Articles by tag: patient engagement

A 2020 American Heart Association survey found that patients defined value as communication and trust in healthcare providers and not simply cost and services. Building trust and improving patient experience is something that healthcare organizations learned first-hand over the past three years through an unprecedented health crisis. Stellar customer service is not a choice […]

When patients don’t schedule a physician’s referred procedure or seek the same care from a competing healthcare system, that adds up to millions of dollars in annual lost revenue for a hospital system. Why do 30% of patients never schedule these procedures or go elsewhere for care? And how can healthcare organizations solve this problem […]

On the Dash Talk podcast, host Gabrielle Bejarano spoke with Jeff Gartland, the CEO at Relatient, on the major healthcare challenges providers are experiencing in 2022 and possible solutions they can implement in the new year. Gartland identified five major challenges experienced by healthcare providers in 2022. They include: 1. Staffing and labor shortages continue […]

Healthcare access is a significant issue we are facing right now. Healthcare should be simple, and with the use of technology, it should be easy. Helping to make healthcare more efficient and reliable is Ortho SC’s CEO, Andrew Wade. He sat down with host Gabrielle Bejarano on Dash Talk to talk about the current challenges […]

Healthcare technology, with the growing inclusion of modern and digital elements, is increasingly becoming crucial for improving the consumer experience. On the latest episode of the podcast “Dash Talk,” host Gabrielle Bejarano talked with Relatient’s Chief Product Officer, David Dyke, about how consumer experience is improving and how it can continue to improve with the […]

Patient outreach is at the forefront of One Pediatrics’ mission as it serves patients in Louisville, Kentucky, and surrounding counties. With multiple practices serving the children and parents of Kentucky, new Relatient programs have helped them maximize patient outreach, communications, and scheduling. On this episode of Dash Talk, Kellie Doligale, the Care Coordinator at One […]

Healthcare organizations’ ability to connect with their patients is critical to ensuring their various types of quality care. In the debut episode of the podcast “Dash Talk,” host Gabrielle Bejarano talked with Eric Krepfle, Vice President of Product Management at Relatient, a patient engagement organization that helps healthcare providers and practices foster better relationships with […]

The challenges healthcare executives and administrators face are constantly changing. Host Kevin Stevenson talks with the heroes behind the heroes that are enabling hospitals, urgent care centers and telemedicine operators to spend their time tending to patients, while they handle the logistics.   Telehealth grew tremendously in the last year, but not all patients have access, especially […]

The state of the healthcare landscape has changed dramatically in just the last decade. Information technologies have transformed the relationships people have with each other, including ones with healthcare providers. People once resorted to the wisdom of our primary care physician for all personal health queries. However, with the sharing and dissemination of information […]