2021 Retail Refined
Ohi’s mission is to enable every brand to offer instant post purchase experience. Ben Jones, Founder of Ohi, chatted with Melissa Gonzales about Ohi’s origin and values. Jones founded Ohi when he had an injury that left him bedridden, and he realized he couldn’t order any of the products he needed and get them…
Latest
2021 Retail Refined
How CPGs Are Using Retail Sales Data to Set Their Brand Apart in 2022
With the assumption supply chain issues will continue to impact retail for the foreseeable future, how can retailers best optimize their assortments heading into 2022? This question was on Retail Refined’s Melissa Gonzalez’ mind when she spoke with Andrew Criezis, Head of Product for SMB Globally, at NielsenIQ. At NielsonIQ’s SMB segment, Criezis and his…
2021 Retail Refined
The New Profile of the Store Associate
The role of the store associate continues to evolve. This new profile is entrepreneurial and adaptive, selling to anybody anywhere. Brands with associates that build bonds versus being transactional only can see shopper value increase. Discussing this buzzy topic, Retail Refined host Melissa Gonzalez welcomed two experts, Bob Phibbs, Founder of the Retail Doctor, and…
2021 Retail Refined
Data is Shifting the CPG-Retailer Relationship
CPGs and retailers have always had strong ties. With consumer behavior shifts, more competition, and new technology tools, that relationship is evolving. In the center of the CPG-retailer relationship are AI and machine learning. Taking on this topic, Retail Refined host Melissa Gonzalez spoke with Ryan Powell, VP Retail Strategy and Consulting, at Insite…
2021 Retail Refined
One Company Wants to Fix How eCommerce is Built
Designed for retail leaders and lovers alike, Retail Refined explores the in-store technology of the future, challenges the industry’s preconceived notions, and brings together retail’s biggest names to understand the brand strategies that will define the next decade in retail. Transactions are the objective of any business. In those moments, whether online or in-store, the brand…
2021 Retail Refined
Live Streaming Has a Permanent Place in Retail. Here’s Why.
Live streaming adoption is accelerating for a host of reasons and has many applications. Retailers can take advantage of this channel to connect with consumers and sell directly to them. Talking about this emerging trend, Retail Refined host Melissa Gonzalez spoke with Kenneth Tan, Co-founder and CEO of BeLive Technology. The company offers live streaming solutions…
2021 Retail Refined
How Revlon Thinks Through Its Innovation Process
Leveraging retail trends and data are keys to staying on the minds of consumers. This week on Retail Refined, host Melissa Gonzalez talks with Keyla Lazardi, Revlon’s Chief Scientific Officer about how the cosmetics giant utilizes both trends and data when it comes to innovation. The two also discuss the future of the beauty industry and what trends Lazardi is most…
Latest
The Future of Residential College: Hybrid, Scalable, and Built for Student Demand
The traditional residential college experience is transforming. Driven by rising costs, declining enrollment, and student demand for flexibility, small private colleges are rethinking their academic models. A 2022 McKinsey & Company survey found that 65% of higher education students want aspects of their learning experience to remain virtual, even post-pandemic. This shift signals a…
CaseFlow by Vecna Robotics: Smarter, Safer Case Picking with Robotic Orchestration
At ProMat 2025, Vecna Robotics introduced CaseFlow, a next-generation case picking solution that combines robotic automation with real-time orchestration to deliver faster, safer, and more efficient warehouse operations. Presented by Senior Product Manager Rebecca Li, CaseFlow is designed to more than double productivity while reducing labor costs and improving safety—without the need to overhaul existing…
Pivotal Orchestration: Real-Time AI Coordination for Smarter, Safer Warehousing
At the heart of Vecna Robotics’ automation ecosystem lies Pivotal Orchestration—a powerful, real-time coordination engine that transforms how warehouse operations are managed. Showcased at ProMat 2025 by Senior Product Manager Rebecca Li, this orchestration platform is the key to unlocking seamless collaboration between autonomous mobile robots (AMRs), human associates, and warehouse management systems (WMS). Unlike…
What is Unreasonable Hospitality in EV Environments?
As electric vehicle adoption surges—projected to make up over half of all new car sales in the U.S. by 2030—the expectations around where and how we charge are rapidly evolving. Charging stations are no longer just utility hubs; they are becoming lifestyle touchpoints. Today’s EV drivers seek more than speed and convenience—they want frictionless technology,…
