Articles by tag: fast food

Shake Shack Beat its Q1 Profit Expectations. The Key Was Technology, LTOs, and Efficient Operations.

Shake Shack
  Shake Shack's Q1 performance has been nothing short of spectacular, showcasing a brand that understands its market and is not afraid to innovate. The fast-food giant has Read more


IC System's dedicated team
IC System – Meet Our Collectors
November 29, 2023

At IC System, the language of empathy speaks louder than the transactions of debt collection. In a compelling video feature, IC System’s dedicated team casts a spotlight on their unique approach—combining heartfelt empathy with innovative solutions to navigate the often challenging landscape of financial obligations. IC System champions a path of compassion, delving deep […]

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IC System team members
Why Nice People Work at IC System
November 29, 2023

This video highlights one of the core values that drives IC System – People. Hear from IC System team members as they share their experiences and insights on how IC cultivates a family-like atmosphere built on genuine human connection. Key takeaways: People come first: IC focuses on building strong relationships, both with customers and […]

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Architectural Specifications
Draper Adds Architectural Specifications Manager in South Central U.S.
November 29, 2023

(Spiceland, Ind.) – Draper, Inc., has announced the addition of an Architectural Specifications Manager for the south-central United States. Jay Linville joins Draper after more than 30 years of experience working with the architectural community—including major players in the commercial window shading industry. “Jay’s experience working with architects specifying solar control solutions for major commercial […]

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Shake Shack Beat its Q1 Profit Expectations. The Key Was Technology, LTOs, and Efficient Operations.
May 11, 2023

Shake Shack’s Q1 performance has been nothing short of spectacular, showcasing a brand that understands its market and is not afraid to innovate. The fast-food giant has returned to pre-COVID numbers, proving its resilience in the face of adversity. What can the larger QSR industry learn from Shake Shack and its business model, use […]

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Jollibee Has the Mission to be a Top Five Restaurant Group in the World
June 27, 2022

Barbara Castiglia interviews Maribeth Dela Cruz, President of Jollibee North America, to discuss Jollibee and its presence in North America. Jollibee is on the fastest growing Asian restaurant companies in the world. Cruz has been with the Jollibee company for thirty years and has worked her way from shift manger to her current role as […]

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Is it Time to Reinvent the Drive-Thru?
November 17, 2021

Traditional American fast food is perceived by many to be inevitably unhealthy; however, it doesn’t have to be. Amy’s Kitchen is reinventing the classic American drive-thru one organic, vegetarian burger at a time. In this episode of The Main Course, Host Barbara Castiglia sat down with the President of Amy’s Drive-Thru, David Wolfgram, to […]

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What Drives An Effective Loyalty Program? Figuring Out the “Magic Formula.”
October 8, 2021

The QSR industry is one that is full of endless possibilities when it comes to the customer experience. In this clip of an upcoming episode of The Main Course, Barbara Castigila speaks with Peter Klayman who is the QSR and Restaurant Practice Lead at Bottle Rocket about the QSR customer experience. The two talk […]

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New Taco Bell Defy Goes Touchless on its Drive Thru
August 16, 2021

It’s all the buzz as the future of fast food, as Taco Bell is ready to revolutionize the drive-thru. Taco Bell Defy is a new concept from the famous chain, and they’re set to break ground on the first store later this month in Brooklyn Park, Minnesota. The future of fast-food drive-thrus just might be […]

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Creating A Vibe With Chronic Tacos
August 9, 2021

From new technologies and changing food trends to supply chains and innovative concepts, the restaurant industry is everchanging. Host Andre Natera shares kitchens, plates and stories with food and beverage superstars, preparing a new dish and offering valuable insights from the front lines of the culinary industry.   On this episode of Run The Pass, Host Andre […]

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Walmart Closing Most In-Store McDonald’s By Summer’s End
May 26, 2021

The pandemic is forcing retailers to rethink their strategy to their brick-and-mortar locations. One of those retailers, Walmart, has already closed several in-store McDonald’s locations they consider their physical partnerships. On this episode of Marketscale TV, Voice of B2B, Daniel Litwin talked with Prof. Ed Fox, Professor of Marketing, Director, JCPenney Center for Retail Excellence […]

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Do Debt-Free Degree Programs Work For Fast Food Employees?
April 19, 2021

Chipotle dropped the news it will allow their employees to go to college tuition-free if they major in Agriculture, Culinary, or Hospitality degree programs. They are not the first QSR to launch a program like this: McDonald’s and Taco Bell also offer some form of tuition assistance. When given a critical analysis, do programs like […]

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Competition Heats Up as Technology Transforms the QSR Industry
March 10, 2021

By now you are probably accustomed to all new ways to get fast food. Companies are trying out everything from voice assistants, smart menu boards, automated ordering and now they can even take payments with facial recognition. It is the fast food digital revolution… and the competition is fierce. So who is at the […]

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