Articles by tag: QSR

CosMc’s Demonstrates McDonald’s Ability to Further Expand the QSR Industry and Challenge Its Competitors

CosMc's restaurant in Illinois

McDonald’s recently threw its hat into the beverage-leaning QSR ring with the launch of its CosMc’s chain. Can this latest innovative strategy in expanding its menu offerings challenge the more established competitors in the industry and enhance customer experience? Joe Reinstein, Executive Director at the Digital Restaurant Association, provided some timely insight into McDonald’s […]

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Improved AI Technology is Going to Change How Efficient QSRs Are For Customers and Driving Profits

Quick service restaurants (QSRs) and AI are becoming indispensable for improving efficiency, customer satisfaction, and revenue. AI streamlines order processing, enhances inventory management, personalizes customer experiences, optimizes workforce deployment, and adapts quickly to market trends. Collectively this all helps transform the QSR sector with increased efficiency, reduced costs, and superior customer experiences. Additionally, when […]

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Shake Shack Beat its Q1 Profit Expectations. The Key Was Technology, LTOs, and Efficient Operations.

Shake Shack’s Q1 performance has been nothing short of spectacular, showcasing a brand that understands its market and is not afraid to innovate. The fast-food giant has returned to pre-COVID numbers, proving its resilience in the face of adversity. What can the larger QSR industry learn from Shake Shack and its business model, use […]

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Subway’s Electric Vehicle Chargers: The Sustainable EV Solution for QSRs?

Subway is sparking change in the fast food industry with their plans to electrify their parking lots. In a statement made in late February, Subway said that it plans to partner with Florida-based EV charging infrastructure company GenZ EV Solutions to add electric vehicle chargers at select locations this year. The larger goal for […]

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Fast Food Foot Traffic is Dipping While Net Sales Remain Up. Can QSR Keep This Dynamic Up?

It’s been a tough couple of years for restaurants and QSRs. The pandemic, supply shortages, and inflation have done the notoriously tight-budgeted industry no favors. But as those issues fade into history, what does the future hold for the restaurant and QSR industry? Recent Revenue Management Solutions quick-service restaurant (QSR) data for January 2023 […]

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Chipotle Seeks to Hire 15,000 Workers Amid Tech Layoffs

(Bloomberg) — Chipotle Mexican Grill Inc. is adding 15,000 jobs across its North American locations — a sign that demand for restaurant food is robust despite high inflation and economic uncertainty. The burrito chain’s hiring push is meant to ensure its more than 3,000 US restaurants are fully staffed for the company’s busiest season, which […]

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Where Did All the Breakfast Traffic Go?

Breakfast traffic is slowing. Revenue Management Solutions said breakfast traffic in the QSR segment dropped 7.4% in a year-over-year comparison from November 2021 to November 2022. Yet dinner traffic for the same month dropped less than 1% from the previous November, and lunch was down 3.9% from 2021’s figures. Morning commuter traffic is up, but […]

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grocery prices
Grocery Retailers Need to Adopt Adaptive Supply Chain Strategies to Stabilize Rising Grocery Prices
April 26, 2024

As recent reports highlight a cooling in overall inflation rates, the grocery sector tells a different story. Over the past three years, grocery prices have surged by 21%, outpacing the general inflation rate of 18% during the same period. This divergence is particularly pronounced in certain food items, where price increases have reached as […]

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Cybersecurity Challenges in healthcare
Old Systems are Creating Cybersecurity Challenges for Healthcare Orgs
April 26, 2024

Healthcare organizations face significant hurdles in maintaining strong and secure cybersecurity measures as tech evolves. Some of that is due to aging network infrastructures and high costs of essential software, which have created complex cybersecurity challenges. As healthcare continues to rely increasingly on digital solutions for patient care, the stakes for securing these systems […]

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cybersecurity challenges
Healthcare Providers Must Combine Zero Trust Architecture and Threat Modeling to Address Cybersecurity Challenges
April 26, 2024

In today’s increasingly digital world, the healthcare sector faces significant cybersecurity challenges, necessitating urgent and sophisticated responses. The recent draft guidance issued by the FDA on cybersecurity for medical devices highlights a critical juncture for the industry: the need to implement and scale best practices in cybersecurity is more pressing than ever. As healthcare […]

