Articles by tag: Cruise
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Supplement or Replacement? How Robotic Technology Should Help Solve the Hospitality Labor Shortage
The COVID-19 pandemic hit the hospitality industry hard, especially in the early stages of the crisis. While leisure and business travel is back, and America’s hotels are filling up again, another problem is making it challenging to keep the industry up and running—a hospitality labor shortage. The American Hotel & Lodging Association’s (AHLA) CEO […]
Why Hotels Should Learn to Love Robot Technology
The guest experience is getting upgraded at many hotels today thanks to innovative robot technology. Aloft Hotels first introduced the world’s first robotic concierge in the early 2000s, and in 2014, they brought Botlr, a robot butler service, to the team. These AI enhancements increased the guest experience through shorter wait times for room […]
Super Bowl LVII Ad Spots Sold Out. Why Did It Take So Long This Year?
Patrick Rishe, Host of “Suite Talk: The Business Behind Sports“, takes a look at the 2023 Super Bowl LVII Ad trends. An uncertain economy is one of the biggest factors as to why it took companies so long to buy out the ad spaces for this year’s Super Bowl. Not to mention we have […]
How Royal Caribbean is Elevating Entertainment At-Sea
— Live stage productions and musicians play a crucial role in making the experience of a Royal Caribbean cruise truly unforgettable. Behind the scenes, there’s a whole team of professionals dedicated to bringing top-notch entertainment to the passengers. The process starts with a creative team that conceptualizes the shows, selecting songs and choreography to […]
Cruise Lines Adapt to Rough Waters with Ever-Changing CDC Guidelines
Uncertainty is the name of the game for the cruises in 2022. To close out 2021, the industry, which has been struggling to unanchor itself from the financial and PR losses it faced during the pandemic, was hit with a fresh update from the CDC. The message was clear for travelers: stay away. Upgrading its […]
Why the Cruise Industry Requires a Unique Customer Service Model
The cruise industry was always a favorite for travelers, and it’s finally resurging after the pandemic. What does this new cruise experience look like, and what are guests now expecting? To answer this, Say Yes to Travel host Sarah Dandashy spoke with Paul Rutter. Rutter is a customer service expert, author, speaker, and spent 40 […]
Cruises Might Be Back Sooner Than You Think Says “The Cruise Guy”
As the world has been swept up in the madness of the pandemic, one of the industries that has been it the hardest has been the cruise industry. Many travelers have had their attention on flights and hotels, but avid cruisers are eagerly awaiting for the green light to cruise again. Powered by RedCircle In […]
Will COVID-19 Affect Travel Demand Post-Pandemic?: Say Yes To Travel
John Dekker is the one of the best Travel Agents I know. He’s been in the game for over 20 years with his company, but has worked for airlines, created model airplanes, and grew up with a father in the travel biz. He knows everything about travel! With over 30 years of experience in […]
8 Travel Trends for 2020: Say Yes To Travel
This week, on “Say Yes to Travel,” host Sarah Dandashy shares about a recent Forbes article outlining 8 travel trends to expect in 2020. Working in the travel and hospitality industry, Dandashy shares her views as a professional as well as a traveler. Which travel trends will excite you most? Among the trends discussed, a […]
3 Tech Trends Propelling the Cruise Industry Forward
In many ways, cruises are the ultimate culmination of the hospitality industry. These floating hotels/restaurants/casinos/movie theaters/venues attract almost 30 million passengers per year, and they also generate approximately $135 Billion in total yearly economic impact. However, this seemingly timeless industry is not immune to change. Modern passengers are often times looking for a more tech […]