather adoption of what’s been in the marketplace. How do you see consumer adoption of technology driving reinvention of the store? What are you guiding brands and retailers to prioritize when it comes to future investments?
– What kinds of companies do you think are best positioned when we evolve into our new norm and when doors are fully opened again?
– We are living in a WFH environment and travel is limited. When life goes back to normal, what are the three must-do things/must-see places to visit in your hometown?

Listen To Previous Episodes of Retail Refined Right Here!

Follow us on social media for the latest updates in B2B!

Image

Latest

survey
Survey Ready Every Day: Why It’s Not Just a Once-a-Year Activity
January 13, 2026

Unannounced surveys are no longer the exception in healthcare—they’re the norm. Accrediting bodies increasingly expect sterile processing departments (SPDs) to demonstrate consistent compliance, real-time documentation, and reliable adherence to manufacturers’ instructions for use on any given day, not just during audit season. Joint Commission survey data continue to show that high-level disinfection and sterilization practices…

Read More
HR
HR at a Crossroads: Navigating Culture, AI, and the Future of Work
January 13, 2026

The modern workplace is at a crossroads, shaped by the rapid rise of AI, shifting cultural expectations, and increasing pressure on leaders to balance efficiency with humanity. Organizations are being forced to make intentional choices about how they operate, how they lead, and how they invest in their people — choices that will define…

Read More
Trades
From Hands-On to High-Tech: How Innovation Is Transforming the Next Generation of Trades Talent
January 13, 2026

The skilled trades are facing a turning point. With a rapidly retiring workforce and an ever-growing demand for infrastructure, HVAC, and electrical expertise, the U.S. is experiencing a talent gap that’s becoming impossible to ignore. Looking ahead to 2026, industry analysts anticipate the construction sector will need to recruit nearly half a million new workers,…

Read More
continuing education
Career-Connected Continuing Ed: How Upright Education Helps Colleges Upskill Adult Learners in Digital Skills
January 12, 2026

Higher education is undergoing a quiet shift. While undergraduate enrollments remain in long-term decline, continuing education has emerged as one of the sector’s fastest-growing segments, expanding at more than 11% annually. At the same time, rapid advances in AI, data, and cybersecurity are reshaping nearly every job category, forcing institutions to rethink how quickly…

Read More