Articles by tag: IC System

Collecting Healthcare Debt in Highly Regulated Conditions

In the insightful Episode 39 of “Closing the Books,” Michelle Dove, IC System’s Corporate Counsel and Chief Compliance Officer, delves into the intricate realm of healthcare debt collection amidst the backdrop of evolving regulations. Dove highlights the imperative of staying abreast with the latest regulatory changes, such as updates from the Consumer Financial Protection […]

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Business Services
IC System’s DebtNext dPlat Certification

In the most recent episode of the “Closing the Books” by IC System, host Eric Johannes, Director of Marketing at IC System, speaks with Karen Jonas, Senior VP of Field Sales at IC System, and Frank Ellenberger, Director of Strategic Initiatives at DebtNext Software. IC System recently became the first vendor certified for DebtNext […]

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Articles
Effective Debt Management Holds the Keys to Small Business Cash Flow and Growth

Effective debt management through a robust accounts receivable system is essential for small business cash flow and growth, necessitating automated payment schedules and strategic policy adjustments. Collaborating with a collection agency as a strategic partner can enhance revenue recovery while preserving positive customer relationships. How critical is effective debt management for the financial health […]

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Articles
Maintaining Customer Relationships Creates a Tricky Proposition for Businesses Collecting Outstanding Debt

Could the desire to maintain strong customer relationships hinder a business’s need to collect outstanding debt? There are many factors businesses weigh when dealing with such delicate matters. Breaking down the complex world of debt collection, an article from IC System reveals a critical yet challenging aspect of business finance. It emphasizes the vital […]

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Business Services
IC System – Meet Our Collectors

At IC System, the language of empathy speaks louder than the transactions of debt collection. In a compelling video feature, IC System’s dedicated team casts a spotlight on their unique approach—combining heartfelt empathy with innovative solutions to navigate the often challenging landscape of financial obligations. IC System champions a path of compassion, delving deep […]

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Business Services
Why Nice People Work at IC System

This video highlights one of the core values that drives IC System – People. Hear from IC System team members as they share their experiences and insights on how IC cultivates a family-like atmosphere built on genuine human connection. Key takeaways: People come first: IC focuses on building strong relationships, both with customers and […]

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Articles
IC System Becomes DebtNext’s First Accredited Partner

St. Paul, MN, November 17, 2023 – IC System is proud to announce that DebtNext has made our company the inaugural member of its dPlat Partner Accreditation Program. As the first accredited company under the new program, IC System is a trusted partner for creditors looking to select a collection agency and integrate their past-due inventory using […]

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value-based care models
Value-Based Care Models Need Actionable Data Tools to Drive Patient Engagement and Outcomes
April 25, 2024

Healthcare delivery is undergoing a significant shift towards value-based care models. These models prioritize positive health outcomes and cost-effectiveness, unlike the previous focus on the quantity of services provided The success of these models heavily relies on patient engagement, a critical component that ensures patients actively participate in managing their health. This shift is […]

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emotional healing and resilience
Emotional Healing and Resilience: Dr. Ted Wiard’s Insights on ‘Through the Storm’
April 25, 2024

Navigating through significant personal loss and trauma requires more than just time; it demands emotional healing and resilience. The latest episode of Through the Storm tackles this complex topic with guest Dr. Ted Wiard, the Clinical Director and Founder of Golden Willow Counseling, who shares his profound experiences and professional expertise in overcoming life-altering […]

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absenteeism
EdTech Solutions Need to Design Learning Environments Students Crave to Reduce Absenteeism
April 25, 2024

A recent TIME feature showcasing the world’s top edtech companies offers a glimpse into the innovations shaping education globally. Companies from Singapore, the UK, Brazil, China, and the U.S. are at the forefront, demonstrating the pivotal role educational technology plays in transforming learning environments. This shift is particularly timely, as the COVID-19 pandemic has […]

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Challenge Your Industry
April 25, 2024

In today’s competitive landscape, simply meeting industry standards is insufficient for long-term success. Businesses must strive to exceed these benchmarks by creating unique and memorable customer experiences, as demonstrated by companies like Netflix and Shoreline Construction. Netflix transformed the movie rental industry by challenging conventional practices. Instead of requiring customers to visit stores and […]

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Other Articles
Small Business Debt Can be Managed Without Harming a Business’s Reputation
September 27, 2023

Navigating the network of small business debt can feel like a treacherous journey for many entrepreneurs. Often, the small scale and tight-knit nature of these ventures mean that even one or two delinquent clients can cause significant disruption to revenue streams. Nowadays, many reputations can be built or broken by customer reviews, and the […]

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Ethical Debt Collection: A Conversation with Al Oberdick of IC System
September 1, 2023

In the latest episode of Closing the Books by IC System, host Gabrielle Bejarano chats with Al Oberdick, a seasoned district sales manager with IC System. With a background in social work, Al joined IC System to champion ethical sales, finding the company’s core values in sync with his. Bejarano and Oberdick discuss the […]

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Closing the Books: Overcoming Debt Collection Challenges in 2023
June 6, 2023

Inflation continues to be something consumers have to deal with on a very regular basis. In addition, debt is burden that people from all walks of life have to contend with. So, when it comes to both of these issues, how can debt recovery agencies manage collections, their interactions with consumers, and work within new […]

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How to Start Collecting Business Debts – Quickly and Automatically with InstiCollect
April 15, 2023

Consumer debt is steadily climbing due to trends such as pandemic recovery (e.g., rent recouperation), fear of recession, healthcare (e.g., pushing more healthcare costs onto patients), and other current trends. Smaller businesses will be impacted more due to their lack of resources and training to collect this increased debt. In a new episode of […]

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Reflecting on a Career in Healthcare Collections, HFMA, and the Future of Healthcare Debt Recovery
April 7, 2023

Collections in general, but especially in the healthcare industry, require delicacy, patience, and intelligence, all while ensuring the company meets revenue goals and the client’s customer experience is cared for. IC System’s specially trained collections experts make this possible, from engaging in industry boards such as the Healthcare Financial Management Association (HFMA) and employing innovative […]

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Patient’s Responsibility in the Financial Side of Healthcare
March 16, 2023

Patients’ financial responsibility has been increasing over the years, and this trend is stepping-up healthcare costs, with no assurance it’s going to slow down in the future. According to patientengagementhit, patient financial responsibility increased by 11 percent in 2017, a rise from $1,630 in Q4 2016 to $1,813 in Q4 2017, totaling an increase of […]

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Closing the Books: Affordable Debt Collection Services with InstiCollect
December 13, 2022

When it comes to finding solutions that are seamless and proactive in the debt collecting sector, IC System has found one innovative answer. This episode of Closing the Books, host, Tyler Kern, spoke with Bryan Campbell, Business Development Manager at IC System, about one new method of managing accounts receivable that leads to affordable debt […]

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Closing the Books: Changes to Credit Reporting in Healthcare
December 13, 2022

The most expensive car ride someone may take in their life is an ambulance ride, which racks up to a whopping average of 1,200 dollars. Most individuals probably cannot or will not pay that bill outright, meaning it will serve as a form of debt to them. So, how is credit debt any different […]

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Closing the Books: How Regulation F is Reshaping the Debt Collection Industry
May 7, 2022

Returning guest Michelle Dove, Chief Compliance Officer and General Counsel for IC System, sits down with host Tyler Kern to discuss the changes implemented by Regulation F and how they’ve effected IC System as well as the broader debt collection world. “I am mainly tasked with understanding the law that applies to the collection industry […]

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