Solving Retail Challenges with Computer Vision

Designed for retail leaders and lovers alike, Retail Refined explores the in-store technology of the future, challenges the industry’s preconceived notions, and brings together retail’s biggest names to understand the brand strategies that will define the next decade in retail.

 

Customer experience, inventory control, and interactions are all challenges for retailers. The pandemic only exasperated them; however, technology is closing the gap. Host Melissa Gonzalez spoke with entrepreneur and technology expert Skip Howard, Co-Founder and CEO of Spacee, about what his company is doing to support retailers.

Spacee has several computer vision and AI products for retailers, including contactless touchscreens and automated inventory solutions that use augmented reality. Howard summed up the company’s niche with, “We use computer vision to solve retail and supply chain problems.”

Since COVID, the company has been a great answer to customers not wanting to touch anything. With their Hover framework, customers can experience the product without contact.

What’s unique about their touchless technology is that it’s not dependent on a touchscreen display. It’s also reusable with a content updated. In designing the product, Howard said, “You can have the greatest tech in the world, but if the UX isn’t good, it won’t matter. We have a UX-first approach.”

On the interactive side of the house, the technology can also attribute and track, modeled on standard KPIs similar to Google Analytics. “The technology can track actions taken with digital experiences, count triggers for conversions, and provide granularity on browsing vs. buying. We also have data scientists that identify trends and practice multi-variant testing, which we deliver to clients,” Howard explained.

They are also assisting grocery stores with inventory management with their Deming Robotics products.

“Grocery stores, in general, are more cash positive right now but dealing with problems in fulfilling online orders, so our robotics products have taken off. Knowing what’s on your shelves in real-time is solving these challenges,” Howard noted.

Gonzalez and Howard also discussed the “what’s next’ for in-store experiences, touching on the future of self-checkout, AI, human interaction, and automation.

Listen to Previous Episodes of Retail Refined Right Here!

Follow us on social media for the latest updates in B2B!

Image

Latest

AI
Classroom AI: Who Should It Serve First—Teachers or Students?
May 12, 2025

Artificial intelligence is rapidly transforming nearly every sector, and education is no exception. As AI capabilities evolve, tech giants like OpenAI, Google, and Meta have increasingly showcased education as a core use case in product rollouts. But the tools being created often split along a critical divide: are they meant for teachers, or for…

Read More
Human Intelligence
JUST THINKING… About Artificial Intelligence vs. Human Intelligence with Dr. Michael Harvey
May 12, 2025

As artificial intelligence continues to evolve at lightning speed, the conversation is shifting from what AI can do to what it should do—and how it compares with, or complements, the uniquely human traits we bring to learning, work, and society. While schools grapple with AI’s integration into classrooms, some educators are asking a deeper question:…

Read More
future of remote work
Productivity, Happiness and the Future of Remote Work with Steven Puri
May 12, 2025

Remote work is no longer an experiment, it is a daily reality for millions. Yet, as teams seek focus and fulfillment outside the traditional office, the challenges of productivity and isolation have intensified. Studies show that nearly 70 percent of remote workers struggle with burnout and distractions. Amid this tension, platforms that blend emotional well-being…

Read More
battery safety
EV Battery Safety Can Be Solved Through Smarter Training, Early Collaboration, and Shared Standards
May 12, 2025

Electric vehicles (EVs) are reshaping the mobility landscape, but concerns about battery safety continue to cloud consumer confidence. Despite media narratives, data confirms that EVs are less likely to catch fire than gasoline-powered vehicles. A study by the Swedish Civil Contingencies Agency found that EVs are 20 times less likely to ignite than petrol…

Read More