Articles by tag: retention

In this episode of Pro AV Today, host Ben Thomas delves into the rapid advancements of technology in the digital world and the corresponding challenges required to effectively train global workforces. His guest is Jenni Troutman, Head of Products and Services for AWS Training and Certification, an authority in the industry with deep insights into […]

The role of the store associate continues to evolve. This new profile is entrepreneurial and adaptive, selling to anybody anywhere. Brands with associates that build bonds versus being transactional only can see shopper value increase. Discussing this buzzy topic, Retail Refined host Melissa Gonzalez welcomed two experts, Bob Phibbs, Founder of the Retail Doctor, and […]

Driven by consumer desires for new experiences, innovative technologies and environmental impacts – travel is changing. Host Sarah Dandashy explores the technologies and logistics that power travel and the brands that build unforgettable experiences.   Falling in love with hospitality is what leads many into the field. Those that find that true connection often go on to […]

Colleges and universities are under a lot of pressure to meet enrollment targets, retain existing students, and see them through to graduation — all while operating under strict budget constraints. Walking this tightrope isn’t easy, but increasingly sophisticated predictive analytics programs can help. Each year, colleges lose up to a third of the students they accept to […]

Gone are the days where you work at a company for thirty years and get a gold watch, Katie DeSimone echoed. Today’s employees want something different out of their workplace, and companies like Vari are taking note. Not only does the company put an emphasis on recruiting and retaining their employees, they also set […]

Taking into account that 80% of a company’s future revenue will come from 20% of their existing customers, it is extremely important to keep a healthy relationship with clients. John Nichols, vice president of account management at Personiv, joins host Lukas Cox to discuss business relationships. Personiv’s growth has risen substantially based on customer […]

Employee turnover affects every business and industry, large and small, but turnover is highest in the retail, customer service, hospitality, and service industries, according to the Bureau of Labor Statistics. How do you combat turnover when the robust job market gives employees their pick of positions? Today on the MarketScale Food and Beverage Podcast, […]