Lockton
Excellence culture in business is not solely about achieving strategic objectives or generating revenue; it also pertains to nurturing relationships and fostering a supportive environment for both personal and professional growth. This approach shapes organizations into communities where employees feel valued, empowered, and motivated to deliver their best. The commitment to exceptional service transcends business…
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Community Generated Content - Lockton
Unveiling the Path to Personal Excellence On and Off the Diamond
Matt Brost from Lockton discusses the concept of enhancing personal excellence with his guest, Ian Kinsler, a former Major League Baseball player. They delve into various topics, including upbringing, sports, and influential mentors on this episode of Excellence Culture. Kinsler shares stories from his childhood in Tucson, Arizona, highlighting the importance of being active and…
Community Generated Content - Lockton
The Secret Sauce to Business Success? Employee and Customer Satisfaction
Employee and customer satisfaction are critical cornerstones of a successful business model, and they form the underpinning of this enlightening conversation on Excellence Culture between Matt Brost of Lockton and John Kundmueller, President of Freedom Park. They explore the pursuit of excellence in various aspects of life, from the boardroom to the storeroom. Matt expresses…
Community Generated Content - Lockton
Business Growth: The Inspiring Journey of Parks Coffee
Business growth isn’t merely a function of strategy or market conditions; often, it’s embedded in the DNA of the company and its leaders. One such inspiring example is Parks Coffee, led by CEO Clay Parks. He sat down with Matt Brost on this episode of Excellence Culture to tell the story of Parks Coffee. His…
Business Services
An 18-Hole Attitude Towards Building a Culture of Excellence
Building a culture of excellence doesn’t happen by sinking a hole-in-one on the first hole of a golf game; the match isn’t over until completing the 18th hole. Managing a country club is a similar analogy. Building that culture of excellence takes stamina, dedication, and a willingness to achieve the mission. In today’s fast-paced…
Business Services
Holt Cat: How a Woman Business Leader Helped Build a Culture of Excellence
In the longstanding pursuit of excellence in organizational culture, can the secret to success be a woman business leader? For one male-dominated industry, the answer proves a resounding yes. Companies strive to build environments that foster talent growth, inspire integrity, and encourage work ethic – all foundational traits of a distinctive corporate culture. Organizations with…
Business Services
A New Era in Digital Entertainment: From Backyard Battles to Global Stardom with Dude Perfect’s Garrett Hilbert. Part 2 of 2
The journey from backyard battles to global stardom continues in part 2 of Matt Brost’s interview with Garret Hilbert. In recent years, the digital entertainment landscape has undergone a seismic shift. No longer are celebrities solely born from traditional media; now, a new breed of stars emerges from the vast expanse of the internet….
Latest
PCP Attribution Analysis
Dr. Sam Ambewadikar, RVP and Medical Director at Anthem National Accounts, joins Brent to unpack the power of primary care attribution analysis—a tool he helped pioneer to spotlight the clinical and financial impact of members not having an established PCP. Drawing from his background as a practicing pediatrician and claims analytics leader, Dr. Sam shares…
Sydney Health Demo
In this episode, Christina Firouztash, Executive Advisor of Digital Solutions at Anthem, gives a dynamic walkthrough of the Sydney Health app—Anthem’s flagship digital member experience. Christina showcases how Sydney delivers personalized, simple, and equitable navigation across benefits, including virtual care, pharmacy, financial transparency, and social services access. From contextual chatbots and ID card access to…
Pharmacy Part 1
In this episode, Brent chats with Katie Brennan, National Sales Director at CarelonRx, about making pharmacy benefits more accessible, consistent, and member-friendly. Katie spotlights Carelon new advanced home delivery model, which brings the pharmacy counter—and the pharmacist—into the member’s home. With fewer retail pharmacies offering extended hours and many patients lacking reliable transportation, CarelonRx is…
Inclusive Care
