Conversation from The EDGE with Service Logic

Conversations from the Edge: Exploring Efficient Ways to Administer Employee Safety, Quality, and Compliance Training

  Safety, quality, and compliance training are essential, but are time-consuming and create administrative burdens for businesses. Greg Crumpton, Vice President of Critical Environments and Facilities at Service Logic, and Tony DeAscentis, CEO of Ving, chatted with host Tyler Kern about how Ving is changing this. Ving offers a safety, quality, and Read more

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Building Management
Conversations from the Edge: Exploring Efficient Ways to Administer Employee Safety, Quality, and Compliance Training
  Safety, quality, and compliance training are essential, but are time-consuming and create administrative burdens for businesses. Greg Crumpton, Vice President of Critical Environments Read more
Building Management
Conversations from the Edge: Women in HVAC Series
The HVAC industry has long been male-dominated, but women are joining the field in larger numbers and making an impact. One of those is Brittney Johnson, Maintenance Sales Read more
Building Management
Conversations from the EDGE: Why the COVID-19 Pandemic Brought Indoor Air Quality to the Forefront
  Perhaps at no time in history have we thought as much about the air we breathe indoors. With research suggesting that COVID-19 spreads more readily in indoor environments, measures need Read more
Building Management
Conversations from the EDGE: The Value of Peer Groups
  Jonathan Sterling, president of Maxair Mechanical spoke on this episode of Conversations from the EDGE about peer groups, and how they offer many benefits for an organization. Before Read more
Building Management
Conversations from the EDGE: How to Create an Exceptional Customer Experience
  On this episode of Conversations from the EDGE with Service Logic, host James Kent spoke with Chris Douglas, President of Encon Heating & A/C, about Douglas’ 37 years with Encon, Read more
Building Management
Conversations from The EDGE: Treating the IT Ecosystem as an Actual Ecosystem
  The process of integrating new systems into existing ecosystems is detailed, by its very nature. On today’s installment of Service Logic's Conversations from The EDGE, host Sean Heath Read more

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How Improving Door Security Can Help Protect Schools
June 30, 2022
With every school shooting that occurs within the United States questions around security arise. How do we, as a society, protect our children when they are at school? How do we ensure that in an Read more
The Petroleum Industry Gets Pumped for API 610’s 12th Edition
June 30, 2022
The pump industry’s popular standard for petroleum, the API 610, recently released its 12th edition. Simon Bradshaw, Global Director of Engineering and Technology for Trillium Flow Technologies, filled host Read more
Building Relationships the Family Way
June 30, 2022
Is it time to reveal some family secrets? Greg Crumpton navigated some familiar waters with his latest guest, his sister, Angela Leissa, or as Crumpton calls her, Dr. Leissa. Leissa, a retired Primary/Secondary Read more
All Conversation from The EDGE with Service Logic
Conversations from the Edge: Exploring Efficient Ways to Administer Employee Safety, Quality, and Compliance Training
December 15, 2021
  Safety, quality, and compliance training are essential, but are time-consuming and create administrative burdens for businesses. Greg Crumpton, Vice President of Critical Environments and Facilities at Service Logic, and Tony DeAscentis, CEO of Ving, chatted with host Tyler Kern about how Ving is changing this. Ving offers a safety, quality, and Read more
Conversations from the Edge: Women in HVAC Series
September 9, 2021
The HVAC industry has long been male-dominated, but women are joining the field in larger numbers and making an impact. One of those is Brittney Johnson, Maintenance Sales Representative, Commercial Mechanical at Commercial Mechanical Utah. She spoke with Conversations from the Edge host Hilary Kennedy about her career. Johnson explained Read more
Conversations from the EDGE: Why the COVID-19 Pandemic Brought Indoor Air Quality to the Forefront
July 7, 2020
  Perhaps at no time in history have we thought as much about the air we breathe indoors. With research suggesting that COVID-19 spreads more readily in indoor environments, measures need to be taken to prevent the spread of the coronavirus, but there also are steps that can be taken by business owners or building operators to help filter the air for Read more
Conversations from the EDGE: The Value of Peer Groups
November 27, 2019
  Jonathan Sterling, president of Maxair Mechanical spoke on this episode of Conversations from the EDGE about peer groups, and how they offer many benefits for an organization. Before Maxair joined the Service Logic group of companies, they participated in non-competitive peer groups with similar type businesses across the country. “Through this process, Read more
Conversations from the EDGE: How to Create an Exceptional Customer Experience
November 22, 2019
  On this episode of Conversations from the EDGE with Service Logic, host James Kent spoke with Chris Douglas, President of Encon Heating & A/C, about Douglas’ 37 years with Encon, tracing a career path that began as a service technician. It was during this first role with the Encon, Douglas learned the importance of a great customer experience. “I Read more
Conversations from The EDGE: Treating the IT Ecosystem as an Actual Ecosystem
October 21, 2019
  The process of integrating new systems into existing ecosystems is detailed, by its very nature. On today’s installment of Service Logic's Conversations from The EDGE, host Sean Heath spoke with Greg Crumpton and StrategITcom’s Carrie Goetz  to discuss the nature of an IT ecosystem and the challenges that present themselves during these Read more
Conversations from The EDGE: Misunderstanding the Term “Service Industry”
October 15, 2019
  In the business world, there are a few phrases that are mainly used out of habit, without really considering the root meaning of the words being put together. On this episode of Conversations from The EDGE by Service Logic, Elizabeth Barber, Service Manager for Service Logic, had a thoughtful conversation with host Sean Heath as they discussed exactly Read more
Conversations from the Edge: COO Tony Ponzo’s Journey to Service Logic
October 1, 2019
  On this month's episode of Conversations From The EDGE podcast, with Service Logic, host Scott Sidway sat down with Service Logic's Tony Ponzo to discuss the twists and turns of his successful career path, including an unexpected injury that changed his trajectory. Ponzo is Chief Operating Officer of Charlotte, North Carolina-based Service Logic, the Read more
Conversations from The EDGE: How to Encourage Gen Z to Embrace Skilled Trades
September 4, 2019
  What's the single most valuable skillset for a skilled tradesman? Surprise, it's not 100 percent talent. Soft skills can be the secret ingredient for success in blue-collar trades, according to Josh Zolin, author of the book Blue Is the New White: The Best Path to Success No One Told You About and CEO of Windy City Equipment Services. Josh joined Service Read more