Articles by tag: National Retail Federation

Easy Returns Help Retain Customers. Instead of Charging Return Fees, Retailers Should Focus on Optimizing Reverse Logistics.

optimizing reverse logistics for returns

In 2022, returns cost the retail industry a whopping $816 billion in lost sales across the United States. This data, released by the National Retail Federation, highlighted the importance of optimizing reverse logistics — especially for fast fashion clothing retailers. Recently, H&M announced a return fee for its UK customers — and then […]

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Latest

2023
Sustainability in Retail is More Than a Checkmark, it Must be a Core Tenant

As the conversation on climate moves from change to crisis, sustainability in retail is no longer a dream to obtain; it’s a necessity that industry leaders take meaningful action. The retail industry, a notorious contributor to global waste and pollution, is a primary player in these dialogues. Recent studies suggest that around 85% of […]

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Articles
NRF 2023: The Top Trends & Technologies Shaping the Future Customer Experience

Retail was the main attraction at the Jacob K. Javits Convention Center in New York City on January 14-17, 2023. NRF 2023 was back in the Big Apple with a full slate of speakers, 100 sessions, and exhibitions from more than 950 major players in all facets of the retail space. What were some […]

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NRF 2022
Bringing One-click Checkouts to Merchants of All Sizes

Ian Leslie, Senior Director of Retail Advocacy at Bolt, joined Retail Refined for a live chat at NRF 2020. Bolt is a San Francisco-based one-click checkout solution powering checkout across e-commerce merchants across the internet. “We’re trying to bring one-click checkout to all merchants whether they’re big or small,” Leslie said. “Give them a best-in-class […]

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Retail
What’s in the Shopping Cart for the 2022 National Retail Federation’s Big Show?

In just a few short days, from January 16th through the 18th, the National Retail Federation will launch Retail’s Big Show in the shopping capital of the world, New York City. As retail professionals know, NRF is a nonprofit and the world’s largest retail association intending to “connect people to an industry that’s a great […]

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Cargomatic
Careers on the Move: Building Supply Chain Policy

“What I enjoy is bringing folks together to work collaboratively on solutions, including our members and partners like Cargomatic.” While the supply chain is featured daily in the media now, it’s not something most people thought about before. That’s not the case for the latest guest on Careers on the Move. Jon Gold, Vice President of […]

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Hospitality
The Business Side of Thanksgiving in Two Minutes

Today we’re going to breakdown some of the most important data and facts revolving around the business side of the holiday. Let’s start with the dinner itself. The Wednesday before thanksgiving is the busiest day of the year for most grocers across the U.S. simply because of the demand for turkey. Hence the name […]

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Listen Carefully, Respond Creatively
April 12, 2024

In this captivating episode of the Fans First series, Jesse Cole, the mastermind behind the Savannah Bananas, delves into the transformative business philosophy of “listen carefully, respond creatively.” This approach has not only skyrocketed the Savannah Bananas to fame but also serves as a universal blueprint for revolutionizing customer service and engagement across all sectors. […]

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Stacey Childress, Senior Advisor at McKinsey and Company, discusses higher ed
Bold Measures are Needed to Improve Investment in Higher Education
April 12, 2024

The stakes for higher education have never been higher as the educational landscape sees rapid evolution. As universities and colleges grapple with the dual challenges of technological disruption and increasing demands for accessible, quality education, the question of how best to implement investment in higher education becomes a priority. This debate has been ignited […]

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wake up healthy
Hey, it’s 9 am… Wake up Healthy with 9amHealth!
April 12, 2024

Healthcare Rethink host Brian Urban explores ways to wake up healthy and stay healthy with his guest, Dr. Avantika Waring, MD, the Chief Medical Officer, at 9amHealth. This episode delves into the transformative approach to healthcare delivery championed by 9amHealth. Dr. Waring’s journey from a humanities student with a love for French to a […]

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public safety and security
Strengthen Public Safety and Security: Modernize Radio Communication for Better Field Response
April 11, 2024

The importance of radio communication within public safety and security operations remains unbeaten in an era dominated by digital transformation. This medium, essential for over a century, continues to be the lifeline for responders on the front lines. From ensuring the safety of field agents to facilitating real-time critical information flow and enhancing situational […]

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Other Articles
National Retail Federation Survey Shows the Business Side of Halloween
October 29, 2019

Halloween may be one of the most popular holidays for children, but retail professionals are looking forward to it with high anticipation, albeit for different reasons. The National Retail Federation (NRF) has released its annual survey results that examine the economic impact of Halloween in the United States. While the numbers do not bare record […]

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This Week’s 3 Big Things in B2B: A Big Day for Space Travel and CEOs
October 24, 2019

These are the biggest stories in the B2B world this week! In fact, one is out of this world! Blue Origin, Jeff Bezos’ company focused on bringing people to the moon, announced three new business partners. Lockheed Martin, Northrop Grumman and Draper will all have a hand in the process of making commercial space flight […]

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NRF 2019 in 60 Seconds
January 16, 2019

There was so much to see at NRF 2019. Anyone in attendance can attest to the fact that three days was barely enough time to catch up on everything presented at the Javits Center this week. MarketScale hustled through every nook and cranny of Retail’s Big Show to learn what industry experts were seeing, […]

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