Articles by tag: food and beverage
McDonald’s recently threw its hat into the beverage-leaning QSR ring with the launch of its CosMc’s chain. Can this latest innovative strategy in expanding its menu offerings challenge the more established competitors in the industry and enhance customer experience? Joe Reinstein, Executive Director at the Digital Restaurant Association, provided some timely insight into McDonald’s […]
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Fast Food Customers Want More Convenience and Unique Fare. McDonald’s Answers with CosMc’s.
Earlier this month, McDonald’s unveiled its first CosMc’s location in Bolingbrook, Illinois, marking the launch of a new spinoff brand inspired by the McDonaldland mascot CosMc. Additionally, the restaurant chain is set to open 10 locations by the end of 2024, including nine in Texas. CosMc’s is a beverage-focused chain that will feature a […]
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Improved AI Technology is Going to Change How Efficient QSRs Are For Customers and Driving Profits
Quick service restaurants (QSRs) and AI are becoming indispensable for improving efficiency, customer satisfaction, and revenue. AI streamlines order processing, enhances inventory management, personalizes customer experiences, optimizes workforce deployment, and adapts quickly to market trends. Collectively this all helps transform the QSR sector with increased efficiency, reduced costs, and superior customer experiences. Additionally, when […]
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FBD Frozen’s 77X Frozen Cocktail Series Expands and Prepares Beverage Ready at the Call
The art of cocktail-making has evolved with technology at its side and it’s shaping a new frontier in mixology. Gone are the days of cumbersome processes and the labor-intensive nature of preparing exquisite frozen cocktails. The world is in a modern age where efficiency meets innovation. Businesses now have the opportunity to elevate their […]
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Restaurant Businesses That Want to Attract and Retain Talent Must Offer Competitive Wages and Innovative Programming to Employees
The landscape of restaurant businesses is in the balance of a major shift, grappling with a scarcity of skilled labor even as it strives to rebound from the pandemic. According to the National Restaurant Association, the year 2023 has proved monumental for the restaurant industry with sales expected to reach $997 billion. A crucial […]
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Chipotle is Expanding Into Rural Communities. It’ll Need to Reevaluate its Fresh Food Supply Chain.
Supply chain issues are far from over but Chipotle is expanding into a new market that could heavily impact their fresh food supply. The company recently announced its new expansion strategy to open in smaller towns, but some issues can arise beyond its control. The quest for unique and specific offerings in establishments like […]
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Customer Experience was Changed by the Pandemic, But Technology Came in to Revitalize It
The world was forever changed by the COVID-19 pandemic, and the customer experience industry, especially in the restaurant sector, has faced unprecedented challenges and transformation. The role of technology has been amplified, not only as a survival tool during a time of social distancing and lockdowns, but also as a driving force for long-term, […]