A Hard Landing Looms for Delta and Business Travel During Pandemic: Business Casual

In December 2019, sweeping all 11 categories, corporate travel professionals in the annual Business Travel News Airline Survey named Delta Air Lines the #1 airline for the ninth consecutive year—the only airline to have earned the top spot for business travel nine years in a row. But in a pandemic-stricken world, numerous industries are declining in the jet stream left by the coronavirus, including the aviation industry, forcing airlines globally to park planes, cut costs and raise capital to stem losses.

Powered by RedCircle

 

In what some analysts call the worst season in aviation industry, Delta posted a $2.8 billion adjusted net loss, or $4.43 per share, for the second quarter as passenger revenue plummeted 94%. And with the majority of companies whose workers travel via air for business reasons not willing to jeopardize the safety of their employees until a COVID-19 vaccine is developed, leading to a possible 12- to 18-month lag in business travel demand, Delta is projecting a poor-performing third quarter, expecting both revenue and flight capacity to be at only 20% to 25% of what it was at the same time last year.

As Delta hemorrhages $27 million each day, Daniel Litwin and Tyler Kern, the Business Casual crew, discuss how the pandemic is grounding airlines around the world, and with a financial outlook that indicates the industry will most likely not return to a pre-COVID scale, address the impacts to Delta, the airline sector and business travel jetting forward.

Every week, Business Casual brings topics to the forefront that affect travelers and workers in the aviation sector as well as other B2B industries. Tune in each Wednesday and Friday to stay abreast of the trends and news shaping our country and skies today.

Follow us on social media for the latest updates in B2B!

Twitter – @MarketScale
Facebook – facebook.com/marketscale
LinkedIn – linkedin.com/company/marketscale

Follow us on social media for the latest updates in B2B!

Image

Latest

courage
Creative Confidence and Moral Courage: The Leadership Traits Business Schools Should Be Betting On
May 25, 2026

What students need from higher education is becoming harder to pin down than it once was. As higher education faces mounting pressure—from student disengagement to the rapid rise of artificial intelligence—institutions are being forced to rethink not just what students learn, but who they become. New research and industry signals suggest that technical knowledge…

Read More
healthcare
From the C-Suite to the Classroom: A Healthcare Leader’s Bet on the Next Generation
May 25, 2026

Healthcare isn’t short on strategy right now—it’s short on people, access, and experienced leadership where it matters most. In Texas alone, more rural hospitals have closed than in any other state over the past decade, leaving entire communities with limited access to care. At the same time, many health systems are realizing they haven’t…

Read More
AI
The AI Health Score: Turning Hallucinations, Agents, and AI Risk Into Board-Ready Insight
May 24, 2026

As artificial intelligence moves deeper into enterprise operations, many organizations are discovering that the real challenge is not adoption, but control. Traditional software has always been predictable: the same input produces the same output, making it possible to audit systems at a fixed point in time. AI changes that equation. Jeff Carson, founder of…

Read More
TheAIAudit
Introducing TheAIAudit: A Platform Built to Measure, Monitor, and Govern Enterprise AI
May 22, 2026

Enterprise AI is advancing faster than most companies can govern it. Behind the scenes, AI systems are already influencing decisions tied to revenue, operations, compliance, customer outcomes, and risk — yet many organizations still lack a clear way to measure, explain, or oversee what those systems are doing. That is the gap TheAIAudit was…

Read More