Articles by tag: retail
Successful retail requires flexibility. Recently, omnichannel was groundbreaking, but Retail Dive now reports it as a consumer baseline expectation. Let’s say a consumer is shopping on their mobile device. They transfer to their laptop to complete the transaction only to find an empty cart. These disconnections create enough friction for shoppers to jump and abandon […]
Latest
Software & Technology
Leveraging Smart Displays to Drive A Better Customer Experience
Smart displays in malls and retail stores offer a variety of information to guide consumer decision-making and behavior. But are today’s brick & mortar retail establishments taking full advantage of all the technological capabilities smart displays offer? meldCX’s Luke Foad and Intel IoT Group’s Stevan Dragas offer some insights and smart display trends retailers […]
Software & Technology
Cutting Wait Times Through Technology
Today’s consumers want new and easier ways to shop and travel. The challenges are therefore building innovative technology platforms that can help retailers and OEMs develop solutions to make user experiences easier. Inefi Technologies’ Leonard Gilbert-Wines and Intel IoT Group’s Stevan Dragas share how they’re helping lead the charge with technology that is cutting wait […]
2022 - Past Episodes
AI is Driving Market Personalization
When Gary Hawkings first started his career in retail, he didn’t know exactly where the road might take him. Rightfully, he has carved his own path and now sits down with host Christine Russo as the founder and CEO of CART, the Center of Advancing Retail and Technology to discuss CART’s purpose and the driving […]
2022 - Past Episodes
Introducing “What Just Happened?” with Christine Russo
Join Christine Russo, a leading industry analyst, in her discussions with leaders in retail, technology, innovation, metaverse and more. Getting consumers to stay means providing quality product and quality rewards. Andrew Forman, CEO and Founder of Givz.com, a donation-driven marketing tool, sits down with host Christine Russo to discuss the story behind Givz and […]
2022 Retail Refined
IBM Study Shows a Growing Portion of Consumers Embrace Hybrid Shopping
It’s the age-old question advertisers ask themselves: How do I ensure the brand is placed at the right place and right time to successfully engage our target audience throughout the customer journey? Discussing this loaded topic with Retail Refined Host, Melissa Gonzalez, is Karl Haller, partner of the consumer center of competency at IBM. One […]
NRF 2022
Studies Show Consumers Spend More Time Shopping in Digital Realities Versus a Digital Page
The convenience of online shopping means those crowded malls are no longer. No more waiting in a long line to purchase an item, no more pushing through crowds. But also, no longer being able to see the item in a room, on display. No more walking into a store and seeing the products incorporated […]