Sammy Gonzalez, Regional Vice President at Elevance Health, joins Brent for a deeply personal and impactful conversation on health equity and inclusive care. Sammy shares a powerful story of medical misdiagnosis tied to cultural assumptions, underscoring how bias—even unintentional—can hinder care quality. He highlights Elevance’s work to improve diversity in provider networks, enhance cultural competency,…
Latest Community Generated Content - Lockton
Community Generated Content - Lockton
Exploring Excellence Culture: A Journey of Caring, Passion, and Pursuit
Excellence culture in business is not solely about achieving strategic objectives or generating revenue; it also pertains to nurturing relationships and fostering a supportive environment for both personal and professional growth. This approach shapes organizations into communities where employees feel valued, empowered, and motivated to deliver their best. The commitment to exceptional service transcends business…
Unveiling the Path to Personal Excellence On and Off the Diamond
Matt Brost from Lockton discusses the concept of enhancing personal excellence with his guest, Ian Kinsler, a former Major League Baseball player. They delve into various topics, including upbringing, sports, and influential mentors on this episode of Excellence Culture. Kinsler shares stories from his childhood in Tucson, Arizona, highlighting the importance of being active and…
The Secret Sauce to Business Success? Employee and Customer Satisfaction
Employee and customer satisfaction are critical cornerstones of a successful business model, and they form the underpinning of this enlightening conversation on Excellence Culture between Matt Brost of Lockton and John Kundmueller, President of Freedom Park. They explore the pursuit of excellence in various aspects of life, from the boardroom to the storeroom. Matt expresses…
Business Growth: The Inspiring Journey of Parks Coffee
Business growth isn’t merely a function of strategy or market conditions; often, it’s embedded in the DNA of the company and its leaders. One such inspiring example is Parks Coffee, led by CEO Clay Parks. He sat down with Matt Brost on this episode of Excellence Culture to tell the story of Parks Coffee. His…
Business Services
Holt Cat: How a Woman Business Leader Helped Build a Culture of Excellence
In the longstanding pursuit of excellence in organizational culture, can the secret to success be a woman business leader? For one male-dominated industry, the answer proves a resounding yes. Companies strive to build environments that foster talent growth, inspire integrity, and encourage work ethic – all foundational traits of a distinctive corporate culture. Organizations with…
A New Era In Digital Entertainment: From Backyard Battles to Global Stardom With Dude Perfect’s Garrett Hilbert. Part 1 of 2
In the evolving arena of digital entertainment, one phenomenon that has captured millions of viewers’ attention is Dude Perfect, a collective of college friends who catapulted to YouTube fame with their elaborate trick-shot videos. What began as a friendly bet over a lunchtime game of ‘horse’ evolved into a viral sensation, their natural camaraderie and…
Becoming an Exceptional Leader and Creating A Success Culture
Success culture isn’t tied to hierarchies or positions; rather, it’s intricately woven into the very fabric of our mindset and behavior. That’s the profound takeaway from a stimulating exchange between Matt Brost and Clay Scroggins on the Show “Excellence Culture.” They both illuminate the pathway to creating an environment of excellence. This pursuit is…
Latest Videos - Lockton
Business Services
An 18-Hole Attitude Towards Building a Culture of Excellence
Building a culture of excellence doesn’t happen by sinking a hole-in-one on the first hole of a golf game; the match isn’t over until completing the 18th hole. Managing a country club is a similar analogy. Building that culture of excellence takes stamina, dedication, and a willingness to achieve the mission. In today’s fast-paced…
A New Era in Digital Entertainment: From Backyard Battles to Global Stardom with Dude Perfect’s Garrett Hilbert. Part 2 of 2
The journey from backyard battles to global stardom continues in part 2 of Matt Brost’s interview with Garret Hilbert. In recent years, the digital entertainment landscape has undergone a seismic shift. No longer are celebrities solely born from traditional media; now, a new breed of stars emerges from the vast expanse of the internet….
