A Hard Landing Looms for Delta and Business Travel During Pandemic: Business Casual

In December 2019, sweeping all 11 categories, corporate travel professionals in the annual Business Travel News Airline Survey named Delta Air Lines the #1 airline for the ninth consecutive year—the only airline to have earned the top spot for business travel nine years in a row. But in a pandemic-stricken world, numerous industries are declining in the jet stream left by the coronavirus, including the aviation industry, forcing airlines globally to park planes, cut costs and raise capital to stem losses.

Powered by RedCircle

 

In what some analysts call the worst season in aviation industry, Delta posted a $2.8 billion adjusted net loss, or $4.43 per share, for the second quarter as passenger revenue plummeted 94%. And with the majority of companies whose workers travel via air for business reasons not willing to jeopardize the safety of their employees until a COVID-19 vaccine is developed, leading to a possible 12- to 18-month lag in business travel demand, Delta is projecting a poor-performing third quarter, expecting both revenue and flight capacity to be at only 20% to 25% of what it was at the same time last year.

As Delta hemorrhages $27 million each day, Daniel Litwin and Tyler Kern, the Business Casual crew, discuss how the pandemic is grounding airlines around the world, and with a financial outlook that indicates the industry will most likely not return to a pre-COVID scale, address the impacts to Delta, the airline sector and business travel jetting forward.

Every week, Business Casual brings topics to the forefront that affect travelers and workers in the aviation sector as well as other B2B industries. Tune in each Wednesday and Friday to stay abreast of the trends and news shaping our country and skies today.

Follow us on social media for the latest updates in B2B!

Twitter – @MarketScale
Facebook – facebook.com/marketscale
LinkedIn – linkedin.com/company/marketscale

Follow us on social media for the latest updates in B2B!

Image

Latest

Higher Education
From Measuring Memory to Measuring Thinking: How Simulation-Based Learning Could Reshape Higher Education
June 15, 2026

As artificial intelligence continues reshaping the workforce, higher education faces growing pressure to demonstrate its value beyond content mastery. According to the World Economic Forum’s Future of Jobs Report, employers expect 39% of workers’ core skills to change or become outdated by 2030, while 69% identify analytical thinking as the most essential workforce skill. As…

Read More
safer HVAC chemicals
The Future of the Trades Depends on Mentorship and Industry Veterans Passing Down the Craft
June 15, 2026

Across the United States, industries are grappling with a skilled labor shortage. According to industry research, millions of trade jobs are expected to go unfilled in the coming years as experienced workers retire faster than new ones enter the field. At the same time, trade school enrollment has steadily increased. The conversation around skilled trades—once…

Read More
outlet
From Power Shopping to Place-Making: Tanger’s Stephen Yalof on the New Outlet Experience
June 15, 2026

For decades, the outlet trip had a familiar rhythm: get in the car, drive beyond the city, hunt for deals and come home with bags full of discounted finds. But that old model is giving way to something more layered. As retailers reinvest in store experiences to give consumers more reasons to visit, outlet…

Read More
career
How Relationships Build a Career, Deepen Service and Define Purpose
June 10, 2026

In a workplace still shaped by hybrid schedules, remote communication and shifting expectations around professional growth, relationships have become more than a soft skill — they are a career advantage. Gallup’s latest workplace reporting shows that global employee engagement has fallen to 20%, reflecting a broader challenge for organizations trying to keep people connected,…

Read More