Beyond Technology: The Experience Podcast

Beyond the Concept: Automate Your Manufacturing Processes with 3D Machine Vision Scanners

3D machine vision scanners are changing the manufacturing industry by augmenting automation systems to make their capabilities more powerful and adaptable. Terry Hermary, co-founder and CEO of Hermary, and Doug Taylor, principal engineer at Concept Systems, joined host of Beyond the Concept Tyler Kern to discuss how this technology is benefiting the industry. The…

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Latest

Beyond Technology: The Experience Podcast
Part 2: Quality Control in Delivery Only Ghost Kitchens Utilizing AI and Computer Vision

On the second part of a two-part episode of To the Edge and Beyond by Intel with Voice of B2B Daniel Litwin is Maria Meow, APAC Hospitality Vertical Marketing Manager for Intel’s Internet of Things Group, and Ankur Jain, Founder, and CEO of UdyogYantra Technologies, a company focused on bringing Industry 4.0 and its…

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Beyond Technology: The Experience Podcast
The Evolution of Self-Checkout Technology

Self-checkout solutions are gaining validation for their mass deployment across retail, QSR and hospitality verticals. As industries change and adapt, so too SCO processes, technology, and offerings. Beyond Technology reached out to Craig Bevan, VP Sales Commercial Director for Acrelec Group, for his perspective on the self-checkout & self-service kiosk landscape. “To the purist, a…

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Beyond Technology: The Experience Podcast
The Necessity of BOPIS in Today’s Retail Environment

To survive in today’s challenging retail environment, businesses need to get creative. BOPIS, or buy online pick up in-store, offers are no longer a differentiator in the retail space; they are a necessity. How are retailers making their BOPIS services stand out as more and more in the industry turn to this option to…

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Beyond Technology: The Experience Podcast
Relationship Building the Nordic & Baltic Way

No matter the location or region a business is located, a partnership is the cornerstone of success. Markku Nopanen, Managing Director for Acrelec Nordics & Baltics, understands the importance of forging long-lasting relationships. Nopanen provided his unique perspective on partnership in bringing technology solutions to the Nordics and Baltics. One essential mission for Nopanen…

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Beyond Technology: The Experience Podcast
Next-Gen Timer Making Drive-Thrus More Efficient

For many, drive-thrus are an essential way to get a meal outside of their home due to the pandemic. Making drive-thrus more efficient is on the mind of many in the QSR industry, and Acrelec is no exception. Andrew Nosal, Innovation Product Manager at Acrelec, brought Beyond Technology’s host, Tyler Kern, up to speed…

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Beyond Technology: The Experience Podcast
The Role of Table Service for Restaurants During Reopening

The COVID-19 pandemic has been a crisis for restaurants, but, as they begin to reopen, there are some interesting lessons being learned. In places like the United Kingdom, restaurants are only being allowed to open with table service to prevent crowding at a bar or counter for orders as may have occurred in the past….

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personal branding
Personal Branding Now Drives B2B Success, Customer Trust, and Competitive Advantage
December 5, 2025

Personal branding has rapidly shifted from a “nice-to-have” to a strategic imperative in B2B marketing, reshaping how companies communicate, differentiate, and build trust. As industries evolve and professionals take on more dynamic, multi-stream careers, visibility and authenticity have become critical assets. Key findings from the Edelman + LinkedIn Thought Leadership Impact Report show that…

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IT
Real-World IT Practices Are Streamlining AV Deployments and Raising the Bar for Consistency
December 4, 2025

For years, the AV industry has discussed the long-anticipated convergence with IT—but that shift is no longer theoretical. With cloud adoption accelerating, hybrid work normalizing, and organizations rebuilding digital infrastructure after years of rapid change, AV systems now sit squarely on the IT backbone. In fact, the majority of newly upgraded conference rooms require network-centric…

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ROI
ROI Case Study
December 3, 2025

