Skip to content
MarketScale
‹ Back to IndustriesRetail

Driving Organic Innovation: Retail Refined

The belief that necessity drives innovation has never been more prevalent than it is today. As the world is catapulted into new norms and expectations, we are seeing the baseline of ease and convenience being reset and converging with a heightened expectation of meaningful experiences. We are passing through the rubicon of digitization and…

This story was produced through MarketScale. See how Retail teams put it to work with Sales Enablement.

Promoted content from Rubicon on MarketScale.

Share

Get featured

Want to get featured in MarketScale Retail?

Create a free MarketScale workspace and get your company's expertise featured across our Retail coverage. No credit card, no demo required.

Request an invite

The belief that necessity drives innovation has never been more prevalent than it is today. As the world is catapulted into new norms and expectations, we are seeing the baseline of ease and convenience being reset and converging with a heightened expectation of meaningful experiences. We are passing through the rubicon of digitization and brands, and retailers will be in a race to catch up. There will be a heightened need for an agile and nimble approach to retail. In this episode, join a dynamic conversation with Joe Jackman and Melissa Gonzalez addressing how today’s “workarounds” are driving organic innovation, what we can learn from it and how to create a muscle around listening, learning and adaption in a timely manner.

About Joe

Joe Jackman is the CEO of Jackman Reinvents, the world’s foremost reinvention company and author of The Reinventionist Mindset: Learning to love change and the human how of doing it brilliantly. Throughout his 30-plus-year career as strategist, creative director, marketer and Reinventionist, he has helped companies create the most powerful and relevant versions of their brands and businesses in record time. He is widely considered to be the leading expert on rapid reinvention.

Questions Asked

– You are often referred to as a Reinventionist. Can you share you methodology in how you approach reinvention?
– What does it mean to have a human-centric approach?
– You speak about change being a human endeavor not a commercial answer. How do brands balance that priority of putting humans first and knowing positive ROI will follow?
– As you see the world transitioning today, we aren’t necessarily seeing a reinvention of technology, but rather adoption of what’s been in the marketplace. How do you see consumer adoption of technology driving reinvention of the store? What are you guiding brands and retailers to prioritize when it comes to future investments?
– What kinds of companies do you think are best positioned when we evolve into our new norm and when doors are fully opened again?
– We are living in a WFH environment and travel is limited. When life goes back to normal, what are the three must-do things/must-see places to visit in your hometown?

Listen To Previous Episodes of Retail Refined Right Here!

Rubicon

Part of this channel

Rubicon

News, updates, and expert insights from Rubicon.

Visit the channel

Your experts belong here

Every story in MarketScale Retail starts with a company putting its merchandising leads, store operations teams, and category managers on the record. Buyers are already reading this topic. The only question is whose experts they find.

Category buyers trust operators, so your merchandising leads shorten the distance between first search and first call.

Get your team featuredSee how it works15 minutes, straight to a calendar.

Follow Retail Insights

Get new expert content in your inbox.

Retail: are you visible to AI?

Before they reach out, Retail buyers ask AI engines which vendors to trust. See how AI describes your company today, and where competitors show up instead.

Free workspace

You just read one Retail expert. Your company is full of them.

This article was produced through MarketScale. The same platform turns your merchandising leads, store operations teams, and category managers into the articles, video, and social content Retail buyers are searching for. Create a free workspace and see it with your own people. No credit card, no demo required.

NPS +73 · 1,000+ creators · 38+ countries

What you get, free

Your own MarketScale Studio workspace
One video edit a month, on us
AI writing, editing, and publishing tools
In-platform coaching to learn the system

More Retail Insights

Agentic AI is reshaping retail operations faster than most enterprise teams are ready for

Agentic AI is reshaping retail operations faster than most enterprise teams are ready for

Retail operations are rapidly adopting agentic AI technologies with enterprises such as Salesforce leading implementations from pilots to full production. This transition is happening swiftly, challenging the readiness of enterprise teams to adapt. AI agents are enhancing retail environments by improving efficiencies and adapting to consumer demands at a fast pace.

  • 01Agentic AI technologies are being rapidly adopted in retail operations, moving from pilot phases to full-scale production.
  • 02Enterprises may struggle to adapt swiftly as AI agents transform and streamline retail environments.
  • 03Salesforce's deployment within retail showcases the speed of AI adoption in the industry.

Aug 14, 2026

Marketplaces are growing twice as fast as traditional online shops, and every major platform just made a move

Marketplaces are growing twice as fast as traditional online shops, and every major platform just made a move

Online marketplaces are expanding at double the rate of traditional online stores. Major platforms like eBay, TikTok, and DoorDash are making strategic moves to strengthen their market positions, such as acquisitions and testing new services.

  • 01Online marketplaces are growing twice as fast as traditional online shops.
  • 02eBay has acquired the marketplace Depop.
  • 03DoorDash has received FAA approval for drone deliveries.

Aug 13, 2026

Agentic AI is rewriting retail operations, and Salesforce's Brunello Cucinelli deal shows how fast

Agentic AI is rewriting retail operations, and Salesforce's Brunello Cucinelli deal shows how fast

Salesforce's implementation of its Callimacus AI at Brunello Cucinelli demonstrates a rapid evolution in the retail sector's operational strategies. The adoption of agentic AI provides a new way for enterprise retailers to enhance their processes and scale efficiently.

  • 01Salesforce's Callimacus AI is being deployed at Brunello Cucinelli.
  • 02Agentic AI is transforming retail operations on an enterprise scale.
  • 03The adoption of AI in retail is accelerating operational efficiency.

Aug 13, 2026

Explore More Retail Insights

Read more expert perspectives from across Retail.

Browse Retail Hub

For B2B teams

Your experts could be publishing here

Stories like this one run on content MarketScale captures from real practitioners. See how your team's expertise becomes coverage in Retail and beyond.

Book a 15-minute demo

Or call us. No forms required. We pick up. 214-945-2512