Closing the Books

Collecting Healthcare Debt in Highly Regulated Conditions

In the insightful Episode 39 of “Closing the Books,” Michelle Dove, IC System’s Corporate Counsel and Chief Compliance Officer, delves into the intricate realm of healthcare debt collection amidst the backdrop of evolving regulations. Dove highlights the imperative of staying abreast with the latest regulatory changes, such as updates from the Consumer Financial Protection…

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Latest

Business Services
IC System’s DebtNext dPlat Certification

In the most recent episode of the “Closing the Books” by IC System, host Eric Johannes, Director of Marketing at IC System, speaks with Karen Jonas, Senior VP of Field Sales at IC System, and Frank Ellenberger, Director of Strategic Initiatives at DebtNext Software. IC System recently became the first vendor certified for DebtNext…

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Articles
IC System Becomes DebtNext’s First Accredited Partner

St. Paul, MN, November 17, 2023 – IC System is proud to announce that DebtNext has made our company the inaugural member of its dPlat Partner Accreditation Program. As the first accredited company under the new program, IC System is a trusted partner for creditors looking to select a collection agency and integrate their past-due inventory using…

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Closing the Books
Small Business Debt Can be Managed Without Harming a Business’s Reputation

Navigating the network of small business debt can feel like a treacherous journey for many entrepreneurs. Often, the small scale and tight-knit nature of these ventures mean that even one or two delinquent clients can cause significant disruption to revenue streams. Nowadays, many reputations can be built or broken by customer reviews, and the…

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Business Services
Ethical Debt Collection: A Conversation with Al Oberdick of IC System

In the latest episode of Closing the Books by IC System, host Gabrielle Bejarano chats with Al Oberdick, a seasoned district sales manager with IC System. With a background in social work, Al joined IC System to champion ethical sales, finding the company’s core values in sync with his. Bejarano and Oberdick discuss the…

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Business Services
Closing the Books: Overcoming Debt Collection Challenges in 2023

Inflation continues to be something consumers have to deal with on a very regular basis. In addition, debt is burden that people from all walks of life have to contend with. So, when it comes to both of these issues, how can debt recovery agencies manage collections, their interactions with consumers, and work within new…

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Articles
How to Start Collecting Business Debts – Quickly and Automatically with InstiCollect

Consumer debt is steadily climbing due to trends such as pandemic recovery (e.g., rent recouperation), fear of recession, healthcare (e.g., pushing more healthcare costs onto patients), and other current trends. Smaller businesses will be impacted more due to their lack of resources and training to collect this increased debt. In a new episode of…

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Latest

Scott Stevens
A Father’s Legacy: Balancing Career and Parenthood in the Tech Industry with Scott Stevens
December 19, 2024

For Scott Stevens, a veteran of the semiconductor and PC industry, it’s not just the innovation and technological revolutions that mark the timeline of his journey. More precious are the personal milestones: the births of his three children, Jenny, Will, and Cole. As a dedicated father, he prioritized carving out time during his bustling…

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Vibration solutions for microscopes
Tailored Vibration Solutions for Microscopes Enhance Accuracy, Stability & Precision
December 19, 2024

Welcome to another engaging episode of “Vibrations,” a TMC podcast hosted by Daniel Litwin, the voice of B2B. This episode dives deep into the intricacies of tailored vibration solutions for microscopes, an essential tool in various scientific and industrial settings. Join us as we explore how these solutions enhance the functionality and precision of…

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Madewell
Madewell’s Data Driven Evolution for Today’s Consumer
December 19, 2024

In the ever-evolving world of retail, success hinges on understanding the modern consumer’s priorities: personalized shopping, timeless quality, and seamless experiences. Madewell, a denim-first brand, has leaned into these trends by redefining its in-store shopping and product strategies. With the rise of digital integration and customer-driven design, the stakes have never been higher for…

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Retail Reimagined: Unpacking the Retail in Box for Small & Medium Retailers
Retail Reimagined: Unpacking the Retail in Box for Small & Medium Retailers
December 19, 2024

India’s retail sector is experiencing a digital revolution, and Intel’s Retail in a Box is leading the charge. In this episode of To the Edge and Beyond, host Michelle Dawn Mooney explores how this innovative solution integrates AI-driven analytics and advanced POS systems to streamline operations for India’s 10-13 million kirana stores and small…

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Other Closing the Books
Collections Overview with IC System Director of Operations
February 16, 2023

IC System, a family-owned and nationally recognized debt collection agency with 85 years of experience, can effectively help you recover revenue and ease your accounts receivable burden. Whether you’re a first-time client or have previously worked with other agencies, we simplify the process of sending accounts to collections. On today’s episode of Closing The Books,…

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How Can a Debt Collection Agency Recover Your Revenue With Efficiency?
February 16, 2023

IC System, a family-owned and nationally recognized debt collection agency with 85 years of experience, can effectively help you recover revenue and ease your accounts receivable burden. Whether you’re a first-time client or have previously worked with other agencies, we simplify the process of sending accounts to collections. On today’s episode of Closing The Books,…

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Challenges of Debt Collection 2023
January 25, 2023

On the newest episode of Closing the Books, a podcast by IC System – expert in all things debt collection – host Gabrielle Bejarano chats with President and CEO of IC System, John Erickson, about the challenges of debt collection for the previous years, rolling into 2023. The two discuss… 1) The impact the past…

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Tax Season for Utilities
January 1, 2023

Every day, more and more cases arise within the utility industry where customers find themselves with average balances increasing over 25%, especially given current economic indicators of inflation. Energy bills are piling up, and consumers are disconnecting as their bills become more difficult to pay off. For debt collection agencies, the longer the disconnected account…

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Find Hidden Revenue In Your Late-Stage Healthcare Receivables
January 1, 2023

IC System SMEs discuss how our company uses a unique late-stage program to find your hidden revenue.

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Tips For Small Business When Submitting Debt To A Collection Agency
January 1, 2023

Small businesses often have little to no experience in working with a collection agency and it is often something that business are hesitant to pursue without the proper knowledge. To discuss this in-depth, podcast host, Tyler Kern, welcomed guest Bryan Campbell, Business Development Manager at IC System, to discuss small business entering a partnership with…

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Inside IC System’s Successful Partnership with Genomind
January 1, 2023

Finding a perfect match can be difficult, but sometimes things just click. That’s the case with IC System and Genomind.  Genomind, a company utilizing genetics as a data point in diagnosing mental health challenges, wanted a recovery agency that, instead of aggressively going after those who hadn’t yet paid for the services provided, would take…

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How Government and Utilities Organizations can Write Better RFPs
January 1, 2023

Class was in session on Closing the Books as Tyler Kern got a crash course in the secrets behind writing an accurate collections RFP to capture vendors’ attention and deliver the results businesses desire. IC System Proposal Manager Mark Pollard provided insights into what vendors like IC System look for in a well-written RFP that…

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Keeping Up with Regulatory Change in the Collection Industry
January 1, 2023

With 50 states and seemingly a different set of rules for each, keeping up with the regulatory changes in the collections industry can be tricky. But Michelle Dove, Corporate Counsel & Chief Compliance Officer at IC System, said it’s all in a day’s work. She joined host Tyler Kern to shed some light on the…

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