Articles by tag: Foodservice
The COVID-19 pandemic disrupted every corner of the foodservice industry, and this was especially true for drive-thru and QSR operations that had yet to digitize their drive-thru operations. With in-person dining off-limits for the better part of a year in many parts of the world, brands quickly shifted to prioritizing their drive-thrus. This spurred acceleration […]
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Food & Beverage
Panera Boosts Catering Offering with Nationwide Rollout
Fast-casual staple Panera is making an interesting catering call – they’re ready to cater your next meeting, even if the employees attending it are spread out across the country. This is a response to a dramatic dip in catering revenue during the pandemic, as well as a forecast for work that will see many employees […]
Food & Beverage
Building a Restaurant Concept That Provides Unique Experiences
Modern Restaurant Manager Executive Editor and host of MarketScale’s The Main Course Barbara Castiglia was joined for this episode by a guest who’s gone to the dogs – literally. FreeRange Concepts Co-Founder Kyle Noonan has an extensive resume chock-full of experience in the restaurant and hospitality industry and, alongside Co-Founder Josh Sepkowitz, has crafted […]
Food & Beverage
What are Restaurant Owners Challenges Right Now?
On this episode of The Main Course, host Barbara Castiglia and Mike Whatley, Vice President, State and Local Affairs for the National Restaurant Association, discussed the wide range of challenges facing restaurants during this period of reopening and efforts being made to help owners and operators address them. In particular, the duo tackled how restaurants […]
Food & Beverage
Taking On ‘Toxic Turnover’ in the Modern Restaurant Industry
On this episode of The Main Course with host Barbara Castiglia, ShiftPixy CEO Scott Absher outlined how his company is making staffing, particularly in the modern gig economy, simpler. ShiftPixy bills itself as “the cure for toxic turnover,” noting a vision to deliver an ecosystem that “enables you to share human capital and never […]
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Discovering the Possibilities of Table Service at Quick Service Restaurants
Table service is an innovative and powerful way to optimize the kiosk environment and create a profitable ecosystem for foodservice and quick-service restaurant (QSR) operations. But what exactly is table service, and what are some best practices for putting it to work for your operation? Let’s take a look. What Is Table Service? Chances are, […]
Food & Beverage
Keeping Pace with the Shifting Restaurant Delivery Ecosystem
During the COVID-19 pandemic, food delivery, particularly from restaurants, has taken on a bigger role than arguable ever before. Restaurants are counting on delivery to bring in key revenue during this period of uncertainty, and Relay, a technology platform that helps facilitate that delivery, is committed to helping restaurants do just that. Relay connects […]
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Hotels Can Maintain Traditional Experiences, But Also Modernize By Leveraging App Services
App services are reshaping the hospitality landscape even as many hotels are slow to adopt it. But ensuring that hotels maintain a human touch while integrating easy-to-use apps into their service offerings is still very much a priority. There is a high demand for seamless guest experiences, but hoteliers have to come to terms […]
Implement Tech to Shift Staff Focus to Creating a More Personalized Guest Experience in Hospitality
The hospitality industry has been on a relentless quest to enhance guest experience while optimizing operational efficiency. This endeavor has increasingly relied on integrating technology into everyday processes. This trend has accelerated in the wake of the pandemic as businesses seek to minimize human contact without sacrificing service quality. The shift towards digital solutions in […]
Businesses Should Rent Professional AV Equipment to Adapt Seamlessly to Changing Needs while Staying Current with Less Investment
Navigating the ever-changing tech landscape can be a budget nightmare for businesses, particularly when it comes to acquiring professional AV equipment. This decision becomes particularly poignant in an era where technology outpaces the longevity of most devices, presenting a significant challenge for companies aiming to stay up-to-date without breaking the bank. As companies prepare […]
Brands are Shifting to Esports Sponsorships and Attracting New and Younger Audiences
Traditional advertising mediums are losing their grip on younger demographics, which is prompting a significant shift towards more interactive and engaging platforms like esports. In turn, esports sponsorships are where many brands are putting their energy towards. Brands are increasingly recognizing the potential of esports to capture the attention of a global, youthful audience […]