Articles by tag: Employee satisfaction
Excellence culture in business is not solely about achieving strategic objectives or generating revenue; it also pertains to nurturing relationships and fostering a supportive environment for both personal and professional growth. This approach shapes organizations into communities where employees feel valued, empowered, and motivated to deliver their best. The commitment to exceptional service transcends business […]
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Community Generated Content - Lockton
The Secret Sauce to Business Success? Employee and Customer Satisfaction
Employee and customer satisfaction are critical cornerstones of a successful business model, and they form the underpinning of this enlightening conversation on Excellence Culture between Matt Brost of Lockton and John Kundmueller, President of Freedom Park. They explore the pursuit of excellence in various aspects of life, from the boardroom to the storeroom. Matt expresses […]
Business Services
As Unemployment Benefits Expire, How Can Businesses Bring Workers Back?
COVID’s economic and material disruptions gave many workers, across the blue- and white-collar spectrum, the tools to better analyze what they don’t like about their work lives. Inefficiencies of in-office work settings, dissatisfaction around low wages and unsafe work conditions, and insufficient medical benefits were laid bare. And workers responded, in many sectors, by withholding […]
Healthcare
Empowering Your Employees in the Face of Modern Workplace Stresses
The challenges healthcare executives and administrators face are constantly changing. Host Kevin Stevenson talks with the heroes behind the heroes that are enabling hospitals, urgent care centers and telemedicine operators to spend their time tending to patients, while they handle the logistics. For an organization to find long-term success, it requires a commitment from all parties. […]
Building Management
Conversations from the EDGE: The Value of Peer Groups
Jonathan Sterling, president of Maxair Mechanical spoke on this episode of Conversations from the EDGE about peer groups, and how they offer many benefits for an organization. Before Maxair joined the Service Logic group of companies, they participated in non-competitive peer groups with similar type businesses across the country. “Through this process, we gained […]
Engineering & Construction
Unlocking Efficiency and Job Satisfaction for Industrial Companies
The distance between perception and reality is farther apart than you think. That’s especially true when it comes to management’s perception of how employees feel. An anecdotal smile on the way out the door, hearing laughter among your crew… those don’t dig into how your employees’ job satisfaction, burnout level, or propensity to walk […]
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The Resurgence of Brick-and-Mortar Stores: One-of-a-kind Shopping Experiences Are Turning Customers into Brand Ambassadors
In the convenient world of e-commerce, big box stores are seeing a resurgence. Chains like Dick’s Sporting Goods, Walmart, and Target are experimenting with one-of-a-kind shopping experiences that can turn casual shoppers into loyal fans. In a recent Experts Talk roundtable, Allen Adamson, Co-Founder at Metaforce, highlighted how one-of-a-kind shopping experiences make for exciting […]
Revolutionize Customer Engagement Through Digital Augmentations in Physical Retail
The digital transformation of retail experiences in physical stores has become crucial as big-box retailers strive to maintain their relevance and competitive edge in a digital era. These retailers are embedding interactive features and digital augmentations in their physical locations to offer unique, engaging customer experiences. This approach merges the tactile allure of in-store […]
Enthusiastic and Trained Employees can Enhance Experiences and Drive Success in Physical Retail
In today’s retail landscape, big-box retailers are emphasizing the importance of their physical locations, even as the digital marketplace continues to expand. Stores like Dick’s Sporting Goods and Walmart are not just maintaining their brick-and-mortar presence but are actively enhancing it with features like interactive elements and new store openings. This reassertion of the […]
The Coexistence of Big Box and Small Retail Relies on Synergistic Relationships
Despite being long time competitors, big box retailers and small local businesses can both coexist in ways that benefit the other. Of course, both retail formats are different but by maintaining their core business models, the two can bank and leverage their strengths and still be open to synergistic relationships. During an episode of […]
