What Drives An Effective Loyalty Program? Figuring Out the “Magic Formula.”

 

The QSR industry is one that is full of endless possibilities when it comes to the customer experience. In this clip of an upcoming episode of The Main Course, Barbara Castigila speaks with Peter Klayman who is the QSR and Restaurant Practice Lead at Bottle Rocket about the QSR customer experience. The two talk about utilizing app orders, drive-thru and curbside pickup to enhance the customers experience as well as what makes the most effective loyalty program.

Follow us on social media for the latest updates in B2B!

Image

Latest

sustainable transformation
The Path to Sustainable Transformation Is Rooted in Strategy, Execution and Reflection
November 1, 2024

Many strive for change, yet achieving and sustaining it is a complex journey. As people chase higher goals, often in career, personal growth, or relationships, the need to reevaluate approaches to sustainable transformation becomes apparent. Research suggests that nearly 80% of New Year’s resolutions fail by mid-February, indicating a need for sustainable systems, not…

Read More
cloud-based solutions
C3 Cloud-Based Solutions Delivers Real-Time Transparency, Driver Coordination, and Simulation Tools for a Resilient Supply Chain
October 31, 2024

The logistics industry faces constant challenges as the need for efficient, cloud-based solutions intensifies. Many warehouses continue to operate manually; up to 53% of employee time is spent on non-value-adding tasks like walking and searching for items, according to industry studies. This manual approach not only hampers efficiency but leads to significant delays, errors,…

Read More
personalized solutions
Personalized Solutions Through Data Are the Future of Aligning Healthcare Staff Needs with Patient Outcomes
October 31, 2024

The healthcare industry faces unprecedented challenges, with workforce shortages pushing hospital labor costs to over 60% of total expenses. This strain is compounded by rising burnout rates among healthcare providers, particularly nurses. A recent AMN Healthcare survey revealed that nurses are prioritizing well-being and flexibility in 2024, underscoring the urgent need for personalized solutions…

Read More
Transforming Education: Connected Education Kits for Rural Markets
Transforming Education: Connected Education Kits for Rural Markets
October 31, 2024

In the latest episode of The Edge and Beyond podcast, Michelle Dawn Mooney dives into the transformative role of technology in education, highlighting Intel’s Connected Education Kits. Developed in partnership with ApplianSys, these kits are designed to bring quality digital learning to underserved and remote communities. The discussion explores how these kits are a game-changer…

Read More