Denials are no longer a slow leak in the revenue cycle—they’re a fast-moving, rule-shifting game controlled by payers, and hospitals that don’t model denial patterns in real time end up budgeting around losses they could have prevented. PayerWatch’s four-digit, client-verified ROI in 2024 shows what happens when a hospital stops reacting claim by…

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coverage
Clip 2 – Fighting for Coverage: One Patient’s Story
December 3, 2025

Health insurers love to advertise themselves as guardians of care, but the real story often begins when a patient’s life no longer fits neatly into a spreadsheet. In oncology especially, “coverage” isn’t a bureaucratic checkbox—it’s the fragile bridge between a treatment that finally works and a relapse that can undo years of grit…

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Other Beyond Technology: The Experience Podcast
Beyond Technology: Conversational AI and QSR Customer Experiences
February 6, 2020

Host Daniel Litwin is joined by guests Peter Seltenright, sales director for Artificial Solutions, and Austin Curry, product manager for Acrelec, to discuss the future of self-ordering kiosks. These self-powered experiences, including potential, conversational voice-powered ordering, are a critical component of powering up customer experiences – according to Tillster, 65% of customers would be…

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Beyond Technology: How Technology is Transforming the Restaurant & Dining Industry
December 5, 2019

The wave of technology sweeping the globe is leaving no stone unturned, including in the restaurant and dining industry. In fact, technology has transformed the way we order, dine out and hit the drive-thru. On this episode of Beyond Technology: The Experience Podcast we unpack how new tech can leverage the dining experience or, alternatively,…

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Beyond Technology: Improving the Customer Journey in QSRs
November 12, 2019

On this episode of Beyond Technology: The Experience Podcast brought to you by Acrelec, Clément Pévrier, head of digital projects for Udvise, joined Tyler Kern for a discussion focused on Udvise, founded by Acrelec to be the expert agency in digital solutions for the QSR industry. Ordering Kiosk’s were a main focus of the discussion….

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Beyond Technology: The Benefits of AI in the QSR Industry
October 29, 2019

On this episode of Beyond Technology: The Experience Podcast by Acrelec, Vincent Attia, Data Processing Manager for Acrelec, spoke with host Daniel Litwin, The Voice of B2B, about utilizing AI in the QSR (Quick Service Restaurant) industry. Attia began the conversation with a brief explanation of what AI is in the food service industry;…

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Beyond Technology: Integrating Kiosk Hardware in Store Environments
October 22, 2019

Integrating kiosks into a store or restaurant environment starts with a meeting of the minds. One of the most important things to understand as early as possible in the process–before implementation–is who the consumer is and what the store wants to achieve both today and tomorrow. While there are a number of initial decisions…

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Beyond Technology: Exploring Jobs and Company Culture at Acrelec
October 21, 2019

A great job is about more than just clocking in and out each day. More and more employees are searching for careers with purpose at companies with an international outlook and an eye on the future. At Acrelec a global company offering contemporary brand marketing, they aim to be more than just a great job,…

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Beyond Technology: Using Tech to Improve the Retail Customer Experience
September 25, 2019

The ease of online shopping has put a speed bump in the traditional retail experience. But brick-and-mortar stores are putting on their thinking caps, rolling out massive changes that make shopping an exciting, worthwhile experience. The retail industry is capitalizing on today’s experience driven economy, integrating tech and digital trends to drive engagement and…

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Beyond Technology: How AI Is Making Digital Ordering More Personalized Than Ever
September 25, 2019

Like other industries affected by the growth of the experience economy, restaurants and QSRs are feeling the pressure to make the customer journey as frictionless as possible. Acrelec’s digital ordering technology solution helps make the customer experience easy, the kitchen more productive, and ultimately the restaurant more profitable. On this episode of Beyond Technology:…

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Customer Curation in the Drive-Thru Market: How to Seamlessly Roll Out Personalized Tech
September 6, 2019

Technology has transformed the way we shop and make decisions. With a little bit of data, a transaction can be curated specifically to each customer. Drive-thru transactions are no exception to the trend, and food and beverage giants like McDonalds and Starbucks are investing heavily in customer personalization and decision technology for their drive-thru transactions….

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