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New Penalties is a Push to Mitigate Cybersecurity Threats in Telecommunications and Healthcare
April 26, 2024

Cybersecurity has emerged as a critical issue in telecommunications and healthcare—two industries intertwined as essential services. With both sectors recognized as critical infrastructure, the consequences of cyber attacks can be far-reaching, impacting everything from individual privacy to national security. While recent regulatory changes are aiming to tighten security protocols, it also raises questions about […]

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QSR Franchise “JARS” Creates a Delicious Opportunity for Restauranters
December 9, 2022

Are jars the next big trend in dessert-themed QSR restaurants? QSR magazine reported Orange County, California, joined Texas in expanding a new QSR franchise, JARS, by Fabio Viviani. Viviani, the noted chef and restauranteur is set to open his flagship location in Chicago this fall, followed by ten locations in Texas and the newly […]

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Shake Shack Kiosks Are the Latest Innovation for 35 Locations
December 2, 2022

Shake Shack kiosks are the path forward with the company announcing 35 locations under construction for the digital ordering system, as reported by QSR. A total of 10–15 drive-thrus, walk-up windows, core buildings, food courts, and disruption of typical fast-food giant real estates such as roadside pull-offs and stadiums, have been planned. Sam Oches, Editor […]

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The Drive-Thru is Pivotal for QSR’s But How Can They Be More Efficient?
August 17, 2022

The pandemic accelerated many aspects of the restaurant industry, including the ways in which consumers interact with QSR’s. Bringing in the Global Head of Technology for Xenial, host Barbara Castiglia spoke with Chris Siefken about the changing nature of QSR’s and the technology that is here to address them. Restaurant technology is, and always has […]

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How QSR’s Have to Navigate Shortages & Inflation
April 18, 2022

Wing It On! is a QSR brand focused on providing chicken lovers with better wings and sandwiches in a takeout and delivery model. Matt Ensero, Wing It On’s CEO, launched his first location in 2011 in Waterbury, CT. Today, Wing it On! is in ten locations with one food truck and nine brick & mortar […]

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One Chain Has Unfrozen the Dessert Market with a Rapid Expansion
March 7, 2022

The Main Course served up something sweet when Nicole Di Pietro, Vice President at Jeremiah’s Italian Ice, dropped in to talk all about these tasty frozen treats served up with a smile. Jeremiah’s Italian is no newbie to the frozen treat stage; they’ve been scooping Italian Ice since 1996. Florida residents know Jeremiah’s, where it […]

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How A&W Floated Through the Pandemic Without Laying Off a Single Employee
December 23, 2021

As arguably the oldest franchise brand, A&W is known for its classic root beer floats, but many aren’t aware of the many other options they offer at their many franchised stores. John Palumbo, senior director of franchise development at A&W, spoke with Host Barbara Castiglia about the history and future of the brand, including […]

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Why Are McDonald’s Ice Cream Machines Seemingly Always Down?
November 23, 2021

Key Points 86 Repairs utilizes technology for data-centric decisioning in restaurant industry. Restaurant industry lacks data to utilize preventative maintenance plans. Data and technology will continue to move restaurant industry forward. Commentary: Daniel Estrada, co-founder and CEO of 86 Repairs, noticed a large gap in the restaurant industry, which ultimately lead to the formation […]

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Navigating New Standards and Workflows in QSR
November 17, 2021

The pandemic pushed many changes in the retail and restaurant space, particularly among QSRs. Consumers adapted to these changes by demanding quick and convenient options through technological options such as BOPIS. On this episode of the Gauge Capital Podcast, Host Brent White talked with Sam Banon, Senior Vice President at Gauge Capital, and Luis […]

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When It Comes to Customer Data, What Do Restaurants Really Need to Capture?
November 10, 2021

Key Points: QSRs experienced a quick, major disruption during pandemic. Technology and data are pivotal to QSR success. Bottle Rocket helped build the Chick-Fil-A customers love today. Commentary: Host Barbara Castiglia discussed all things modern restaurant management with Peter Klayman, quick service restaurant (QSR) and practice lead at Bottle Rocket. Klayman focuses on consulting […]

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